Public Tickets
MountainCommunication
View and read time problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 21, 2024 at 7:05am
24
Most recent comment from MountainCommunication:Now works. Thanks very much
Avniloff
generalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 21, 2024 at 3:01am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Sidebar → General → Sidebar Widget Heading Align: select the "Right" option.
Regards,PenciDesign.
thesoutherncastingcall
Revoked LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2024 at 7:26pm
4
Most recent comment from thesoutherncastingcall:I figured it out, it was a stupid mistake on my end. lack of sleep and stress will do that. Thanks for responding the first time.
eivindert
Fatal errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2024 at 8:31am
20
Most recent comment from eivindert:Perfect! Thank you again for great and fast support as always :)
Lyan
Can I update Slider Revolution to the latest version?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 19, 2024 at 6:48am
4
Most recent comment from PenciDesign Supporter:Hi,If the support is expired, you can send the email to [email protected],PenciDesign.
Kyko
Featured CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 18, 2024 at 7:50pm
12
Most recent comment from PenciDesign Supporter:Hi,In general, you can select the specific category in the Elementor query settings like the screenshot below:Regards,PenciDesign.
elsatove
Sticky Mobile Header Jump IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 18, 2024 at 1:52am
10
Most recent comment from PenciDesign Supporter:Hi,
The problem is that I've enabled the Google Fonts delay option. This means all custom fonts only load when the user interacts with your site. This option will speed up your site.In case you n ...
kaiserhustler
penci-custom-sliders.phpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 18, 2024 at 1:41am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
dcavrak
Issue with List Post formatClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 18, 2024 at 1:40am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, it already showing the post listing similar to our demo site: https://ibb.co/4YLpXF3Please go to Appearance → Widgets: add the custom widgets content into the Main Si ...
amministrazione300
Imported Demo Data does not include PagesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 17, 2024 at 4:45pm
2
Most recent comment from PenciDesign Supporter:Hi,By default, the demo data only contains the page with the homepage design.For another page, please manually create it with the WPBakery Page Builder.Regards,PenciDesign.
elsatove
Category Meta TextClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 17, 2024 at 4:35pm
4
Most recent comment from PenciDesign Supporter:Hi,Please send me the URL of your category pages.Regards,PenciDesign.
Loraine
UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 17, 2024 at 10:43am
2
Most recent comment from PenciDesign Supporter:Hi,You can follow the document below to understand how to update the Soledad theme.How to Update A Premium WordPress Theme to the Latest Version?Regards,PenciDesign.
dcavrak
Top Bar issue + Slider buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2024 at 3:59pm
7
Most recent comment from dcavrak:perfect -- thank you!
Michał
Working on a local serverClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2024 at 3:45pm
4
Most recent comment from PenciDesign Supporter:Hi,Yes, you can also work with the child theme.Regards,PenciDesign.
planetorlando
Category Page Side BarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2024 at 12:28pm
7
Most recent comment from planetorlando:worked!! This is my 7th license purchase and your customer service never fails!!Thank you for that and have a great day!