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Public Tickets

megm header disappeared   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header → Header Builder and make sure you have selected the correct header layout for all settings in this panel. Regards,PenciDesign. Jonathan My website loads weirdly before appearing correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   7 Most recent comment from Jonathan:I should've known it was that plug-in... I need to remember to consider any new plug-ins if anything goes wrong with my site. Thank you so much for helping me out. I've disabled the plugin. hyggecave New Page IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   3 Most recent comment from hyggecave:Thank you very much tim-nieuwpoort Search icon   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu, then find the "Font Size for Search, Shopping Cart Icons" option to adjust the search icon size. Regards,PenciD ... Jon new update issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   21 Most recent comment from Jon:ok fixed now issue Juan miguel liberar clave   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   3 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Akhila cant import penci designs templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 days ago   2 Most recent comment from Akhila:its now resolved abinvabraham title missing in posts page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 5 days ago   9 Most recent comment from PenciDesign Supporter:Hi @jogogou, Please update the Vafpress Post Formats UI plugin by going to Appearance → Install Plugins and then check again. Regards,PenciDesign. satyanandi191 wana to creat category   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 5 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. Shih-yu Hsu Remove the author link & change the color of go to topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   5 Most recent comment from Shih-yu Hsu:thanks!! qrrrta Cookies   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   2 Most recent comment from PenciDesign Supporter:Hi, The Soledad theme only supports a simple GDPR policy. If you need to display a customized cookie consent, you will need to install a third-party plugin such as CookieYes, Complianz, or similar. Re ... tzahar Gutenberg Editor style   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support this feature. However, we plan to add it in a future theme update. Regards,PenciDesign. Begum Related posts settings not working on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   11 Most recent comment from Begum:Thanks for this tip! That setting was already enabled, but now I disabled it and all 6 related posts started to appear.Thanks for your assistance. I think all these settings should be documented. Hav ... Jon categoy   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   2 Most recent comment from PenciDesign Supporter:Hi, This issue is related to the hosting/server configuration, so please forward this screenshot to your hosting support team for an efficient solution. Regards,PenciDesign. voyagenic Category menu padding   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   8 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts.col-mn-4 .pen ...