Public Tickets
samuel509
thumbnail zoomClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 26, 2024 at 1:37am
6
Most recent comment from PenciDesign Supporter:Hi @samuelbyrdd,
Please create a new ticket and include your site URL.
I will review it and assist you.
Regards,PenciDesign.
liliufu3
The product recommendation category is always changingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 26, 2024 at 1:34am
5
Most recent comment from PenciDesign Supporter:Hi,
Your site is using an outdated version of Soledad, which may cause some WooCommerce templates and features to break.
Please follow the documentation below to update to the latest version, and then ...
shruthichandramohanan
slogan not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2024 at 1:59pm
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, this header layout does not support displaying slogan content.
Regards,PenciDesign.
liliufu3
This seems to be a problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2024 at 10:19am
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
therevivingpakistan
Issues with adsense adsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2024 at 12:39am
4
Most recent comment from PenciDesign Supporter:Hi,
1/ I've checked your site's PageSpeed, and here is the latest result: https://imgur.com/a/S27maOx. The overall performance is really good, and there are no further optimizations needed o ...
jaktojestzlozone
Problem with review boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2024 at 12:41pm
3
Most recent comment from jaktojestzlozone:Thank you very much!
Jenn
customisable elements missing from customise sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2024 at 5:11am
9
Most recent comment from PenciDesign Supporter:Hi,
Please update the Soledad theme to the latest version to resolve the WooCommerce notice.
Regards,PenciDesign.
grandadmiralbabu
CSS Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2024 at 5:07pm
6
Most recent comment from PenciDesign Supporter:Hi,
Have you cleared all the browser cache?
Please send me the screenshot.
Regards,PenciDesign.
Dheerajrams
how can i edit category & archive pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2024 at 12:47pm
4
Most recent comment from PenciDesign Supporter:Hi,
Which elements do you need to customize? Please send me the screenshot and include a note.
Regards,PenciDesign.
annitso
plugin conflicts ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2024 at 7:04am
10
Most recent comment from annitso:It works!!!Thanks
mohamed
Background and foreground colorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2024 at 12:59am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Menu Text Hover & Active Color. Change the current color to a bolder one and check again.Regards,PenciDesign.
John
Removing - Your rating fieldClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2024 at 8:36pm
2
Most recent comment from John:I've found it! Thank you.PS - Didn't find where to close the ticket.
mohamed
home titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2024 at 1:26am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Disable Breadcrumb" option.Regards,PenciDesign.
urbanproiectgroup
Space above the subtitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2024 at 1:24am
4
Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code:
h2.penci-psub-title {
margin-top: 30px;
}Regards,PenciDesign.
AlbertCrane4
RSS FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2024 at 1:23am
9
Most recent comment from AlbertCrane4:ill find a way to stop that, thanks.