Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

EbonyIris Looking for More TutorialsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 3:48am   2 Most recent comment from PenciDesign Supporter:Hi,We're currently recording the new video tutorial and update it soon.Regards,PenciDesign. maomixes82 forward and back navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 1:26am   8 Most recent comment from PenciDesign Supporter:Hi,This is a page pagination and you shouldn't hide it.Regards,PenciDesign. justor header menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi,The header layout of your site is already displayed as a full width:Please clear all the browser caches and check again.Regards,PenciDesign. David Gould Gould Responsive design not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 1:17am   2 Most recent comment from PenciDesign Supporter:Hi,That's strange. All the elements of the Soledad work correctly for all devices.For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help yo ... william3100 Issue with Slider text background ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 6:55am   12 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elsl-style-32 .penci-image-holder {    background-size: contain;      -webkit-background-size: c ... maomixes82 Encabezado y top bar fijosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 1:48am   22 Most recent comment from maomixes82:Gracias todo está correcto. 👍 leorica DATA migration from NEWSMAGClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 1:35am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Appearance → Install Plugins: install the "Penci Soledad Data Migrator" plugin.Then go to Soledad → Data Migrator: select the "NewsMag" theme and follow the instructi ... EbonyIris I need help with post templates.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 1:32am   2 Most recent comment from PenciDesign Supporter:Hi,You don't need to create a post template. Please follow the document at this link to insert the gallery into any post template: https://soledad.pencidesign.net/soledad-document/#create_galler ... munzirae59 Multi HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 1:30am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this option. We'll consider adding this in the future theme update.Regards,PenciDesign. reza10 ai content generator not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi,Please delete the current plugin then re-install it by going to Appearance → Install Plugins.Regards,PenciDesign. aamirali51 Sticky share issue on postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 1:28am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the sticky share buttons now showing correctly:Please clear all the browser caches and check again.Regards,PenciDesign. criticjonni Issue with slider ever since the updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2024 at 8:27am   2 Most recent comment from PenciDesign Supporter:Hi, The new carousel slider effects don't support the infinite loop, so it doesn't work the way you want. Regards,PenciDesign. criticjonni Why does my it say my website page speed is slow?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2024 at 8:25am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please try to clear all the site caches, and CDN caches then check again.Regards,PenciDesign. bavnild Where do I change the color here has been it all through now several timesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2024 at 2:16pm   4 Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code: .penci-sidebar-content a {     color: #000 !important; }Regards,PenciDesign. MsWildCard Sidebar Link ColoursClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2024 at 8:57am   3 Most recent comment from MsWildCard:Ok, thank you for clearing that up.