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Public Tickets

Mike Zenczak Proper logo size, placement on magazine theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 hours ago   6 Most recent comment from PenciDesign Supporter:Hi, Your header was built using the Penci Header Builder. To modify any header elements, please go to Dashboard → Header Builder, then click "Edit with Penci Header Builder" on the current header. ... Mashiur Rahman SIte redirecting issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 8 hours ago   4 Most recent comment from PenciDesign Supporter:Hi, I’ve created a screen recording video in my browser for this case. Please check it here: https://streamable.com/03wmrl  Regards,PenciDesign. meenamac Excerpt limit to change from words to character   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 8 hours ago   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Posts Layouts → Other Layouts → Custom Excerpt Length: change this option to modify the excerpt length. Regards,PenciDesign. voua Server 500 error   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 12 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: https://elementor.com/help/500-error/ Regards,PenciDesign. freshde Theme update breaking our website   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 19 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. mitfol The site header disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   5 Most recent comment from mitfol:Hello,Everything is fine now. It would be nice if I didn't bother you with the next updates. Thank you for your support.Regards. maxourisg1 front page bug   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Please re-edit the homepage using Elementor. Make sure everything displays correctly in Elementor’s preview mode, then click the Save Changes button. After that, clear all caches and check the p ... meenamac show page title and breadcrumb in category page and archive page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   16 Most recent comment from PenciDesign Supporter:Hi, Please understand that Elementor is a page builder that uses a user-friendly interface with post titles for easy management and searching. The Soledad theme doesn’t support entering post IDs dir ... jcroody Features not showing and updates   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 5 days ago   6 Most recent comment from PenciDesign Supporter:Hi, I've logged in to your site and here is some feedback: 1/ The Envato token you've entered is from an account that did not purchase the Soledad theme. Please make sure you generate the to ... Massimo Ercolani problemi con annunci Google AdSense   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 5 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Based on the screenshot you sent, this issue is likely related to a browser add-on you have installed—possibly an ad blocker. Please try disabling all browser add-ons or check again using a priv ... koalashoes scrolldown menu color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 5 days ago   4 Most recent comment from PenciDesign Supporter:Hi @praveenputtur, This is the Soledad theme support ticket. If you need help with the PenNews theme, please create a new ticket under the PenNews theme category and include your site URL. I’ll chec ... imrafiqulislam Purchase Code   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Please send me your purchase code. I'll check and help you. Regards,PenciDesign.  unixangel I need to revoke my licence from an old URLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   5 Most recent comment from unixangel:i love you very much, I will recommend your themes to everyone supertrampontheroad How to create full screen header and transparent header above ?   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   21 Most recent comment from PenciDesign Supporter:Hi, For Google Fonts, you need to include the font URL by copying the code from https://fonts.google.com.For example, if your site doesn’t already load the Roboto font, you can include this code in ... Okugi Two lightboxes appearing at once   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   6 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a private reply.I’ll log in and help you configure it. Regards,PenciDesign.