Public Tickets
DFK_93
custom query
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2026 at 1:47am
2
Most recent comment from PenciDesign Supporter:Hi,
If you would like to use the featured slider with a custom query, I recommend building the page with the Elementor page builder. Insert the Penci Featured Slider and modify the query as needed. Yo ...
Neslihan Kilicaslan
Licence reset for domain change
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2026 at 1:44am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
DFK_93
Template Customization Outside of CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2026 at 6:44pm
3
Most recent comment from DFK_93: Thanks
Dave McCormick
Amerce Updates
Vancouver - Multiple Layouts WordPress Blog Theme
Updated April 12, 2026 at 2:13am
2
Most recent comment from PenciDesign Supporter:Hi,
Based on the information you provided, this theme is built by Themesflat, not our team. Please submit your request to the appropriate support forum. This platform only supports the Soledad and Pen ...
adaparisi
Serious issues with last Penci recipe plugin upadteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2026 at 3:23pm
6
Most recent comment from adaparisi:I checked,, it's ok. Thank you so so much
OMAR
totle change
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2026 at 12:14am
2
Most recent comment from PenciDesign Supporter:Hi,
All of this information is managed by the SEO plugin. Since your site has installed the Yoast SEO plugin, please follow the documentation at this link: https://yoast.com/help/optimizing-the-seo-ti ...
emersonerlls1
Edit website identity
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2026 at 3:46am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Settings → General → Site Icon: upload/change the image at this option.
Regards,PenciDesign.
emersonerlls1
subdomainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2026 at 2:51am
3
Most recent comment from emersonerlls1:Thank you for your reply.
tim-nieuwpoort
Remove category, excerpt and button on archive pages
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2026 at 9:25am
9
Most recent comment from PenciDesign Supporter:Hi,
Here is the CSS code:
.penci-category-description {
padding: 20px 40px;
background: #f1f1f1;
}
.penci-category-description p:last-child {
margin: 0;
}
Regards,PenciDesign.
DFK_93
Posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2026 at 1:16am
4
Most recent comment from PenciDesign Supporter:Hi,
The issue is that the shortcode cannot execute content inside the code block.
Regards,PenciDesign.
michymak
Item Purchase Code:
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2026 at 4:42pm
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
tpdwpdev
Unlike the licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2026 at 6:47am
3
Most recent comment from tpdwpdev:Thank you so much for you're prompt response. Now it's working fine
Flackey
License problem
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2026 at 6:40am
4
Most recent comment from PenciDesign Supporter:Hi @tpdwpdev,
Please create a new ticket and include your license key. I will assist you in checking the issue.
Regards,PenciDesign.
tim-nieuwpoort
Homepage: replace “load more posts” with button
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2026 at 10:11am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad does not allow this button to be modified via the Customizer. If you would like to add a custom button, please consider building the page using Elemen ...
mgmiter
Remove "Categories" phrase
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2026 at 6:44am
2
Most recent comment from PenciDesign Supporter:Hi,
This area displays the original category title name. If you want to remove the “Category:” label, please go to Appearance → Customize → General → Category, Tag, Search, Archive Pages and ...