Public Tickets
crosseduardo123
Active Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Maciek
tabbed mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
3
Most recent comment from Maciek:I found it already in your help movie. Problem was because I looked at youtube movie with mega menu and it was different that your help movie, although it was similar time long. At this moment I alr ...
dancarls
editor
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
We’ve already prepared a detailed document about the theme update. Please take a moment to read it at this link:
How to Update A Premium WordPress Theme to the Latest Version?
Regarding the En ...
arabvoicebe
Mobile Menu Not Showing Correctly on Soledad Theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2025 at 12:25pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the mobile menu like the screenshot below:
Regards,PenciDesig ...
mentaliser
Change domain name
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2025 at 3:53pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Cristian_Lovati
Portfolio/project function
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2025 at 2:04pm
2
Most recent comment from PenciDesign Supporter:Hi,
The portfolio is managed through the Penci Portfolio plugin, which you can install via Appearance → Install Plugins.
Please follow the detailed instructions in the documentation at this link: ht ...
clarastravelroute
Re-displaying an old blog post on the homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2025 at 1:00pm
2
Most recent comment from PenciDesign Supporter:Hi,
If you want to display an old blog post again on the homepage, please consider installing and using the Republish Old Posts plugin, and follow the documentation provided at this link: https://vi.w ...
rombeer
Quote in title image
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2025 at 1:57am
2
Most recent comment from PenciDesign Supporter:Hi,
This content is managed by the Vafpress Post Format Data plugin. Please follow the detailed instructions in the documentation at this link: https://soledad.pencidesign.net/soledad-document/#post-f ...
blazin1
mobile display spacing messed upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 4, 2025 at 9:13pm
3
Most recent comment from blazin1:That was the problem. Thank you!
pedewu1
Button "Pokaz więcej"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2025 at 9:20pm
5
Most recent comment from pedewu1:Thanks! It works.
rombeer
Newsletter Box
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2025 at 4:57pm
6
Most recent comment from PenciDesign Supporter:Hi,
1/ Please go to Appearance → Customize → Footer → Footer SignUp Form and enable the option “Display Name Field on Footer SignUp Form.”
2/ The current homepage was built with the Customiz ...
clarastravelroute
About the theme of soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2025 at 1:55pm
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Please go to Appearance → Customize → General → General Settings → Upload Favicon: upload the favicon at this option field,
2/ The homepage will display the latest posts from your site. ...
Jayne
help with customising Soledad theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2025 at 4:01pm
2
Most recent comment from PenciDesign Supporter:Hi,
1/ The tagline is always showing on your site, which indicates something is wrong. Please send me a screenshot.
2/ To change the "Read More" color, go to Appearance → Customize → Posts Layouts ...
pedewu1
A section in Elementor brokeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2025 at 11:52am
10
Most recent comment from pedewu1:Fixed
amaldominic83
Want to remove the Logo from my website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2025 at 9:48am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#logo {
display: none;
}
Regards,PenciDesign.