Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Massimo Basso Justified text for single posts and across the websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2025 at 5:23am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .inner-post-entry.entry-content { text-align: justify; } Regards,PenciDesign. Begum Low resolution images on featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2025 at 5:06pm   6 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, there is no available hook or custom code to modify this. If you want to display a custom size for the featured slider only, you will need to edit the template file directly. Regard ... Patrice Greanville Featured slider READ MORE button on homepage does not work.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2025 at 5:05pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .swiper-flip .swiper-slide { pointer-events: initial !important; } Regards,PenciDesign. Patrice Greanville Right margin in single post eats part of the textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2025 at 3:51pm   3 Most recent comment from Patrice Greanville:Thank you again for your kind attention to this request and professionalism.  firosyd Display VideoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2025 at 5:45pm   14 Most recent comment from firosyd:Hi there,I deactived the cache in my browser via DevTools in Chrome and I verified the post page video and it's ok.Thank you for all.Best regards  priyam_logixplus Low quality images are showing on featured sliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 31, 2025 at 4:19pm   6 Most recent comment from PenciDesign Supporter:Hi @Begum, Please create a new ticket with your admin account, and I'll log in to help you configure it. Regards,PenciDesign. pedewu1 Footer SoMe iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2025 at 9:25am   28 Most recent comment from pedewu1:closed Mariah Wallace Soledad LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2025 at 12:58am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... monlabs feature postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2025 at 9:12am   2 Most recent comment from PenciDesign Supporter:Hi, In this case, please keep all the order settings as they are. Then, install the Simple Custom Post Order plugin and follow the documentation at this link: https://wordpress.org/plugins/simple-cus ... LillaGreen Canonical indexing issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2025 at 10:20am   5 Most recent comment from PenciDesign Supporter:Hi, Here is the other solution. You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/ function fix_produc ... macproxy Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2025 at 8:14am   2 Most recent comment from PenciDesign Supporter:Hi, The child theme doesn’t update automatically with the main theme. If you haven’t modified template files, no action is needed.  Regards,PenciDesign. satyanandi191 why submenu open lateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2025 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi, The issue occurs because you've set the mega menu block content to load via AJAX. This means the browser fetches the menu content from the backend before displaying it, which may cause a dela ... satyanandi191 how to attach newsletter in this theme?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2025 at 1:24am   2 Most recent comment from PenciDesign Supporter:Hi, Please follow these steps: Install the MC4WP plugin and configure it with your Mailchimp account. Go to Appearance → Widgets, then drag and drop the Mailchimp widget into the Footer Signup wi ... Sabualu embed twitter issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2025 at 12:09pm   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. LillaGreen : Help with Custom Elementor Button to Load Updated Image ALT TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2025 at 11:58pm   3 Most recent comment from LillaGreen:Thank you. I have managed to write a snipped code that overrides all the alt for all images on the website at once.