Public Tickets
Thomas
WP Bakery Update & Ultimate AC UpdateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 5, 2024 at 8:48am
3
Most recent comment from Thomas:All worked, solved and thanks :)
alcon_s
Testing licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2024 at 2:08am
3
Most recent comment from alcon_s:Ok I will will when I get to that point
alcon_s
Change featured image size for siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2024 at 1:19am
9
Most recent comment from alcon_s:Okay thanks we can close the case
TennisLifeMagazine
Inline Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 6:31pm
11
Most recent comment from TennisLifeMagazine:Never mind... I figured it out :-)
ralfology
Mobile View on Single Post Too WideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 1:51am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please re-update the Soledad theme to fix it.Please follow the document below to understand how to re-update the Soledad theme:How to re-update the Soledad theme?Regards,PenciDesi ...
Theja
slow wordpress adminClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 1:25am
6
Most recent comment from PenciDesign Supporter:Hi,My email: [email protected],PenciDesign.
Brandon
Any way to add the Home Featured Boxes to the homepage layout?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 1:24am
4
Most recent comment from PenciDesign Supporter:Hi,In this case, you should build the homepage layout with the Elementor Page Builder by following the document below:Regards,PenciDesign.
Navin Bhargava
How to install without demo contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 7:12pm
11
Most recent comment from Navin Bhargava:Thank you!
Mike Sullivan
Update ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 3:26pm
2
Most recent comment from PenciDesign Supporter:Hi,The update is only available on the production site; it is not available on the staging site.Regards,PenciDesign.
myriem
Article images do not fitClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 12:49am
4
Most recent comment from PenciDesign Supporter:Hi,You should install the Media Cleaner plugin to remove old thumbnail images. You can find it at this link: https://wordpress.org/plugins/media-cleaner/Regards,PenciDesign.
woocommerce
Footer text for mobile version Is it modified there?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 12:38am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below:
Regards,PenciDesign.
Brandon
ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 12:34am
3
Most recent comment from Brandon:I got this figured out. It was the permalinks.
Jakub Hluchý
Update?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2024 at 3:41pm
4
Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is a premium theme sold exclusively on the Envato Market. Before you can enable automatic updates, you need to install the Envato Market plugin and enter the token.Regards,PenciDe ...
Elianot
when send the link on discord it shows the author name!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2024 at 2:31pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Schema Markup → turn on all the following options:- Remove Schema Data for Single Posts/Pages,- Remove Hentry Schema DataRegards,PenciDesign.
alcon_s
Featured Image for a CategoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2024 at 10:46pm
7
Most recent comment from alcon_s:Ok thanks