Public Tickets
 jcroody
		
			
			
			Unable to remove logo from post category pages
		
		jcroody
		
			
			
			Unable to remove logo from post category pages		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 28, 2025 at  6:29am
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 28, 2025 at  6:29am
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
Your header was built using the Penci Header Builder. To modify any header elements, please go to Dashboard → Header Builder, then click "Edit with Penci Header Builder" on the current header.  ...
Most recent comment from PenciDesign Supporter:Hi,
Your header was built using the Penci Header Builder. To modify any header elements, please go to Dashboard → Header Builder, then click "Edit with Penci Header Builder" on the current header.  ...
		
			
	
	
		 goldbeaute
		
			
			
			Integration and combination of new AI models
		
		goldbeaute
		
			
			
			Integration and combination of new AI models		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 28, 2025 at  2:55am
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 28, 2025 at  2:55am
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
1/ Unfortunately, the Customizer panel settings cannot modify the options listing. We have already listed and supported almost all available ChatGPT model APIs. Could you let us know which specifi ...
Most recent comment from PenciDesign Supporter:Hi,
1/ Unfortunately, the Customizer panel settings cannot modify the options listing. We have already listed and supported almost all available ChatGPT model APIs. Could you let us know which specifi ...
		
			
	
	
		 tresubmedia
		
			
			
			Issue with Theme Activation – Previously Registered on Deleted Staging Site
		
		tresubmedia
		
			
			
			Issue with Theme Activation – Previously Registered on Deleted Staging Site		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 25, 2025 at  1:28am
			  4
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 25, 2025 at  1:28am
			  4
				
				 Most recent comment from PenciDesign Supporter:Hi @Matej,
Please send me the purchase code to [email protected].
I’ll check it and assist you further.
Regards,PenciDesign.
Most recent comment from PenciDesign Supporter:Hi @Matej,
Please send me the purchase code to [email protected].
I’ll check it and assist you further.
Regards,PenciDesign.
		
			
	
	
		 BrojJedan
		
			
			
			Home Featured Categories Style 13 Grid 3 Columns
		
		BrojJedan
		
			
			
			Home Featured Categories Style 13 Grid 3 Columns		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 24, 2025 at 12:45am
			  5
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 24, 2025 at 12:45am
			  5
				
				 Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
ul.penci-fea-cat-style-13 >li,
.container.penci_sidebar ul.penci-fea-cat-style-13 >li {
  width: calc(( ...
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
ul.penci-fea-cat-style-13 >li,
.container.penci_sidebar ul.penci-fea-cat-style-13 >li {
  width: calc(( ...
		
			
	
	
		 Nick Hiams
		
			
			
			Issue with installation
		
		Nick Hiams
		
			
			
			Issue with installation		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 23, 2025 at 10:57am
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 23, 2025 at 10:57am
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your hosting configuration.
Please follow the detailed instructions in the document at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed- ...
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your hosting configuration.
Please follow the detailed instructions in the document at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed- ...
		
			
	
	
		 cschweiger
		
			
			
			Images
		
		cschweiger
		
			
			
			Images		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 23, 2025 at  3:32am
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 23, 2025 at  3:32am
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Posts Layouts → Other Layouts → turn on the "Hide Icon Post Format" option.
Regards,PenciDesign.
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Posts Layouts → Other Layouts → turn on the "Hide Icon Post Format" option.
Regards,PenciDesign.
		
			
	
	
		 miura7777
		
			
			
			Featured image not visible on social media posts
		
		miura7777
		
			
			
			Featured image not visible on social media posts		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at 11:18pm
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at 11:18pm
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing 
Regards,PenciDesign.
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing 
Regards,PenciDesign.
		
