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Public Tickets

truepotentialgroup REQUEST - Bulk Assign PayWall PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   5 Most recent comment from truepotentialgroup:I just discovered that I can enable it by default for all posts - and then go to post categories and disable it for categories such as 'news, updates' etc. 😊 tim-nieuwpoort Text above featured boxes   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .home-featured-boxes ul.homepage-featured-boxes:before { content: 'This is a heading text'; ... Jonathan Donation "Virtual Coffee" buttons aren't working   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, The issue may be that the author of the post hasn’t entered a valid PayPal email address. Please check to ensure the email is correct and able to receive payments through PayPal, then try again. ... toddhumber Author box issues   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, One of the author boxes on your site is managed and displayed by the All In One SEO plugin. You can modify it by following the documentation at this link: https://aioseo.com/docs/displaying-detail ... Deependra Unable to change logo   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, Just drag and drop the Penci Login/Register element into the area where you want it to appear. You can watch the video tutorial here: https://www.youtube.com/watch?list=PL1PBMejQ2VTwp9ppl8lTQ9Tq7I ... adverttree content overlap in single post   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option, clear all the site cache and then check again. Regards,PenciDesign. adverttree server resources   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caus ... adverttree Warning: Message   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   25 Most recent comment from PenciDesign Supporter:Hi, This issue is related to your hosting/server configuration when extracting the ZIP file. Please set the zlib.output_compression directive to Off, then check again. If you're unsure how to do ... megm conflict with Woocommerce   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. CiscoFradev Translation Notice in Soledad Theme with WordPress 6.8Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   10 Most recent comment from adverttree:where i send WordPress admin account details leel wasantha pop-up messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   5 Most recent comment from leel wasantha:Thank you CreekWalker7291 Font Size   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   5 Most recent comment from PenciDesign Supporter:Hi, I've edited your site by removing some unnecessary CSS code under Appearance → Customize → Custom CSS. Please clear all your browser caches and check again. Regards,PenciDesign. leel wasantha footer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Footer → General → turn on the "Enable Footer Menu" option. Regards,PenciDesign. pedewu1 Clickability number in the footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   7 Most recent comment from pedewu1:Now it works, thank you! pedewu1 Grey stripes in heroClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   6 Most recent comment from pedewu1:You are right. It's one, thx!