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Public Tickets

toddhumber Author box issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 4:42pm   2 Most recent comment from PenciDesign Supporter:Hi, One of the author boxes on your site is managed and displayed by the All In One SEO plugin. You can modify it by following the documentation at this link: https://aioseo.com/docs/displaying-detail ... adverttree content overlap in single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 1:26pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option, clear all the site cache and then check again. Regards,PenciDesign. adverttree server resourcesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 9:28am   2 Most recent comment from PenciDesign Supporter:Hi, I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caus ... adverttree Warning: MessageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 6:52am   25 Most recent comment from PenciDesign Supporter:Hi, This issue is related to your hosting/server configuration when extracting the ZIP file. Please set the zlib.output_compression directive to Off, then check again. If you're unsure how to do ... megm conflict with WoocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2025 at 1:25am   4 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. CiscoFradev Translation Notice in Soledad Theme with WordPress 6.8Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2025 at 10:32am   10 Most recent comment from adverttree:where i send WordPress admin account details leel wasantha pop-up messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 4:08pm   5 Most recent comment from leel wasantha:Thank you CreekWalker7291 Font SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 4:00pm   5 Most recent comment from PenciDesign Supporter:Hi, I've edited your site by removing some unnecessary CSS code under Appearance → Customize → Custom CSS. Please clear all your browser caches and check again. Regards,PenciDesign. leel wasantha footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 8:39am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Footer → General → turn on the "Enable Footer Menu" option. Regards,PenciDesign. pedewu1 Clickability number in the footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 9:55am   7 Most recent comment from pedewu1:Now it works, thank you! pedewu1 Grey stripes in heroClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 9:49am   6 Most recent comment from pedewu1:You are right. It's one, thx! theweeklychew typographyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 12:27am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .wp-caption p.wp-caption-text { text-align: left; } Regards,PenciDesign. theweeklychew Remove category title on category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2025 at 4:35am   7 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.page .penci-page-header h1 { display: none; } Regards,PenciDesign. Margo Resund or change the licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2025 at 2:48am   4 Most recent comment from PenciDesign Supporter:Hi, Yes, you can use the Soledad theme without any plugins. However, if you'd like to enhance your site with additional features, you can find all the recommended and optional plugins under Appea ... theweeklychew White screen and errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2025 at 12:20am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please provide your WordPress admin and FTP credentials in a private reply. I'll log in and check the issue for you. Regards,PenciDesign.