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Public Tickets

adverttree Warning: Message   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 6:52am   25 Most recent comment from PenciDesign Supporter:Hi, This issue is related to your hosting/server configuration when extracting the ZIP file. Please set the zlib.output_compression directive to Off, then check again. If you're unsure how to do ... megm conflict with Woocommerce   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2025 at 1:25am   4 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. CiscoFradev Translation Notice in Soledad Theme with WordPress 6.8Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2025 at 10:32am   10 Most recent comment from adverttree:where i send WordPress admin account details leel wasantha pop-up messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 4:08pm   5 Most recent comment from leel wasantha:Thank you CreekWalker7291 Font Size   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 4:00pm   5 Most recent comment from PenciDesign Supporter:Hi, I've edited your site by removing some unnecessary CSS code under Appearance → Customize → Custom CSS. Please clear all your browser caches and check again. Regards,PenciDesign. leel wasantha footer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 8:39am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Footer → General → turn on the "Enable Footer Menu" option. Regards,PenciDesign. pedewu1 Clickability number in the footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 9:55am   7 Most recent comment from pedewu1:Now it works, thank you! pedewu1 Grey stripes in heroClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 9:49am   6 Most recent comment from pedewu1:You are right. It's one, thx! theweeklychew typography   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 12:27am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .wp-caption p.wp-caption-text { text-align: left; } Regards,PenciDesign. theweeklychew Remove category title on category page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2025 at 4:35am   7 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.page .penci-page-header h1 { display: none; } Regards,PenciDesign. Margo Resund or change the license   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2025 at 2:48am   4 Most recent comment from PenciDesign Supporter:Hi, Yes, you can use the Soledad theme without any plugins. However, if you'd like to enhance your site with additional features, you can find all the recommended and optional plugins under Appea ... theweeklychew White screen and error   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2025 at 12:20am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please provide your WordPress admin and FTP credentials in a private reply. I'll log in and check the issue for you. Regards,PenciDesign. theweeklychew move bookmark iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2025 at 6:43pm   3 Most recent comment from theweeklychew:That's too bad. egidiodham Featured Video Audio   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2025 at 5:22pm   5 Most recent comment from egidiodham:Ok, thank you. I have done it creating an Elementor Home Page Mohit3110 Featured Image   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2025 at 2:17pm   7 Most recent comment from PenciDesign Supporter:Hi, The reason you provided is not a valid justification for a refund, as this issue is not caused by the Soledad theme—it originates from your import file. If you're encountering an error rela ...