Public Tickets
martijndieleman
Footer and Header changes not savingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 3:55pm
14
Most recent comment from PenciDesign Supporter:Hi,This file is used to translate all the customizer options to other languages for WPML/Polylang plugins.Regards,PenciDesign.
Lukasz Ropczynski
All posts updated when Soledad theme updatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 2:51pm
7
Most recent comment from Lukasz Ropczynski:Case solved. This is due to an incorrect Spectra update. Others also report this problem:https://wordpress.org/support/topic/database-update-changed-posts-modified-date/
Yuriy
BreadcrumbClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 11:22am
11
Most recent comment from Yuriy:Thank you for your feedback and support, I understand. I'll try to google other option how to solve this.
Lukasz Ropczynski
Problem with scrolling the pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 10:41am
4
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll fix it in the future theme update.Regards,PenciDesign.
aabdurrahmandemirci
Header LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 8:31am
7
Most recent comment from aabdurrahmandemirci:Thanks for everything, the error has been fixed.
myriem
Big gap between blocks on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 6:13am
2
Most recent comment from PenciDesign Supporter:Hi,I've edited your page with the Elementor Page Builder.
Please watch this video to understand how to configure it: https://streamable.com/t0vhuzRegards,PenciDesign.
myriem
problem on page when adding penci blocksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 10, 2024 at 5:39am
11
Most recent comment from myriem:Hello,Thank you for your help !Kind regards
Jakub Hluchý
Elementor TemplatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2024 at 4:23pm
16
Most recent comment from Jakub Hluchý:Ok thank you.
Jakub Hluchý
Website optimization for speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2024 at 12:48pm
3
Most recent comment from Jakub Hluchý:Thank you
rettigt1
Mobile Menu not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2024 at 3:32am
4
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by re-update the Soledad theme.Please clear all the browser caches and check again.Regards,PenciDesign.
bashar0151
Critical Error on Mobile websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2024 at 12:26am
4
Most recent comment from PenciDesign Supporter:Hi,Have you resolved your issue?
I've checked your site, and it is working properly.Regards,PenciDesign.
nicolauspaus
remove page titile in breadcumbClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2024 at 12:23am
8
Most recent comment from PenciDesign Supporter:Hi @Yuriy,Please create a new ticket with your site URL. I need to check it first.Regards,PenciDesign.
elsatove
Carousels/Sliders Doesn't Work MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2024 at 12:22am
8
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue for your site.Please clear all the browser caches and check again.Regards,PenciDesign.
goodcarts
AMP: Usage of the !important CSS qualifier is not allowed.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2024 at 12:26pm
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the problem is that the Jetpack plugin has inserted the wrong CSS syntax for the AMP pages.
In this case, please wait for an update from the Jetpack plugin author o ...
Leo
mobile mode is laggyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2024 at 11:59am
3
Most recent comment from Leo:okay thx because it didn't reply my Question in that post