Public Tickets
barrymino
Issue with the theme installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
9
Most recent comment from salman8651:Hello Team,
Thank you so much for your quick support and help in resolving my license issue. I really appreciate your assistance even though my support period had expired. Your prompt response shows y ...
almondsurf
New ArrivalsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
By default, when you filter products with the New label, the Soledad theme will query all products added within the last 7 days. You can’t manually select custom products, but you can change the ...
huashuqi
homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → General → General Settings → turn on the "Disable Entire Site Breadcrumb" option.
Regards,PenciDesign.
rudyhadisentosa
font color
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → General → Colors: change the theme colors in this panel.
Regards,PenciDesign.
rombeer
GA4 and Tag Manager implementation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the Dashboard → Soledad → Ads Manager → Header:
Add Custom Code Inside tag: paste the code for the head into the option field,
Add Custom Code After tag: paste the code for th ...
almondsurf
Free Shipping
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → WooCommerce → Store Notice: add the notice and check the "Enable store notice" option in this panel.
Regards,PenciDesign.
maximilianruschepaul
render-blocking requests
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
9
Most recent comment from PenciDesign Supporter:Hi,
I don’t use any Total Cache Pro features; the free version is sufficient. All the keys are shared in the documentation link—just follow it: https://soledad.pencidesign.net/soledad-document/#sp ...
rudyhadisentosa
mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
3
Most recent comment from rudyhadisentosa:ok it works. thanks
Tina Tolle
Use a custom font (Toadstool) for site headings and header navigation (including dropdowns).
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
The logo font on mobile is using the heading font. If you change the general heading font at Appearance → Customize → General → Typography, the mobile logo font will also change.
You can als ...
kurapika168
how to disable line hover linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
3
Most recent comment from kurapika168:thank you!
kurapika168
quote
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
You’ve inserted the blockquote block from the WordPress core. This style is managed by WordPress, and Soledad can’t modify its style.
If you want to use the Soledad blockquote style, please in ...
kurapika168
page customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from kurapika168:thank you!
almondsurf
Attributes > Colors
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
As mentioned previously, you configured the settings in the wrong place—this is not a theme bug.
Regards,PenciDesign.
vominhngoc
Can't install theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
You’ve built this page with full Elementor mode, which removes all the header/footer from the default theme elements/templates. Please check/edit with Elementor and then enable the header/footer ...
Massimo Basso
CLS issue on website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and you’re currently using the PageSpeed optimization options and cache from the LiteSpeed plugin, so all optimization and scores on your site depend on this plugin.
Th ...