Public Tickets
loganuniacke
Post Date Won't HideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2024 at 9:15am
3
Most recent comment from loganuniacke:That worked. Thanks
seok80
How to add rel="nofollow" attribute for social links?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2024 at 8:55am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Extra Options → Select "rel" Attribute Type for Social Media & Social Share Icons: change the rel at this option field.Regards,PenciDesign.
Joshua Cocks
Removing Bookmark button from Category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2024 at 6:07am
3
Most recent comment from Joshua Cocks:Thanks that fixed it.
wiki2024
problem with my blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2024 at 4:01pm
25
Most recent comment from PenciDesign Supporter:Hi,WPForo is a WordPress plugin, so you can install it just like any other WordPress plugin: https://wordpress.org/plugins/wpforo/Regards,PenciDesign.
WA
Display Ads VerticalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2024 at 9:46am
4
Most recent comment from PenciDesign Supporter:Hi,I've tried to modify the settings, but I need more time to debug the GA code display on your site.
I'll update this ticket once it displays perfectly.Regards,PenciDesign.
Thomas
Missing Penci Framework 6.6.7 in latest UpdateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 20, 2024 at 9:43am
19
Most recent comment from Thomas:Thanks :)
Gabriel Brens
Problems with the firewallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2024 at 4:09am
2
Most recent comment from PenciDesign Supporter:Hi,CURL is not a dependency of WordPress. However, some plugins may require CURL to fetch content from external sources.Regards,PenciDesign.
Patrice Greanville
Set visual writing/editing as the defaultClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2024 at 8:19pm
5
Most recent comment from Patrice Greanville:Thank you!Now it seems to be working OK. You are a genius. Best regards,PG
WA
Search Bar Is not Working properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2024 at 5:53pm
4
Most recent comment from PenciDesign Supporter:Hi,Have you cleared all the browser cache? I've checked, and the search form has already disappeared.Regards,PenciDesign.
Yang
Import Demo Data not successfulClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2024 at 4:25pm
4
Most recent comment from PenciDesign Supporter:Hi,The image regeneration process requires higher CPU resources, so your site may have been terminated and is showing a 503 error.Regards,PenciDesign.
Tanya
Penci Recipe plugin not working correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2024 at 1:47am
6
Most recent comment from PenciDesign Supporter:Hi,By default, the Soledad theme is not built for the Divi Builder, so please consider using Elementor instead.Regards,PenciDesign.
Zoe Peate
Blog post titles missing from homepage sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2024 at 5:39pm
4
Most recent comment from PenciDesign Supporter:HI,Could you take a little time to rate us on ThemForest?Have a good day.Regards,PenciDesign.
seok80
How to set the height of Google Maps?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2024 at 3:54pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.fluid-width-video-wrapper iframe { max-height: 320px;}Replace 320px with the height value.Regards,Pen ...
kflai63
Penci ShortcodesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2024 at 12:57pm
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Plugins, install the Penci Shortcode & Performance plugin, and then use Classic Editor mode to find and insert the shortcode, as shown in the screenshot below:Rega ...
Slapasen
High LCP and bad page speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2024 at 7:53am
14
Most recent comment from Slapasen:Thanks you so much! All clear from my side :) Great support!