Public Tickets
Hengstigal
Performance
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 hour ago
7
Most recent comment from Hengstigal:Hello, you've made some time ago the adjustments to my other site (tauchliebe.de) - there is also wprocket not licensed anymore but i have way better results:Can i give you the credentails to t ...
Jonathan
The Smart Crop thumbnails plug-in isn't working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 hours ago
9
Most recent comment from Jonathan:Hi there,The login information is below. Turns out, the following two main photos I used (one about INNA and another about Brooke Moriber) both are also having the same issues with the Smart Crop.Link ...
pedewu1
Footer SoMe icons
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 hours ago
16
Most recent comment from PenciDesign Supporter:Hi,
This might be a plugin conflict because Elementor is unable to load the iframe preview and some elements from the Elementor Pro plugin.
To troubleshoot this issue, please disable all plugins relat ...
kangpinpapa
Need penci-blocks.zip plugin for Gutenberg blocks (Soledad)
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 7 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Solefsf does not support blocks in the Gutenberg editor. However, we have plans to add this feature in the future.
Regards,PenciDesign.
megm
header disappeared
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 16 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Logo & Header → Header Builder and make sure you have selected the correct header layout for all settings in this panel.
Regards,PenciDesign.
Jonathan
My website loads weirdly before appearing correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 17 hours ago
7
Most recent comment from Jonathan:I should've known it was that plug-in... I need to remember to consider any new plug-ins if anything goes wrong with my site. Thank you so much for helping me out. I've disabled the plugin.
hyggecave
New Page IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 18 hours ago
3
Most recent comment from hyggecave:Thank you very much
tim-nieuwpoort
Search icon
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 18 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu, then find the "Font Size for Search, Shopping Cart Icons" option to adjust the search icon size.
Regards,PenciD ...
Jon
new update issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 21 hours ago
21
Most recent comment from Jon:ok fixed now issue
Juan miguel
liberar clave
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
3
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Akhila
cant import penci designs templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
2
Most recent comment from Akhila:its now resolved
LucyEdward
Tag in the MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
8
Most recent comment from LucyEdward:Thank you, you're the best ❤️
abinvabraham
title missing in posts page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
9
Most recent comment from PenciDesign Supporter:Hi @jogogou,
Please update the Vafpress Post Formats UI plugin by going to Appearance → Install Plugins and then check again.
Regards,PenciDesign.
satyanandi191
wana to creat category
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
Shih-yu Hsu
Remove the author link & change the color of go to topClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
5
Most recent comment from Shih-yu Hsu:thanks!!