Public Tickets
huashuqi
homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2025 at 1:44pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → General → General Settings → turn on the "Disable Entire Site Breadcrumb" option.
Regards,PenciDesign.
rudyhadisentosa
font color
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2025 at 8:13am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → General → Colors: change the theme colors in this panel.
Regards,PenciDesign.
rombeer
GA4 and Tag Manager implementation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2025 at 8:12am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the Dashboard → Soledad → Ads Manager → Header:
Add Custom Code Inside tag: paste the code for the head into the option field,
Add Custom Code After tag: paste the code for th ...
almondsurf
Free Shipping
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2025 at 1:33am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → WooCommerce → Store Notice: add the notice and check the "Enable store notice" option in this panel.
Regards,PenciDesign.
rudyhadisentosa
mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2025 at 11:41am
3
Most recent comment from rudyhadisentosa:ok it works. thanks
Tina Tolle
Use a custom font (Toadstool) for site headings and header navigation (including dropdowns).
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2025 at 2:02am
6
Most recent comment from PenciDesign Supporter:Hi,
The logo font on mobile is using the heading font. If you change the general heading font at Appearance → Customize → General → Typography, the mobile logo font will also change.
You can als ...
kurapika168
how to disable line hover linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 24, 2025 at 9:46pm
3
Most recent comment from kurapika168:thank you!
kurapika168
quote
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 24, 2025 at 3:46am
4
Most recent comment from PenciDesign Supporter:Hi,
You’ve inserted the blockquote block from the WordPress core. This style is managed by WordPress, and Soledad can’t modify its style.
If you want to use the Soledad blockquote style, please in ...
kurapika168
page customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 24, 2025 at 2:46am
4
Most recent comment from kurapika168:thank you!
almondsurf
Attributes > Colors
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 23, 2025 at 3:28am
4
Most recent comment from PenciDesign Supporter:Hi,
As mentioned previously, you configured the settings in the wrong place—this is not a theme bug.
Regards,PenciDesign.
vominhngoc
Can't install theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2025 at 1:37pm
6
Most recent comment from PenciDesign Supporter:Hi,
You’ve built this page with full Elementor mode, which removes all the header/footer from the default theme elements/templates. Please check/edit with Elementor and then enable the header/footer ...
Massimo Basso
CLS issue on website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2025 at 5:54pm
2
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and you’re currently using the PageSpeed optimization options and cache from the LiteSpeed plugin, so all optimization and scores on your site depend on this plugin.
Th ...
kurapika168
general questions on color customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 19, 2025 at 10:24pm
3
Most recent comment from kurapika168:thank you!
paulin1212
WordPress error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 19, 2025 at 1:53pm
2
Most recent comment from PenciDesign Supporter:Hi,
I can confirm this issue is outside of WordPress and the Soledad theme. It is related to your server configuration, so we cannot provide a solution for this case because we don’t install or mana ...
maximilianruschepaul
hide breadcrumbs on mobiles
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 18, 2025 at 6:25pm
4
Most recent comment from PenciDesign Supporter:Hi,
The issue is caused by the header you built, which includes extra spacing and CSS that removes the bottom margin/padding. As a result, the breadcrumb has shifted to the top.
Please go to Appearanc ...