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Public Tickets

anoop Khanduri Issue with Weather API Not Functioning Properly in Soledad Theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 1:44pm   4 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and this issue is related to the LiteSpeed Cache plugin. I have cleared all site cache, and the weather widget is now displaying correctly. Here is the screenshot: htt ... tim-nieuwpoort Login button menu   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 10:33am   10 Most recent comment from PenciDesign Supporter:Hi, If you want it to appear as shown in the screenshot, please build the header using the Penci Header Builder. Regards,PenciDesign. Patrice Greanville New strange SEARCH FUNCTION appears on all my pages   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Widgets and remove all the widgets located in the "Header Signup Form" area. Regards,PenciDesign. webimage H Changing H1, H2, etc font sizes   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:46pm   4 Most recent comment from PenciDesign Supporter:Hi, 1/ Yes, you can adjust the HTML heading font size for the single post content only. 2/ For other theme elements, the heading font size follows the theme style. You can use the search button in the ... webimage H Vertical position of content in Penci Slider for mobile vs desktop   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:23pm   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the URL where you’ve inserted this element. I’ll check it and provide you with a custom CSS code, as the Soledad theme doesn’t currently support this option for individual dev ... webimage H Make logo on mobile larger   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:21pm   4 Most recent comment from PenciDesign Supporter:Hi, Please send me your site URL so I can check and provide you with a custom CSS code. If you need a separate layout for mobile, I recommend building the header layout using Penci Header Builder: htt ... Jingjing Zhang How many languages are supported   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 6:25am   2 Most recent comment from PenciDesign Supporter:Hi, Here’s how to enable multiple languages in Soledad: 1/ Soledad theme supports all languages worldwide.2/ The screenshot you sent suggests using Polylang to manage translations.3/ In most cases ... rtruslove Infinite Scroll inside Posts SupportedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 9:34pm   3 Most recent comment from rtruslove:Sorted. Thank you! pedewu1 Margin hero websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 4:18pm   13 Most recent comment from pedewu1:Thanks, we can close the ticket :)Can we work on this? https://pencidesign.ticksy.com/ticket/3824976/ It's a matter of life and death for me right now! tim-nieuwpoort Disable sticking sidebar   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 10:01am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → General Settings: turn off the "Enable Sticky Sidebar" option. Regards,PenciDesign. LillaGreen Video Header YouTube   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 5:02am   7 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Posts Layouts → Other Layouts: turn off the "Enable Click on Posts Thumbnail to Play Video" option. Regards,PenciDesign. cesitli nav-menus.php does not open and gives a 500 error   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 3:39am   15 Most recent comment from PenciDesign Supporter:Hi, I've fixed the menu issue on your site when activating the BuddyPress plugin by adding custom code on this page: https://habereyle.com/wp-admin/admin.php?page=edit-snippet&id=5 Please check ... Jon video failed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2025 at 3:52pm   2 Most recent comment from PenciDesign Supporter:Hi, This issue is caused by the content you've inserted and is not related to the Soledad theme. To resolve this, I recommend following the documentation at this link: https://personalseo.com/se ... anjamobile Text to Speech not visible   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2025 at 12:52am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a private reply. I’ll log in and help you configure the PageSpeed optimizations and cache plugin. Regards,PenciDesign. berkandeliaga Facebook Group   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2025 at 1:37am   2 Most recent comment from PenciDesign Supporter:Hi, Yes, please write your content in this ticket. Regards,PenciDesign.