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Public Tickets

firosyd Penci Blocks / TemplatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 5:07pm   5 Most recent comment from firosyd:Ok, thank you for reply.Let's to see the options given for you and choose one.Regards hagedorn Migration or New Site?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 3:21pm   2 Most recent comment from PenciDesign Supporter:Hi, Please follow these steps: Deactivate all current plugins. Install and activate the Soledad theme. Install the Penci Soledad Migration plugin to convert the old theme data to Soledad. Install the ... hagedorn Details on NewsMag MigrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 3:19pm   2 Most recent comment from PenciDesign Supporter:Hi, The Penci Migration plugin will transfer all custom post metadata, such as post views, reviews, recipe data, etc., to the Soledad theme. Regards,PenciDesign. hagedorn Import elementor blocks/templates not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 3:18pm   2 Most recent comment from PenciDesign Supporter:Hi, This issue is with the latest version of Elementor. You have two options: Wait for our team to fix it as soon as possible. Downgrade Elementor to version 24 by going to Dashboard → Elementor → ... planetorlando Theme is corupt afterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 12:27pm   2 Most recent comment from PenciDesign Supporter:Hi, Please update Soledad to the latest version to address this issue. How to Update A Premium WordPress Theme to the Latest Version? Regards,PenciDesign. F K Penci Slider Size issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 11:22am   8 Most recent comment from F K:Oh right, That makes sense, but how to hide slider in desktop and mobile ?I plan to make 2 elements. 1: Desktop Slider but how to hide it on mobile? 2: Mobile Slider but how to hide it on desktop?UPD ... Krystian AMP for Soledad + ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 10:49am   9 Most recent comment from PenciDesign Supporter:Hi, I'll update your site today. Regards,PenciDesign. F K Header Logo not visible in mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 12:39am   3 Most recent comment from PenciDesign Supporter:Hi, Please turn off "Coming Soon" mode so I can check your site and provide a quick guide. Regards,PenciDesign. Barbara Poedts Soledad theme conflicts with Elementor after updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 4:49pm   10 Most recent comment from Barbara Poedts:Top! My bad i didn’t check it thxx [email protected] There has been a critical error on this websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 1:47pm   7 Most recent comment from [email protected]:ok, thanksss relatively_minimal dispaly not correctClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 9:09am   10 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → Related Posts → Words Length for Post Titles on Related Posts: change the length at this option field. Regards,PenciDesign. relatively_minimal Where is commentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 8:06am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Settings → Discussion: check: Allow people to submit comments on new posts uncheck:  Automatically close comments on posts older than ... Regards,PenciDesign. riazahmed55r Page AddClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2024 at 8:51am   4 Most recent comment from PenciDesign Supporter:Hi, WordPress allows users to set a custom page as the homepage, but it doesn’t support other post types for this function. In this case, go to Dashboard → Pages, create a new page with a similar ... Wassedo Stephane Header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2024 at 12:56am   4 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin and FTP account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. saurabh Setting up default homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2024 at 10:25am   4 Most recent comment from PenciDesign Supporter:Hi, The Penci Slider 1 is a custom slider. You need to install the Penci Slider plugin to use it. Please refer to the documentation at this link to learn how to configure it: https://soledad.pencidesi ...