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Public Tickets

stefanos7210 MOVE FORM SOLEDAD TO PENEWSClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated 1 week ago   17 Most recent comment from stefanos7210:Ok i found the solution pleas close the ticket :) 3bitscontacto Home: latest posts   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please create a custom homepage with the Elementor Page Builder then modify the Query settings.Here is a video document:Regards,PenciDesign. 3bitscontacto Right mouse clic not working   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi,Have you installed any plugins that disable the right-click function? The issue seems to be caused by one of your installed plugins modifying the right-click action, thus preventing it from working ... Jason Main Menu Banner Custom Logo (desktop)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   3 Most recent comment from Jason:Thanks, this helped a lot! Trinitymediamk Instalation Problem - ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   3 Most recent comment from Trinitymediamk:Thanks i have access to the cPanel and I install 'php-mbstring' extensionnow everything works perfectly johannesblumenberg Remove Lines before Comments and around share buttons   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   5 Most recent comment from johannesblumenberg:Thanks, that killed only 2 of 3, but I managed to do the third on my own! brianm185 Popular Posts data   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi,The issue arises from the difference between live data on the back-end and cached data used by the front-end through WordPress and your installed cache plugin. If you wish to synchronize the data b ... Jason Mobile Header LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   6 Most recent comment from Jason:Thank you, this did the trick. I appreciate all of your help! dorkaholics Incorrect Stats   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   23 Most recent comment from dorkaholics:Hi, it has been one week. I wanted to follow up.Thank you, lukabat Displaying post categories as solid buttons   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Style for Post Categories Listing: change the category listing style at this option.Regards,PenciDesign. David Schardt Downloaded emo site doesn't appear   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi,I've reviewed your site, and both the homepage and other pages already resemble the 24H News demo. Could you please provide a screenshot highlighting the specific issue you're encounterin ... roy_gg Theme not working as per documentation   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you configure your site.Regards,PenciDesign. caslanr Mega Menu   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   12 Most recent comment from PenciDesign Supporter:Hi,You should ignore it because it doesn't affect to your site.Regards,PenciDesign. caslanr Database connection issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   9 Most recent comment from caslanr:ok, I will disable plugins one by one and figure out which one is causing issue. Thanks elbestor Speed Boost   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.