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Public Tickets

Michel Borggreve Infinite scroll and related postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2024 at 8:07am   5 Most recent comment from Michel Borggreve:It works!Thanks for the good support and the quick reply. Also thanks for the tips to optimize the speed of my website.Have a nice weekend.Greets, Michel. tomtmc Plug-in compatabilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2024 at 3:17pm   7 Most recent comment from PenciDesign Supporter:Hi, Both of the plugins you mentioned work properly with the Soledad theme. When you activate the Smash Balloon plugin, the Soledad Instagram features will be disabled to prevent conflicts. Regards,Pe ... samuel509 thumbnail zoomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2024 at 1:37am   6 Most recent comment from PenciDesign Supporter:Hi @samuelbyrdd, Please create a new ticket and include your site URL. I will review it and assist you.   Regards,PenciDesign. liliufu3 The product recommendation category is always changingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2024 at 1:34am   5 Most recent comment from PenciDesign Supporter:Hi, Your site is using an outdated version of Soledad, which may cause some WooCommerce templates and features to break. Please follow the documentation below to update to the latest version, and then ... shruthichandramohanan slogan not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2024 at 1:59pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, this header layout does not support displaying slogan content. Regards,PenciDesign. liliufu3 This seems to be a problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2024 at 10:19am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. therevivingpakistan Issues with adsense adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2024 at 12:39am   4 Most recent comment from PenciDesign Supporter:Hi, 1/ I've checked your site's PageSpeed, and here is the latest result: https://imgur.com/a/S27maOx. The overall performance is really good, and there are no further optimizations needed o ... jaktojestzlozone Problem with review boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2024 at 12:41pm   3 Most recent comment from jaktojestzlozone:Thank you very much! Jenn customisable elements missing from customise sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2024 at 5:11am   9 Most recent comment from PenciDesign Supporter:Hi, Please update the Soledad theme to the latest version to resolve the WooCommerce notice. Regards,PenciDesign. grandadmiralbabu CSS Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2024 at 5:07pm   6 Most recent comment from PenciDesign Supporter:Hi, Have you cleared all the browser cache? Please send me the screenshot. Regards,PenciDesign. Dheerajrams how can i edit category & archive pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2024 at 12:47pm   4 Most recent comment from PenciDesign Supporter:Hi, Which elements do you need to customize? Please send me the screenshot and include a note. Regards,PenciDesign. annitso plugin conflicts ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2024 at 7:04am   10 Most recent comment from annitso:It works!!!Thanks mohamed Background and foreground colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2024 at 12:59am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Menu Text Hover & Active Color. Change the current color to a bolder one and check again.Regards,PenciDesign. John Removing - Your rating fieldClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2024 at 8:36pm   2 Most recent comment from John:I've found it! Thank you.PS - Didn't find where to close the ticket. mohamed home titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2024 at 1:26am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Disable Breadcrumb" option.Regards,PenciDesign.