Public Tickets
LillaGreen
Canonical indexing issues
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 10:20am
5
Most recent comment from PenciDesign Supporter:Hi,
Here is the other solution.
You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/
function fix_produc ...
macproxy
Theme update
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 8:14am
2
Most recent comment from PenciDesign Supporter:Hi,
The child theme doesn’t update automatically with the main theme. If you haven’t modified template files, no action is needed.
Regards,PenciDesign.
satyanandi191
why submenu open late
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 1:27am
2
Most recent comment from PenciDesign Supporter:Hi,
The issue occurs because you've set the mega menu block content to load via AJAX. This means the browser fetches the menu content from the backend before displaying it, which may cause a dela ...
satyanandi191
how to attach newsletter in this theme?
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 1:24am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow these steps:
Install the MC4WP plugin and configure it with your Mailchimp account.
Go to Appearance → Widgets, then drag and drop the Mailchimp widget into the Footer Signup wi ...
Sabualu
embed twitter issue
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2025 at 12:09pm
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
LillaGreen
: Help with Custom Elementor Button to Load Updated Image ALT TextClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 11:58pm
3
Most recent comment from LillaGreen:Thank you. I have managed to write a snipped code that overrides all the alt for all images on the website at once.
Hengstigal
PerformanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 7:14pm
9
Most recent comment from Hengstigal:i've fixed it: using your Penci Perfomance Plugin, WPRocket as Cache and adjusting my front page. i get 95 on mobile now :)
michaellafrasse
feature image appeard blurry
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 4:35pm
4
Most recent comment from PenciDesign Supporter:Hi,
Have you installed any image optimization plugin? When you upload a featured image, WordPress automatically resizes it to different sizes, including a smaller version for single posts. This might ...
pedewu1
lazy loading - customizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 3:30pm
3
Most recent comment from pedewu1:OK, thx, closed
pedewu1
Where Can I Edit the Category Template?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 2:39pm
3
Most recent comment from pedewu1:closed
kangpinpapa
Need penci-blocks.zip plugin for Gutenberg blocks (Soledad)
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 12:42am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Solefsf does not support blocks in the Gutenberg editor. However, we have plans to add this feature in the future.
Regards,PenciDesign.
megm
header disappeared
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2025 at 4:17pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Logo & Header → Header Builder and make sure you have selected the correct header layout for all settings in this panel.
Regards,PenciDesign.
Jonathan
My website loads weirdly before appearing correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2025 at 3:07pm
7
Most recent comment from Jonathan:I should've known it was that plug-in... I need to remember to consider any new plug-ins if anything goes wrong with my site. Thank you so much for helping me out. I've disabled the plugin.
hyggecave
New Page IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2025 at 2:21pm
3
Most recent comment from hyggecave:Thank you very much
tim-nieuwpoort
Search icon
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2025 at 1:40pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu, then find the "Font Size for Search, Shopping Cart Icons" option to adjust the search icon size.
Regards,PenciD ...