Public Tickets
clarastravelroute
Featured Slider breaks randomly – slides stack vertically until Featured Slider settings are re-saved (Soledad 8.7.2)
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 14, 2026 at 12:42pm
2
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site and can confirm that this issue is related to the LiteSpeed Cache plugin. In this case, you should disable all JS/CSS optimization features in the plugin and use only the ...
tim-nieuwpoort
Social block
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2026 at 3:14pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General → Share Box Style and change the share style in this option field.
If you would like to modify the sharing items, please naviga ...
jpnunes
Penci Small List
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2026 at 3:12pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.pcsl-inner .pcsl-thumb {
border-radius: 5px;
overflow: hidden;
}
Regards,PenciDesign.
AndreasWinkler
Flags in main menu not clickableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 12, 2026 at 7:05pm
6
Most recent comment from AndreasWinkler:Thanks, I did it and it works.
LillaGreen
Facebook eidget not working after Soledad Update
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 11, 2026 at 2:44pm
4
Most recent comment from PenciDesign Supporter:Hi,
I can confirm this is a caching issue. Please make sure you’ve cleared all site caches, and then check again.
Regards,PenciDesign.
Jeroen Kleiberg
Filter previous / next post navigation by category and tag
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 10, 2026 at 3:13pm
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, there is no hook, filter, or option available for customization in the current version of Soledad/WordPress. If you would like to modify it, you will need to copy the parent theme f ...
Nightwalker712
WordPress Server Requirements for Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 10, 2026 at 12:37am
4
Most recent comment from PenciDesign Supporter:Hi,
I recommend increasing it to 512MB for better performance and faster processing.
Regards,PenciDesign.
Nelson
Change colors for OL/LIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2026 at 1:09pm
3
Most recent comment from Nelson:Thank you so much.keep up with the great work.
SalvandoVidas
Full width
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2026 at 4:07am
7
Most recent comment from PenciDesign Supporter:Hi @Madu Band,
Please create a new ticket and include your site information. We’ll check it and assist you accordingly.
Regards,PenciDesign.
JGSHIN
Request for reset to cancel the existing registration and proceed with a new registration
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2026 at 1:13am
4
Most recent comment from PenciDesign Supporter:Hi @BG-PITK,
Please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,PenciDesign.
Fjura
Character count limit
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2026 at 4:46pm
6
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width:961px) {
.comments .children,
.comments > .comment > .comment,
...
Helga Post
Penci Recipe
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2026 at 7:33am
6
Most recent comment from PenciDesign Supporter:Hi,
For now, you can switch back to the Classic Editor to temporarily work around this issue on your devices. We’re still taking some time to investigate the issue on the staging site.
Regards,Penci ...
Joanin
Header translationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2026 at 11:44am
3
Most recent comment from Joanin:Indeed! Thank you very much
Joanin
HN
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2026 at 10:04am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of the Soledad theme does not support this customization option.
Regards,PenciDesign.
Joanin
Language-Specific Ad CustomizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2026 at 1:44am
3
Most recent comment from Joanin:Alright, thank you for this information sir and your kindness