Public Tickets
pedewu1
Problem after Wordpress updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2025 at 10:12am
3
Most recent comment from pedewu1:OK, done. Thank you.
HenryMani
Install
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2025 at 6:24am
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
venusscriptures
Editing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2025 at 4:00am
8
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.wrapper-boxed.enable-boxed,
.penci_header_overlap .penci-desktop-midbar,
.penci-desktop-midbar,
#widge ...
toddhumber
Query based posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2025 at 4:02pm
9
Most recent comment from PenciDesign Supporter:Hi @milouk,
Please try to re-updating the Soledad theme by following the documentation below, and then check again.
How to re-update the Soledad theme?
Regards,PenciDesign.
Armin
Editing the Soledad Theme Main Page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2025 at 12:46am
2
Most recent comment from PenciDesign Supporter:Hi,
1/ The homepage layout and content on your site were built using the Customizer settings found under Appearance → Customize → Homepage. Therefore, it cannot be edited with Elementor. If you wa ...
jeffkendallweed
Autoplay on post video thumbnail
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 29, 2025 at 2:12am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the post editor screen and make sure you’ve enabled the following options:
Enable Video Preview on Hover Thumbnail
Video URL
Regards,PenciDesign.
whiskycl
Events list
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2025 at 5:38am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of the Soledad theme doesn't support displaying meta keys from third-party plugins. We will consider adding support for the Event Calendar plugin in all pos ...
paulin1212
Single Post
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2025 at 12:32am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of the Soledad theme doesn’t support this feature, but we’ll consider adding it in a future theme update.
Regards,PenciDesign.
roubalita
Footer in English & claiming my site on PinterestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2025 at 9:20am
3
Most recent comment from roubalita:Oh, it was that easy! Thank you!
truepotentialgroup
REQUEST - Bulk Assign PayWall PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 11:15am
5
Most recent comment from truepotentialgroup:I just discovered that I can enable it by default for all posts - and then go to post categories and disable it for categories such as 'news, updates' etc. 😊
tim-nieuwpoort
Text above featured boxes
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 10:50am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.home-featured-boxes ul.homepage-featured-boxes:before {
content: 'This is a heading text'; ...
Jonathan
Donation "Virtual Coffee" buttons aren't working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 1:39am
2
Most recent comment from PenciDesign Supporter:Hi,
The issue may be that the author of the post hasn’t entered a valid PayPal email address. Please check to ensure the email is correct and able to receive payments through PayPal, then try again. ...
toddhumber
Author box issues
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 4:42pm
2
Most recent comment from PenciDesign Supporter:Hi,
One of the author boxes on your site is managed and displayed by the All In One SEO plugin.
You can modify it by following the documentation at this link: https://aioseo.com/docs/displaying-detail ...
adverttree
content overlap in single post
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 1:26pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option, clear all the site cache and then check again.
Regards,PenciDesign.
adverttree
server resources
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 9:28am
2
Most recent comment from PenciDesign Supporter:Hi,
I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caus ...