Public Tickets
Agustin
penci pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2024 at 11:01am
5
Most recent comment from Agustin:Also solved, you have to choose text to speech api from the apis & services > library > text to speech api, create credentials and add the key...done
Krystian
Related posts looks quite randomClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2024 at 10:07am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Inline Related Posts: change the post order at the "Order Inline Related Posts By:" option.Regards,PenciDesign.
IBM KHAN
category pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 4, 2024 at 1:56pm
3
Most recent comment from IBM KHAN:Thank U
henryhuangg
I want to use theme for my subdomainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 4, 2024 at 6:42am
4
Most recent comment from PenciDesign Supporter:Hi,I've replied to your other ticket.Regards,PenciDesign.
alcon_s
UpgradeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2024 at 9:40pm
4
Most recent comment from alcon_s:This worked. Thank you very much
logkorea
theme panel translateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2024 at 1:55pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
furqanks
Hamburger menu issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2024 at 9:24am
5
Most recent comment from PenciDesign Supporter:Hi,I've configured your site.Please clear all the browser caches and check again.Regards,PenciDesign.
nadadecor1
reglageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2024 at 8:22am
9
Most recent comment from nadadecor1:thanks, it's good, it worked fine now
daveydje
Mobile Menu on iPad (smaller screen)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2024 at 1:41am
2
Most recent comment from PenciDesign Supporter:Hi,Please re-update the Soledad theme to fix this issue by following the document below:How to re-update the Soledad theme?Regards,PenciDesign.
SimsWorld
Issues with smooth scroll and header imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 30, 2024 at 4:45pm
22
Most recent comment from PenciDesign Supporter:Hi,If the code I sent doesn't work, it means the CSS solution can't resolve this issue.
You need to exclude the Google Ads auto-insert from this area.Regards,PenciDesign.
oktabaperis
Hamburger MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 3:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.pc-builder-element.penci-menuhbg-wapper { display: flex; flex-direction: row; align-items: center ...
liliufu3
The website has a lot of spam commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 3:46pm
2
Most recent comment from PenciDesign Supporter:Hi,I recommend that you install the Akismet plugin using this link: https://wordpress.org/plugins/akismet/Regards,PenciDesign.
firosyd
Loop on the category postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 2:04pm
18
Most recent comment from firosyd:Hi,I rated you now on ThemeForest. Congratulations!
mcdand
Event ViewingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 7:12am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn off the "Enable Parallax on Featured Image" option.Regards,PenciDesign.
Zoe Peate
Header logo changing position in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 12:42am
2
Most recent comment from PenciDesign Supporter:Hi,Please update the Soledad theme to version 8.5.6, it will fix this issue.Regards,PenciDesign.