Public Tickets
radonshadow
Missing file in the package
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 23, 2026 at 3:38pm
2
Most recent comment from PenciDesign Supporter:Hi,
This is not an error; the issue occurred because the incorrect file was uploaded.
Please extract the downloaded file and then upload the pennews.zip file again.
Please follow the detailed instruct ...
Joanin
Mailchimp translation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2026 at 3:35pm
6
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current free version of MC4WP does not allow creating multiple forms.
Regards,PenciDesign.
JOSE L VASQUEZ
change color of bar
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2026 at 1:47am
2
Most recent comment from PenciDesign Supporter:Hi,
This header layout was built using the Penci Header Builder. You can view the documentation or video tutorial at this link to learn how to custom it: https://soledad.pencidesign.net/soledad-docume ...
emersonerlls1
New postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 5:19pm
3
Most recent comment from emersonerlls1:Thanks.
emersonerlls1
Remove lineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 2:47pm
5
Most recent comment from emersonerlls1:Thanks
Joanin
Ajax filters
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 9:31am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current versions of Soledad and Elementor do not support custom ordering for AJAX filter items. We will consider adding this option in a future theme update.
Regards,PenciDesign ...
Joanin
Live article
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 8:23am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#live-blog
Regards,PenciDesign.
Vargis Khan
Category Page appears Broken
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 12:56am
4
Most recent comment from PenciDesign Supporter:Hi,
Please follow the guide I sent. The title column is too small because too many columns are displayed in the category view. Simply uncheck any unnecessary columns, and the title column will display ...
hristov75
Hello
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 16, 2026 at 12:46am
2
Most recent comment from PenciDesign Supporter:Hi,
You can check this by going to Dashboard → Penci Pay Writer → Stats.
Users can also view it by editing each post from the front end.
Regards,PenciDesign.
Joanin
Embed facebook post not responsiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2026 at 1:04pm
3
Most recent comment from Joanin:Hi thank you very much for your answer.This css code doesn't to work unfortunately
Roberto Boletti
penci blokClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2026 at 10:08am
5
Most recent comment from Roberto Boletti:Perfect!! Thanks a lot!!
emersonerlls1
Logo does not editClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2026 at 9:13pm
7
Most recent comment from emersonerlls1:Thank you very much
emersonerlls1
Change fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2026 at 12:51am
5
Most recent comment from emersonerlls1:Thanks, that wasn't exactly what I needed, but I managed to solve it in the page options, where there's a choice to not show the page title.
Lalithastore
AMP
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2026 at 7:04am
2
Most recent comment from PenciDesign Supporter:Hi,
If you would like to remove the AMP version, simply deactivate the Penci Soledad AMP plugin by going to Dashboard → Plugins → Installed Plugins.
Regards,PenciDesign.
Grimnik
Category - 2 grid - how...
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2026 at 1:06am
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, please create the page using the Elementor Page Builder. You can follow the video documentation at the link below for guidance on how to do this.
https://soledad.pencidesign.net/sole ...