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Public Tickets

randy so many questions   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2026 at 4:02am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account details in a private reply. I will log in and help check and configure your site correctly. Regards,PenciDesign. Jesus Purchase code   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2026 at 5:32pm   6 Most recent comment from PenciDesign Supporter:Hi, If the demo cannot be installed or the theme does not work correctly on your localhost, we can confirm that this is not related to product registration. Please make sure that you have uploaded the ... icarorio Error in Yoast Seo   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2026 at 2:59pm   2 Most recent comment from PenciDesign Supporter:Hi, Thanks for reporting this. This issue is not caused directly by the Soledad theme itself, but is related to a conflict with the Yoast SEO plugin. The error coming from wpseo-functions.php usually ... Jonathan Ratner Article titles dont appear sometimesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2026 at 8:50pm   3 Most recent comment from Jonathan Ratner:Wooohoooo! It worked!Thanks arashi830531 Please help me unbind the authorization so I can enable it on the new website.   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2026 at 2:13pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... itagencybangladesh Ab12@cd345%56 About Mobile Menuz   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2026 at 4:07pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the copyright and mobile menu like the screenshot below: Rega ... icarorio Mega Menu Itens   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2026 at 4:05pm   6 Most recent comment from PenciDesign Supporter:Hi, You may try reloading the Mega Block after a few minutes, or simply drag and drop the content from the left panel into the main Elementor builder. In general, you can create any layout and content ... Jesus Demo Import   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2026 at 9:57am   2 Most recent comment from PenciDesign Supporter:Hi, Please make sure you've update the Penci Soledad Demo Importer plugin to the latest version and then check again. Regards,PenciDesign. Terry Plug In Wouldn't Upload/InstallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2026 at 2:56am   1 Most recent comment from Terry:Nevermind I fixed it.Terry amineben3152 help   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2026 at 2:45pm   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Dashboard → Header Builder → Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: On the Desktop, please go to ... caryn_lawrence Sign Up Form on the footer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2026 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi, This form was created using Mailchimp via the MC4WP plugin. Simply install the MC4WP plugin, then go to Appearance → Widgets and add the MC4WP form to the Footer Subscribe widget area. Regards,P ... Colleen Shaughnessy Larsson Category pages   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2026 at 1:55am   2 Most recent comment from PenciDesign Supporter:Hi, Do you mean the post mega menu content? If so, the total number of posts depends on the layout and the number of rows selected in the mega menu settings. This number cannot be changed; only the nu ... Johnny Yau Purchase Code can’t de-register   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2026 at 12:46am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... drewnaumann Thin White Line Above Copyright   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2026 at 7:52am   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. emersonerlls1 Edit search   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2026 at 2:36am   9 Most recent comment from PenciDesign Supporter:Hi, The search form shown in your screenshot is part of the default header layout, while your site is using a custom header layout built with the Penci Header Builder. As a result, inline search is no ...