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Public Tickets

donnarsmarketing Messed H1, H2 Tags Structure   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2025 at 2:39am   6 Most recent comment from PenciDesign Supporter:Hi, 1/ I’ve checked your site, and the homepage is currently built with Elementor. If you want to add an H2, please do so using the Heading element and then hide it using CSS. 2/ Regarding the mail ... jenahfsmith website background color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2025 at 2:30am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → Colors → Custom Background Color for Body: change the background color at this option field. Regards,PenciDesign. TheBlogBoy Disable table of contents for posts   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2025 at 4:03pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the post editor screen → Options for this Post/Page → Enable Table of Content for This Post → No. Here is the screenshot: https://imgur.com/a/vCB5pyd Regards,PenciDesign. r2motion Pop up overlaying main page elements   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2025 at 6:39pm   9 Most recent comment from PenciDesign Supporter:Hi, Could you please disable the firewall blocking and ensure the popup is set to display every time? I’ve checked your site multiple times but still haven’t seen the popup content. Regards,PenciD ... Guillermo Pineyro Change Soledad to a new websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2025 at 5:51pm   3 Most recent comment from Guillermo Pineyro:thank you very much.  John Penci Pay Writer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2025 at 3:32pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current versions of Soledad and Penci Pay Writer do not support this feature. We will consider adding it in a future theme update. In the meantime, you can use the Donations via ... ashishkumarsr Change post page layout   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 25, 2025 at 2:08am   2 Most recent comment from PenciDesign Supporter:Hi, In general, you can choose from several prebuilt single post templates by navigating to Appearance → Customize → Single Posts → Single Posts Template. If the prebuilt single post templates d ... caslanr aslan How to Change Mobile Menu   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2025 at 2:41am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then drag and drop the mobile menu elements like the screenshot below: Regards,PenciDesign. djlefave Homepage Background Image & Button Colors   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2025 at 6:04am   3 Most recent comment from PenciDesign Supporter:Hi, Yes, you can change these colors and customize them using the Elementor Page Builder. Regards,PenciDesign. AlbertCrane4 Google Ads Not Reading Page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2025 at 2:14am   4 Most recent comment from PenciDesign Supporter:Hi, 1/ I suggest checking another URL on your site, preferably a page that contains longer text content. 2/ The current page only contains a simple form with a short heading text, which might be the r ... iedyweb Post Views   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2025 at 9:54pm   2 Most recent comment from PenciDesign Supporter:Hi, Our post view method counts each time a user reads a post, so the total number may differ from other methods. We plan to improve this feature in a future theme update. Regards,PenciDesign. fittipspro1 Theme IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2025 at 9:10am   7 Most recent comment from fittipspro1:ok thanks acraftymix Next and Previous   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2025 at 7:55am   34 Most recent comment from PenciDesign Supporter:Hi, I’ve checked multiple times, and there’s no way to fix this border as it originates from your browser. It doesn’t appear on any of my browsers, including those on macOS and Windows. ... r2motion Upload WOFF   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2025 at 4:15am   2 Most recent comment from PenciDesign Supporter:Hi, You can upload a custom WOFF font file by navigating to Dashboard → Soledad → Custom Fonts → Add New Custom Fonts. Regards,PenciDesign. alessiacistaro95 Checkout problem   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2025 at 2:28pm   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign.