Public Tickets
anoop Khanduri
Issue with Weather API Not Functioning Properly in Soledad Theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
I've checked your site, and this issue is related to the LiteSpeed Cache plugin.
I have cleared all site cache, and the weather widget is now displaying correctly. Here is the screenshot: htt ...
tim-nieuwpoort
Login button menu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
10
Most recent comment from PenciDesign Supporter:Hi,
If you want it to appear as shown in the screenshot, please build the header using the Penci Header Builder.
Regards,PenciDesign.
Patrice Greanville
New strange SEARCH FUNCTION appears on all my pages
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Widgets and remove all the widgets located in the "Header Signup Form" area.
Regards,PenciDesign.
webimage H
Changing H1, H2, etc font sizes
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
1/ Yes, you can adjust the HTML heading font size for the single post content only.
2/ For other theme elements, the heading font size follows the theme style. You can use the search button in the ...
webimage H
Vertical position of content in Penci Slider for mobile vs desktop
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the URL where you’ve inserted this element. I’ll check it and provide you with a custom CSS code, as the Soledad theme doesn’t currently support this option for individual dev ...
webimage H
Make logo on mobile larger
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please send me your site URL so I can check and provide you with a custom CSS code.
If you need a separate layout for mobile, I recommend building the header layout using Penci Header Builder: htt ...
Jingjing Zhang
How many languages are supported
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Here’s how to enable multiple languages in Soledad:
1/ Soledad theme supports all languages worldwide.2/ The screenshot you sent suggests using Polylang to manage translations.3/ In most cases ...
rtruslove
Infinite Scroll inside Posts SupportedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
3
Most recent comment from rtruslove:Sorted. Thank you!
pedewu1
Margin hero websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
13
Most recent comment from pedewu1:Thanks, we can close the ticket :)Can we work on this? https://pencidesign.ticksy.com/ticket/3824976/
It's a matter of life and death for me right now!
tim-nieuwpoort
Disable sticking sidebar
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → General → General Settings: turn off the "Enable Sticky Sidebar" option.
Regards,PenciDesign.
LillaGreen
Video Header YouTube
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
7
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Posts Layouts → Other Layouts: turn off the "Enable Click on Posts Thumbnail to Play Video" option.
Regards,PenciDesign.
cesitli
nav-menus.php does not open and gives a 500 error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
15
Most recent comment from PenciDesign Supporter:Hi,
I've fixed the menu issue on your site when activating the BuddyPress plugin by adding custom code on this page: https://habereyle.com/wp-admin/admin.php?page=edit-snippet&id=5
Please check ...
Jon
video failed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
This issue is caused by the content you've inserted and is not related to the Soledad theme.
To resolve this, I recommend following the documentation at this link: https://personalseo.com/se ...
anjamobile
Text to Speech not visible
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a private reply.
I’ll log in and help you configure the PageSpeed optimizations and cache plugin.
Regards,PenciDesign.
berkandeliaga
Facebook Group
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Yes, please write your content in this ticket.
Regards,PenciDesign.