			
	
	
		 medawar1
		
			
			
			24h child themeClosed
		
		medawar1
		
			
			
			24h child themeClosed		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at  6:16pm
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at  6:16pm
			  2
				
				 Most recent comment from medawar1:I think I got it, it is a style demo, not a child theme - downloading now
Most recent comment from medawar1:I think I got it, it is a style demo, not a child theme - downloading now
		
			
	
	
		 maximilianruschepaul
		
			
			
			Update Soledad to 8.6.9Closed
		
		maximilianruschepaul
		
			
			
			Update Soledad to 8.6.9Closed		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at  1:55pm
			  14
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at  1:55pm
			  14
				
				 Most recent comment from maximilianruschepaul:I appreciate your help - thanks a million!
Most recent comment from maximilianruschepaul:I appreciate your help - thanks a million!
		
			
	
	
		 huashuqi
		
			
			
			page
		
		huashuqi
		
			
			
			page		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at  9:33am
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 22, 2025 at  9:33am
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
This is a pagination page on your site, automatically created by WordPress to paginate archive pages. You cannot disable it, but you can prevent search engines from indexing pagination pages by fo ...
Most recent comment from PenciDesign Supporter:Hi,
This is a pagination page on your site, automatically created by WordPress to paginate archive pages. You cannot disable it, but you can prevent search engines from indexing pagination pages by fo ...
		
			
	
	
		 hschaeferthemeforest
		
			
			
			Penci Advanced Categeries -> Show in hierarchical
		
		hschaeferthemeforest
		
			
			
			Penci Advanced Categeries -> Show in hierarchical		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 21, 2025 at  3:15am
			  4
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 21, 2025 at  3:15am
			  4
				
				 Most recent comment from PenciDesign Supporter:Hi,
At this time, the Soledad theme does not support displaying it in the way shown in your screenshot. Implementing this would require modifying the main JavaScript files of the theme, so we are unab ...
Most recent comment from PenciDesign Supporter:Hi,
At this time, the Soledad theme does not support displaying it in the way shown in your screenshot. Implementing this would require modifying the main JavaScript files of the theme, so we are unab ...
		
			
	
	
		 Imactions
		
			
			
			Request to release license from old domain
		
		Imactions
		
			
			
			Request to release license from old domain		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 20, 2025 at  2:37am
			  2
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 20, 2025 at  2:37am
			  2
				
				 Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
		
			
	
	
		 Jahangir
		
			
			
			migration Pennews to Soledad
		
		Jahangir
		
			
			
			migration Pennews to Soledad		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 20, 2025 at  2:35am
			  4
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 20, 2025 at  2:35am
			  4
				
				 Most recent comment from PenciDesign Supporter:Hi,
You need to deactivate all the plugins that come with the PenNews theme and then check again. 
Regards,PenciDesign.
Most recent comment from PenciDesign Supporter:Hi,
You need to deactivate all the plugins that come with the PenNews theme and then check again. 
Regards,PenciDesign. 
		
			
	
	
		 Phil S.
		
			
			
			Errors in ads/header question
		
		Phil S.
		
			
			
			Errors in ads/header question		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 19, 2025 at  7:24pm
			  18
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 19, 2025 at  7:24pm
			  18
				
				 Most recent comment from Phil S.:ok. the problem has been fixed, customizer and widgets workign good. I disabled all widgets using the widget-disable plugin in order to get the tag issue under control. You can turn any necessary widg ...
Most recent comment from Phil S.:ok. the problem has been fixed, customizer and widgets workign good. I disabled all widgets using the widget-disable plugin in order to get the tag issue under control. You can turn any necessary widg ...
		
			
	
	
		 maximilianruschepaul
		
			
			
			render-blocking requests
		
		maximilianruschepaul
		
			
			
			render-blocking requests		
		
			 Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 19, 2025 at  1:50am
			  11
  Soledad - Multi-Concept Blog/Magazine WP Theme
						  Updated September 19, 2025 at  1:50am
			  11
				
				 Most recent comment from PenciDesign Supporter:Hi,
Yes, I’ve configured everything related to images and JavaScript to be delayed. This is a key factor in helping your site load faster and achieve a higher score on Google Core Web Vitals.
Regard ...
Most recent comment from PenciDesign Supporter:Hi,
Yes, I’ve configured everything related to images and JavaScript to be delayed. This is a key factor in helping your site load faster and achieve a higher score on Google Core Web Vitals.
Regard ...
		
										
													
						
