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Public Tickets

Gabriel Brens Blog PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:54pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Standard & Classic:- Turn on the "Display Post Excerpt Instead of Full Content",- Custom Excerpt Length: enter 0,Regards,PenciDesign. Gabriel Brens create slider menu for mobile and tabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:48pm   2 Most recent comment from PenciDesign Supporter:Hi,The mobile menu you've created with the Elementor, so you need to set the Overflow auto to the menu by following the document at this link: https://elementor.com/help/container-layout-tab-set ... kflai63 Favicon Not ShownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 9:00am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the favicon image is loaded under the HTTP protocol, so the browser can't display it.Please install the SSL Insecure Content Fixer plugin and follow the document at this li ... Gabriel Brens errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:01am   2 Most recent comment from PenciDesign Supporter:Hi, I've replied many times regarding one issue with your hosting: This issue is related to the server configuration. Please follow the document at this link or contact the hosting support for an ... Gabriel Brens error fatalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 1:57am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server configuration. Please follow the document at this link or contact the hosting support for an efficient solution.Regards,PenciDesign. elsatove Latest Posts (Other Layout Options Not Showing)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:42am   5 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support modifying the image size in the customize options for each layout. We've already optimized the image size for display and performance.Regard ... Gabriel Brens Quiero ejecutar el evento: pencifeeds_update_event, ya que el Site Health me lo pide de WordpressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:38am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that your WP Cronjob system can't work correctly.Please install the WP Crontrol plugin and follow the document at this link: https://wordpress.org/plugins/wp-crontrol/Regards,Pe ... Gabriel Brens fix loopbackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:36am   2 Most recent comment from PenciDesign Supporter:Hi,This is a similar issue to the REST API problem. Please check my reply in this ticket: https://pencidesign.ticksy.com/ticket/3666594/Regards,PenciDesign. Gabriel Brens The REST API has encountered an errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:35am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server configuration. Please read the detailed documentation at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after- ... Pascuale Anaclerio install updatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2024 at 5:31pm   5 Most recent comment from Pascuale Anaclerio:that's it ..!! Thanks. Pascuale Anaclerio Hotspot pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2024 at 4:56pm   3 Most recent comment from Pascuale Anaclerio:thanks.. Done.. !. sourav Animation on logo in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2024 at 8:08am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL and demos URL. I'll check and then send you a quick guide.Regards,PenciDesign. jackydeklerk1973 Mobile Site Loading SlowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2024 at 3:01pm   4 Most recent comment from PenciDesign Supporter:Hi,I've configured the page speed optimization & cache plugin for your site.Please clear all the browser caches and check again.Regards,PenciDesign. jackydeklerk1973 AMP IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2024 at 2:54pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by re-update the Penci AMP plugin.Please clear all the browser caches and check again.Regards,PenciDesign. pbourelly Bourelly CSS OPTIMIZATIONClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2024 at 12:14pm   2 Most recent comment from PenciDesign Supporter:Hi,Please follow the page speed optimization guide at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.