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Public Tickets

LillaGreen Sharing box under Page HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   5 Most recent comment from LillaGreen:Thank you! it worked out :) LillaGreen Table of content as post menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   3 Most recent comment from LillaGreen:Hi, this is not exactly what we meant with this, but now we made our own plugin and achieved our desired Toc menu. Thank you anyway LillaGreen Footer Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   3 Most recent comment from LillaGreen:Thank you! krisspao HOME PAGE   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, This demo was built with the homepage configured via the Customizer, so there is no page set as the homepage. You can customize it via Appearance → Customize → Homepage. For more information, ... JGSHIN Request for reset to cancel the existing registration and proceed with a new registration   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... EasyMaster outdated WooCommerce templates   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, You can continue using this theme without any issues. We plan to include updates to this template in a future theme release. If you have any other questions or need assistance, feel free to reach ... nimeshhospitality Images did not get download with the theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, For copyright reasons, all demo images will be replaced with placeholder images when you import the demo data on your site. You’ll need to edit each post and upload your own images. Regards,Penc ... skyjw Popular Posts IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   5 Most recent comment from skyjw:I can't provide any sensitive information. You should try a simple test on your end. I haven't modified the theme specifically, so it could be a problem with the theme itself. Helga Post Body font   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, The fonts on your site are managed by the Elementor Kit. Please follow the documentation at the link below to learn how to configure, reset, or delete them: https://elementor.com/help/view-and-edi ... Helga Post Topbar on mobile   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, This header layout was built using the Penci Header Builder. You can view the documentation or video tutorial at this link to learn how to create/modify it: https://soledad.pencidesign.net/soledad ... Laura Mobile ViewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   9 Most recent comment from Laura:Will do! It's the least I can do considering your rapid and helpful responses. eSwan I want to hide Website field from comment box   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2025 at 7:50am   4 Most recent comment from PenciDesign Supporter:Hi, The Jetpack comment form is provided by the Jetpack plugin, which is already installed and active on your site. Please refer to the documentation at the link below to understand how to modify it. ... Abdelmadjid downloasClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2025 at 5:23pm   1 Most recent comment from Abdelmadjid:solved trungpham1686 Missing image and icon   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2025 at 6:02am   2 Most recent comment from PenciDesign Supporter:Hi, 1/ I’ve checked your site, and the icon fonts are displaying correctly. 2/ Due to copyright restrictions, all demo images are replaced with placeholder images. You’ll need to manually edit the ... abudaggamohammed Deleting domains relalted to the theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2025 at 9:37am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain. Regards,PenciDesign.