Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

CLAUDIO DE SOUZA IlçlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2024 at 5:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings → Select Date Format: select the "Time Ago Format" option.Regards,PenciDesign. woocommerce Author Hide How to do it in postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2024 at 8:24am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Hide Post Author" option.Regards,PenciDesign. AlexanderBojsen Woocommerce: direct to product from catalog when clicked on imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2024 at 4:01am   3 Most recent comment from PenciDesign Supporter:Hi, Here is a custom CSS code for your case: .penci-product-loop-buttons {     display: none !important; } @media only screen and (max-width: 767px) { .penci-product-loop-image .hover-img, ... Sharon England Load More Posts ButtonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2024 at 7:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Colors → Pagination/Load More Post Button: change the color under this heading.Regards,PenciDesign. adverttree Warning: message after update TheamClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2024 at 6:48am   5 Most recent comment from adverttree:Thx its working now. ccharell YoastClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2024 at 9:45pm   20 Most recent comment from PenciDesign Supporter:Hi,The issue is that the Yoast SEO Premium plugin can't check all the custom post meta fields, which is why you're seeing a notice similar to the one in the screenshot you sent. The plugin c ... fithf "Preview could not be loaded"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2024 at 3:21am   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by updating the Soledad theme to the latest version.Please clear all the browser caches and check again.Regards,PenciDesign. WA Accessibility and PerformanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2024 at 2:26am   5 Most recent comment from WA:Perfect! Thank you so much for the amazing support.  Juan Felix Marteau MigrateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 7, 2024 at 3:01pm   2 Most recent comment from PenciDesign Supporter:Hi,Please install the Customizer Reset – Export & Import plugin at this link: https://wordpress.org/plugins/customizer-reset/. Navigate to the Appearance → Customize, export all the current settin ... sunwoo Issue with Elementor on WordPress Template - Urgent Assistance RequiredClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2024 at 4:50pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by changing the default Elementor settings. (Elementor → Settings → Features: turn off the "Optimized Control Loading" option)Please clear all the browser caches and ... brescian 35 / 5.000 I can't update the pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2024 at 10:54am   7 Most recent comment from brescian:Well, works! Thanks therevivingpakistan Issue with mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2024 at 10:53am   4 Most recent comment from PenciDesign Supporter:Hi,1. I've checked your site, and the issue comes with the LiteSpeed cache plugin, I've configured this plugin.2. If you want to modify the mobile menu element, please go to the dashboard � ... Hana penci header styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2024 at 2:28am   5 Most recent comment from Hana:Hello.I have confirmed that it is working well. Thank you very much for your help. Jon Miksis Featured Image on HomePage Is Not Taking Up the Full ContainerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2024 at 12:47am   18 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. alcon_s HTML5 AdClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2024 at 9:25pm   9 Most recent comment from alcon_s:That's a good way of doing it.