Public Tickets
abikaliomie
My website page isn't loading fully after i updated soledad theme and pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
6
Most recent comment from abikaliomie:Thank you dear
Jason
Stick Main SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
3
Most recent comment from Jason:Thanks for the help.
Eli
Can't set featured image
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,Upon checking your site, I found that the issue arises from Advanced Custom Field PRO, which has added some JavaScript error code on the back-end. Consequently, the featured image button isn't ...
laithb
Removing dates of articles and social media icons under posts.
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
11
Most recent comment from PenciDesign Supporter:Hi,
If your site has the Yoast SEO plugin installed, please refer to this article for more information about the post date in the search result page: https://yoast.com/help/date-appears-search-resul ...
mdigivn
Banner Ads Display on my Web?
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,You can delete all the ads by going to the dashboard → Soledad → Ads Manager.Regards,PenciDesign.
Ram Kumar
Display navigation icon in submenu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
8
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.navigation .menu > li:last-child > .sub-menu ul { right: 100%; top: 0; left: auto;}Regards,PenciD ...
andy345694
Revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
3
Most recent comment from andy345694:Thank you so much for your support.
Eddie Sun
Lazyload and cache plugin conflict
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
8
Most recent comment from PenciDesign Supporter:Hi,Yes. I've turned off the "Delay all images loading in the first screen to optimize LCP value". This option will enable the lazyload features for your site.Regards,PenciDesign.
Marina747
Litespeed plugin
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,Please check the document and screenshot detail at this page: https://docs.litespeedtech.com/lscache/lscwp/cache/Regards,PenciDesign.
leadwebpraxismedia
I need to update my theme to the latest version
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the document at this link to understand how to update PenNews theme.How to manually update the theme to the latest version?Regards,PenciDesign.
Chinonso
My single posts are not displaying
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
darweshshngalee
Edit template rights
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Footer → General → Footer Copyright Text: change the copyright text at this option field.Regards,PenciDesign.
darweshshngalee
logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
3
Most recent comment from darweshshngalee:Thank you, the problem has been solved
Tzahi Ganon
text to speech
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Rahul Gupta
Use theme on multiple website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,Your site is running an outdated version of Soledad, so some functions may not be working correctly.
Please follow the document below to update Soledad to the latest version:How to Update A Premium ...