Public Tickets
megm
header disappeared
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Logo & Header → Header Builder and make sure you have selected the correct header layout for all settings in this panel.
Regards,PenciDesign.
Jonathan
My website loads weirdly before appearing correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
7
Most recent comment from Jonathan:I should've known it was that plug-in... I need to remember to consider any new plug-ins if anything goes wrong with my site. Thank you so much for helping me out. I've disabled the plugin.
hyggecave
New Page IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
3
Most recent comment from hyggecave:Thank you very much
tim-nieuwpoort
Search icon
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu, then find the "Font Size for Search, Shopping Cart Icons" option to adjust the search icon size.
Regards,PenciD ...
Jon
new update issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
21
Most recent comment from Jon:ok fixed now issue
Juan miguel
liberar clave
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
3
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Akhila
cant import penci designs templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from Akhila:its now resolved
abinvabraham
title missing in posts page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
9
Most recent comment from PenciDesign Supporter:Hi @jogogou,
Please update the Vafpress Post Formats UI plugin by going to Appearance → Install Plugins and then check again.
Regards,PenciDesign.
satyanandi191
wana to creat category
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
Shih-yu Hsu
Remove the author link & change the color of go to topClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
5
Most recent comment from Shih-yu Hsu:thanks!!
qrrrta
Cookies
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
The Soledad theme only supports a simple GDPR policy.
If you need to display a customized cookie consent, you will need to install a third-party plugin such as CookieYes, Complianz, or similar.
Re ...
tzahar
Gutenberg Editor style
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad does not support this feature.
However, we plan to add it in a future theme update.
Regards,PenciDesign.
Begum
Related posts settings not working on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
11
Most recent comment from Begum:Thanks for this tip! That setting was already enabled, but now I disabled it and all 6 related posts started to appear.Thanks for your assistance. I think all these settings should be documented. Hav ...
Jon
categoy
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to the hosting/server configuration, so please forward this screenshot to your hosting support team for an efficient solution.
Regards,PenciDesign.
voyagenic
Category menu padding
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
8
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts.col-mn-4 .pen ...