Public Tickets
jcroody
Unable to remove logo from post category pages
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Your header was built using the Penci Header Builder. To modify any header elements, please go to Dashboard → Header Builder, then click "Edit with Penci Header Builder" on the current header. ...
goldbeaute
Integration and combination of new AI models
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Unfortunately, the Customizer panel settings cannot modify the options listing. We have already listed and supported almost all available ChatGPT model APIs. Could you let us know which specifi ...
tresubmedia
Issue with Theme Activation – Previously Registered on Deleted Staging Site
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi @Matej,
Please send me the purchase code to [email protected].
I’ll check it and assist you further.
Regards,PenciDesign.
BrojJedan
Home Featured Categories Style 13 Grid 3 Columns
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
5
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
ul.penci-fea-cat-style-13 >li,
.container.penci_sidebar ul.penci-fea-cat-style-13 >li {
width: calc(( ...
Nick Hiams
Issue with installation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your hosting configuration.
Please follow the detailed instructions in the document at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed- ...
cschweiger
Images
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Posts Layouts → Other Layouts → turn on the "Hide Icon Post Format" option.
Regards,PenciDesign.
miura7777
Featured image not visible on social media posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing
Regards,PenciDesign.
medawar1
24h child themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from medawar1:I think I got it, it is a style demo, not a child theme - downloading now
maximilianruschepaul
Update Soledad to 8.6.9Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
14
Most recent comment from maximilianruschepaul:I appreciate your help - thanks a million!
huashuqi
page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
This is a pagination page on your site, automatically created by WordPress to paginate archive pages. You cannot disable it, but you can prevent search engines from indexing pagination pages by fo ...
hschaeferthemeforest
Penci Advanced Categeries -> Show in hierarchical
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
At this time, the Soledad theme does not support displaying it in the way shown in your screenshot. Implementing this would require modifying the main JavaScript files of the theme, so we are unab ...
Imactions
Request to release license from old domain
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Jahangir
migration Pennews to Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
You need to deactivate all the plugins that come with the PenNews theme and then check again.
Regards,PenciDesign.
Phil S.
Errors in ads/header question
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
18
Most recent comment from Phil S.:ok. the problem has been fixed, customizer and widgets workign good. I disabled all widgets using the widget-disable plugin in order to get the tag issue under control. You can turn any necessary widg ...
maximilianruschepaul
render-blocking requests
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
11
Most recent comment from PenciDesign Supporter:Hi,
Yes, I’ve configured everything related to images and JavaScript to be delayed. This is a key factor in helping your site load faster and achieve a higher score on Google Core Web Vitals.
Regard ...