Public Tickets
askrocco6531
Website load time on mobile is way too longClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2024 at 5:38am
15
Most recent comment from PenciDesign Supporter:Hi,This is an issue with Elementor lazyload.Regards,PenciDesign.
Lyan
Custom Soledad ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2024 at 5:16am
2
Most recent comment from PenciDesign Supporter:Hi,If you want to customize the header.php file, you should copy and edit it in the child theme.Any changes you make to the parent theme will be lost when you update to the latest version.Regards,Penc ...
AlexanderBojsen
Remove "sold out" labelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2024 at 4:52am
4
Most recent comment from PenciDesign Supporter:Hi,Please add this CSS code:
.outofstock .product-labels { display: none;}Regards,PenciDesign.
Mark
Vertical Menu IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2024 at 1:46am
5
Most recent comment from PenciDesign Supporter:Hi,If your site is using the Soledad child theme, you need to edit the file located in the Soledad parent theme.Regards,PenciDesign.
Leo
when I do some new inernal links it shows on commentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2024 at 12:14am
2
Most recent comment from PenciDesign Supporter:Hi,This is a pingback feature of the WordPress. Please follow the document at this link to understand how to disable it: https://www.wpbeginner.com/wp-tutorials/how-to-disable-trackbacks-and-pings-on- ...
MickLite7
Header Logo SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2024 at 5:21pm
3
Most recent comment from MickLite7:I was changing the size in the wrong place lol. Got it now, thanks!
CreatemyWeb
back to topClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2024 at 2:48pm
7
Most recent comment from CreatemyWeb:Thank you guys!
henryhuangg
Header FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2024 at 1:48pm
5
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, this search style is only supported by the default header layout. It does not work with headers created using the Penci Header Builder.Regards,PenciDesign.
henryhuangg
Global changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2024 at 8:57am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Colors: change the theme color at this panel.Regards,PenciDesign.
Claire
Backgroud colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2024 at 7:11am
18
Most recent comment from Claire:Got it. Thank you so much!
I'd say it's still a wonderful theme for me and I really enjoy it :)
therevivingpakistan
AccessibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2024 at 2:13am
4
Most recent comment from PenciDesign Supporter:Hi,I've tried to fix this issue by adding some extra CSS code, but it still hasn't been resolved. It might be an error with Google's mobile check.I'll take some time to re-check it ...
director12345
How to add source image bottom of post featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2024 at 2:14pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Enable Caption on Featured Image" option.Regards,PenciDesign.
director12345
How to rearrange social ICONsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2024 at 2:09pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Add & Order of Social Icons: drag and drop the social icon listing order on this page.Regards,PenciDesign.
director12345
I want to 5 Videos in single row, I mean 1 row 5 columnClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2024 at 11:31am
3
Most recent comment from director12345:THank you Team
director12345
Category and Post section width sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2024 at 11:30am
5
Most recent comment from director12345:THank you Team