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Public Tickets

Robert RGB Image not show on social media shareClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2023 at 4:27pm   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please follow the document detail at this link: https://yoast.com/help/getting-open-graph-for-your-articles/Regards,PenciDesign. sahaneeraj13 For Update ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2023 at 7:02am   2 Most recent comment from PenciDesign Supporter:Hi, The update progress doesn't affect your site data, please follow the document at the link below: How to Update A Premium WordPress Theme to the Latest Version? Regards,PenciDesign. aamirali51 Remove mobile Sidebar copyrightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 3:49pm   4 Most recent comment from PenciDesign Supporter:Hi, 1. Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: 2. About the site loading iss ... aziz AMP versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 2:32pm   11 Most recent comment from aziz:hi friendEverything is OK, thank you verry much tim-nieuwpoort Refering ticket #3426735Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 2:19pm   20 Most recent comment from PenciDesign Supporter:Hi,Please try to add this CSS code: .penci-recipe-ingredients ul, .penci-recipe-ingredients ul li {     list-style: none !important; }Regards,PenciDesign. makbar75 Remove sticker header in desktop versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 1:06pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout: click the "Sticky Header" then remove all the elements in this panel:Regards,P ... thaisG personnalisation sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 12:46pm   7 Most recent comment from PenciDesign Supporter:Hi,You can show the full quality by going to Appearance → Customize → General → Manage Image Size: turn on all the options in this section.Regards,PenciDesign. mcplthemeforestuser Single posts/Individual Blog posts settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 12:35pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Single Posts → General → Turn on the "Hide Author Box" option,2. Navigate to Appearance → Customize → Custom CSS, and then insert the following ... mcplthemeforestuser Soledad Theme Update - Do's and Don'tsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 12:17pm   4 Most recent comment from PenciDesign Supporter:Hi,"Easy Theme, and Plugin Upgrades" is a plugin name, you should deactivate it if you've installed it.Regards,PenciDesign. guy_marong Homepage reduced to half the widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 7:32am   8 Most recent comment from guy_marong:Thanks, this was the solution. Thanks for the professional support.Regards ... LillaGreen Bulk Editor for Wocommerce prices is not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 5:16am   3 Most recent comment from LillaGreen:ok, I hope this won't be the standard answer from now on... Thank you anyway. HarryStamen Frontend submission of recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 2:05am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad and Penci Front-end Submission doesn't support submitting the Recipe.We'll consider adding this feature in the future update.Regards,PenciDes ... Ashif Faridi New UserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 2:02am   4 Most recent comment from PenciDesign Supporter:Hi,Soledad already includes the AMP plugin.Please install it via Appearance → Install Plugins: check and install the "Penci Soledad AMP".Regards,PenciDesign. Lukasz Ropczynski Google map heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2023 at 1:57am   38 Most recent comment from PenciDesign Supporter:Hi, The issue stems from our ongoing research on a new JavaScript solution for all iframes. If it has an impact on all iframe content, we refrain from including it until it reaches a stable state. R ... LillaGreen Uncheck "Ship to a different address" on Checkout PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 26, 2023 at 2:17pm   7 Most recent comment from LillaGreen:Thank you :)