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Public Tickets

Avniloff RSSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2024 at 1:31am   2 Most recent comment from PenciDesign Supporter:Hi, Do you mean the RSS Feed? This feature is already included in the WordPress core. You can read the full documentation at this link: https://www.hostinger.com/tutorials/wordpress-rss-feed Regards,P ... ryanb237 Featured Slider Issue in ChromeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2024 at 1:31am   3 Most recent comment from ryanb237:Hi - you can use the same login that I provided you yesterday for the staging environment. Your account is still active for https://staging-2acc-itsfordogs.wpcomstaging.com/ (admin is https://stagi ... ryanb237 Reading Time & Weird Cookie DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2024 at 7:42am   15 Most recent comment from ryanb237:That worked! Thanks again :) really appreciate your help. Rossano Paris wrong site header visualizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2024 at 7:35am   3 Most recent comment from Rossano Paris:Thank you very much Angel Rivarola Enlace roto del menú móvilClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2024 at 4:09pm   4 Most recent comment from PenciDesign Supporter:Hi, The issue is that the Autoptimize plugin has compressed the JS files incorrectly, causing all JS functions to malfunction. Please disable this plugin, clear all site caches, and then check again. ... Edwin M home page cached and not updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2024 at 11:04am   5 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. nuvoledibelleza Slogan non centeredClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2024 at 7:56pm   8 Most recent comment from nuvoledibelleza:Many thanks for your precious help, I appreciate it! elsatove Can't Add Blocks/Templates, ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2024 at 1:30pm   7 Most recent comment from PenciDesign Supporter:Hi @limijer, Please re-update the Soledad theme by following the detailed instructions in the document at this link: How to re-update the Soledad theme? Regards,PenciDesign. ryanb237 CSS issue with Header (style 6)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2024 at 12:29pm   3 Most recent comment from ryanb237:I was able to resolve the styling issue by turning off the Minify HTML setting under Page Optimizations, penelope15 TypographyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2024 at 1:37am   4 Most recent comment from PenciDesign Supporter:Hi, I'm still unable to access your site. Please clear all the browser caches and check again. Regards,PenciDesign. penelope15 LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 5:24pm   5 Most recent comment from penelope15:Thanks!!! Siddhant AI Smart Content GeneratorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 1:44pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to this link, add the payment method to your chatGPT account then try again. Regards,PenciDesign. hagedorn Website Relaunch while Live site still onlineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 3:20am   6 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: https://blogvault.net/wordpress-staging-to-live-site/ Regards,PenciDesign. Kyko Banner in mobile headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Dashboard → Header Builder, select Edit with Penci Header Builder on the current header layout, then choose Tablet/Phone. Insert the HTML code and modify the banner image as shown i ... Krystian After update Soledad theme my Disscuse comments are goneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 12:36am   10 Most recent comment from PenciDesign Supporter:Hi, 1/ You can change the text by going to Appearance → Customize → Quick Text Translations, 2/ Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #respon ...