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Public Tickets

Patrice Greanville Homepage slogan text   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2025 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi, Do you mean the news ticker feature? If yes, you need to build a custom header layout using the Penci Header Builder by following the documentation at this link: https://soledad.pencidesign.net/so ... adverttree Line Space In Single Post   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2025 at 10:59am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → Typography → General Line Height for Text: change the line height at this option field. Regards,PenciDesign. megm footer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2025 at 4:52pm   2 Most recent comment from PenciDesign Supporter:Hi, To change the footer content on your site, please go to Appearance → Customize → Footer → General. Regards,PenciDesign. anoop Khanduri Sidebar Layout Issue on Category and Single Post Pages   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2025 at 3:10pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Sidebar → General → Custom Space Between Widgets: change the spacing at this option field. Regards,PenciDesign. excon83 plugin not updating   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2025 at 7:13pm   4 Most recent comment from PenciDesign Supporter:Hi, I have updated all the plugins on your site. Please clear all the browser caches and check again. Regards,PenciDesign. joneyquest How do I manage the domain I installed the license key on?   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2025 at 3:29pm   2 Most recent comment from PenciDesign Supporter:Hi, 1/ Each license key can only be registered to one domain at a time. 2/ To transfer your license to another domain, go to Dashboard → Soledad → Theme License and click the Revoke License butto ... Massimo Basso Justified text for single posts and across the website   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2025 at 5:23am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .inner-post-entry.entry-content { text-align: justify; } Regards,PenciDesign. Begum Low resolution images on featured slider   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2025 at 5:06pm   6 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, there is no available hook or custom code to modify this. If you want to display a custom size for the featured slider only, you will need to edit the template file directly. Regard ... Patrice Greanville Featured slider READ MORE button on homepage does not work.   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2025 at 5:05pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .swiper-flip .swiper-slide { pointer-events: initial !important; } Regards,PenciDesign. Patrice Greanville Right margin in single post eats part of the textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2025 at 3:51pm   3 Most recent comment from Patrice Greanville:Thank you again for your kind attention to this request and professionalism.  firosyd Display VideoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2025 at 5:45pm   14 Most recent comment from firosyd:Hi there,I deactived the cache in my browser via DevTools in Chrome and I verified the post page video and it's ok.Thank you for all.Best regards  priyam_logixplus Low quality images are showing on featured slider   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 31, 2025 at 4:19pm   6 Most recent comment from PenciDesign Supporter:Hi @Begum, Please create a new ticket with your admin account, and I'll log in to help you configure it. Regards,PenciDesign. pedewu1 Footer SoMe icons   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2025 at 9:00am   27 Most recent comment from pedewu1:I did not install any plug-ins.You see, I can edit the home page, but the others can't.How to solve this? Mariah Wallace Soledad License   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2025 at 12:58am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... monlabs feature post   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2025 at 9:12am   2 Most recent comment from PenciDesign Supporter:Hi, In this case, please keep all the order settings as they are. Then, install the Simple Custom Post Order plugin and follow the documentation at this link: https://wordpress.org/plugins/simple-cus ...