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Public Tickets

LillaGreen /Shop Page with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2023 at 3:16pm   21 Most recent comment from LillaGreen:You can close this ticket, it is not working like it should without Elelemntor. Thank you EbonyIris Can I use Soledad tools without using one of the provided templatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2023 at 2:06am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, all the extra plugins only work correctly with the Soledad theme.Regards,PenciDesign. Paul Stephenson Very confused on images and what's controlling the layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 10:50am   5 Most recent comment from PenciDesign Supporter:Hi.1. Yes. If you turn off these options, WordPress will already load the full image size you uploaded without resized,2. Soledad is fully compatible with the Elementor and WPBakery Page Builder plugi ... mcplthemeforestuser Common Image for All on Soledad Home page TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 10:33am   2 Most recent comment from PenciDesign Supporter:Hi,This is featured image of the post. Please follow the document at this link to understand how to config it: https://www.wpbeginner.com/beginners-guide/how-to-add-featured-image-or-post-thumbnails- ... LillaGreen Checkout Page / Your order + ShrotcodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 7:16am   5 Most recent comment from LillaGreen:i understand. thank you vmrwrhr About popup function of Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 1:37am   2 Most recent comment from PenciDesign Supporter:Hi,This is a mistyping description text. It means this option applies to the "One time" popup display event.Regards,PenciDesign. laugher penci iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 1:34am   2 Most recent comment from PenciDesign Supporter:Hi,There are no settings for the Penci Icons library, you can add the custom icon pack by install via the WordPress plugin page.Regards,PenciDesign. Tanya Faiman template that will allow all posts to follow the same styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 1:30am   2 Most recent comment from PenciDesign Supporter:Hi,Please follow the document about the post template at this link: https://soledad.pencidesign.net/soledad-document/#postsRegards,PenciDesign. Tanya Faiman add header to postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2023 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot and take a note?Regards,PenciDesign. LillaGreen Image Gallery Single Product MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2023 at 3:34pm   5 Most recent comment from LillaGreen:ok, thank you Alex AI ToolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2023 at 5:10am   6 Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot that is related to your question.Regards,PenciDesign. Phil S. Header - Site TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2023 at 2:33am   3 Most recent comment from PenciDesign Supporter:Hi,1. You can manage the post title by installing the Rank Math SEO plugin and then following the document at this link: https://rankmath.com/kb/titles-and-meta/2. Unfortunately, the current version o ... vinkbhat Side buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2023 at 10:24am   4 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .sticky-buttons.-medium a .sb-label {    visibility: visible;    opacity: 1;    m ... snowboardingdays Reset default checkout page?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2023 at 10:06am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my browser, and the checkout page showing correctly:Please clear your browser's cache and then recheck.Regards,PenciDesign. LillaGreen Shipping CountryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2023 at 8:27am   2 Most recent comment from LillaGreen:I found it out... custom php was set wrong