Public Tickets
sgilfus
Penci Header
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
5
Most recent comment from sgilfus:Thank you! I assumed as much but wasn't sure why this happened between updates. Please let me know as soon as you can, as obviously, we were looking to make an update to the header but, for now, ...
sgilfus
Broken LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
5
Most recent comment from sgilfus:Thank you. The issue is solved - I appreciate the fix and looking forward to the update.
Agenturunbunt
Loading Time in Elementor after UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
7
Most recent comment from Agenturunbunt:Done! Thank you so much!
teleramanews
New articles update in real time
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Have you installed any caching plugins? Please ensure that you have cleared all site caches after editing or publishing the post content.
Regards,PenciDesign.
penelope15
Image on the homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
10
Most recent comment from PenciDesign Supporter:Hi,
Please check this screen recorder video: https://streamable.com/tewx06
Regards,PenciDesign.
vehuel
hide post date and author
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
8
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Homepage → Featured Categories → turn on the "Hide Post Author on Featured Categories" option.
Regards,PenciDesign.
Agenturunbunt
Test
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
I’ve replied to your other ticket. Please avoid creating multiple tickets for the same issue.
Regards,PenciDesign.
xarabithan
review box
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad and Penci Review does not support this workflow. We will research and consider adding this feature in a future theme update.
Regards,PenciDesi ...
ccannes
Blank white page when I try to edit postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
5
Most recent comment from ccannes:Thanks so much!!!
xarabithan
backgound colour image description overlayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
3
Most recent comment from xarabithan:Thank you. I've found the solution.For everyone:The overlay has a css using .wp-caption, p.wp-caption-text {background: rgba(0, 0, 0, 0.5); }overwrite this by giving the last number (0.5) a littl ...
Ada Gonzalez
Soledad Theme Error: 'The Element Can't Be Loaded from the Server'
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
10
Most recent comment from PenciDesign Supporter:Hi,
The issue might be related to a connection problem between your server and our demo data server. Please try importing again after 3–5 minutes.
Regards,PenciDesign.
penelope15
PortofolioClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
5
Most recent comment from penelope15:Thanks!
andrek33
Bugs found major
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
6
Most recent comment from PenciDesign Supporter:Hi,
In the front-end mode, you need to fill in all the required information, such as the first name and last name.
Regards,PenciDesign.
andrek33
Major Bug Facebook Share
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
6
Most recent comment from andrek33:thank you very much my friend
andrek33
Liveticker Error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
I couldn’t log in due to an incorrect password. Could you please double-check the credentials and resend them?
Regards,PenciDesign.