Public Tickets
auxer
Change logo in main menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 16, 2024 at 1:26am
3
Most recent comment from auxer:I've found it. Thank you very much!
auxer
Form button colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 16, 2024 at 1:25am
3
Most recent comment from auxer:Thank you so muchhhhh
ByHold
Error in Menú and click zoom on thumbnailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 15, 2024 at 3:27pm
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Please go to Appearance → Customize → Single Posts → General → turn on the "Disable Lightbox on Single Posts" option,
2/ Regarding the menu issue, it is related to the JS/CSS optimizati ...
relatively_minimal
the image duplicatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 15, 2024 at 10:37am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General → turn on the "Hide Featured Image on Top" option.
Regards,PenciDesign.
auxer
My client wants to change hosting and domain but I have installed Soledad theme to the old website, so I uninstall it. How can I install the same purchase to the new one?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 15, 2024 at 6:31am
4
Most recent comment from PenciDesign Supporter:Hi,
Please make sure you've cleared all the browser cache and then check again.
Regards,PenciDesign.
Mal Milligan
Slider 39Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 14, 2024 at 10:38pm
7
Most recent comment from Mal Milligan:OK thanks. Ticket is closed.
Michel Borggreve
No ads visible while infinite scrollClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 14, 2024 at 5:15pm
9
Most recent comment from PenciDesign Supporter:Hi,
I'll take some time to configure your site and will reply to this ticket once the issue is resolved.
Regards,PenciDesign.
MArco
logo mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 14, 2024 at 4:18pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please disable the the image lazyload option on the W3 Total Cache plugin, clear all the caches and then check again.
Regards,PenciDesign.
clementguesnetpro
Emoji size issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 14, 2024 at 3:45pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.post-entry .emoji { max-width: 20px; display: inline-block;}
Regards,PenciDesign.
Jon Miksis
Theme updatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 13, 2024 at 6:04am
15
Most recent comment from PenciDesign Supporter:Hi @gemmavandervegt,
You can send the email to [email protected]
Regards,PenciDesign.
mcc-codigo1ti
Post date with hourClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 12, 2024 at 12:38am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Settings → General → Date Format → Custom: add the time format after date format:
F j, Y - g:i a
Regards,PenciDesign.
Avniloff
Single PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2024 at 3:46pm
4
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad doesn't support modifying the layout to match the screenshot you provided.
In case you need to hide some elements on the mobile, please go to App ...
daveyjones1776
Removing comment countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2024 at 6:01pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn on the "Hide Comment Count" option.
Regards,PenciDesign.
Michel Borggreve
Remove sticky sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2024 at 2:47pm
7
Most recent comment from Michel Borggreve:That helped. Thank you.
BrounHope
Featured Category (Elementor) Widget ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2024 at 11:28am
13
Most recent comment from BrounHope:Hi,Thank you, that looks good now.It looks like everything is displaying correctly.I am happy for this to be made live.I appreciate all your help resolving these isses.RegardsJohn