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Public Tickets

itagencybangladesh Ab12@cd345%56 About Mobile Menuz   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2026 at 4:07pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the copyright and mobile menu like the screenshot below: Rega ... icarorio Mega Menu Itens   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2026 at 4:05pm   6 Most recent comment from PenciDesign Supporter:Hi, You may try reloading the Mega Block after a few minutes, or simply drag and drop the content from the left panel into the main Elementor builder. In general, you can create any layout and content ... Jesus Demo Import   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2026 at 9:57am   2 Most recent comment from PenciDesign Supporter:Hi, Please make sure you've update the Penci Soledad Demo Importer plugin to the latest version and then check again. Regards,PenciDesign. Terry Plug In Wouldn't Upload/InstallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2026 at 2:56am   1 Most recent comment from Terry:Nevermind I fixed it.Terry amineben3152 help   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2026 at 2:45pm   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Dashboard → Header Builder → Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: On the Desktop, please go to ... caryn_lawrence Sign Up Form on the footer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2026 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi, This form was created using Mailchimp via the MC4WP plugin. Simply install the MC4WP plugin, then go to Appearance → Widgets and add the MC4WP form to the Footer Subscribe widget area. Regards,P ... Colleen Shaughnessy Larsson Category pages   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2026 at 1:55am   2 Most recent comment from PenciDesign Supporter:Hi, Do you mean the post mega menu content? If so, the total number of posts depends on the layout and the number of rows selected in the mega menu settings. This number cannot be changed; only the nu ... Johnny Yau Purchase Code can’t de-register   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2026 at 12:46am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... drewnaumann Thin White Line Above Copyright   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2026 at 7:52am   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. emersonerlls1 Edit search   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2026 at 2:36am   9 Most recent comment from PenciDesign Supporter:Hi, The search form shown in your screenshot is part of the default header layout, while your site is using a custom header layout built with the Penci Header Builder. As a result, inline search is no ... emersonerlls1 Forms   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2026 at 12:40am   13 Most recent comment from PenciDesign Supporter:Hi, Please modify this CSS: .footer-subscribe .wpcf7 form .wpcf7-response-output { margin: 0; width: 100%; display: flex; padding: 10px 25px; color: inherit; } Regards,PenciDesign. AlbertCrane4 Feature Slider on Homepage not Clicking   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2026 at 12:37am   6 Most recent comment from PenciDesign Supporter:Hi, This CSS fix ensures that slides inside the flip-style slider (Swiper) remain clickable. By default, the flip effect can disable mouse interactions on slides, which may prevent users from clicking ... randy Question   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2026 at 3:59am   2 Most recent comment from PenciDesign Supporter:Hi, This CSS is not included in the original Soledad theme files. Please check it in Appearance → Customize → Custom CSS or within your child theme’s custom files. Regards,PenciDesign. Marcin Penci Recipe   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2026 at 1:34pm   2 Most recent comment from PenciDesign Supporter:Hi, Please delete this plugin and then reinstall it via Appearance → Install Plugins. Regards,PenciDesign. Cristian_Lovati Article sharing cover image   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2026 at 10:32am   2 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing  Regards,PenciDesign.