Public Tickets
daveyjones1776
Removing comment count
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn on the "Hide Comment Count" option.
Regards,PenciDesign.
Michel Borggreve
Remove sticky sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
7
Most recent comment from Michel Borggreve:That helped. Thank you.
BrounHope
Featured Category (Elementor) Widget ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
13
Most recent comment from BrounHope:Hi,Thank you, that looks good now.It looks like everything is displaying correctly.I am happy for this to be made live.I appreciate all your help resolving these isses.RegardsJohn
Krystian
AMP for Soledad + Elementor
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
6
Most recent comment from PenciDesign Supporter:Hi,
We'll update your site this week, as this change involves a lot of the Elementor code.
Regards,PenciDesign.
Mehdi
Question on WP Recipe maker
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
5
Most recent comment from PenciDesign Supporter:Hi,
You should contact the plugin author using this link: https://bootstrapped.ventures/support/
Regards,PenciDesign.
Masooma
Favicon Issue
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
6
Most recent comment from PenciDesign Supporter:Hi,
Please clear all the browser caches and check again.
Here is the screenshot of my browser: https://imgur.com/a/tBjbUgP
Regards,PenciDesign.
Yan Jun
Disable the Header Sign-Up Form Area
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Pleas send me your site URL. I'll check and then send you a quick guide.
Regards,PenciDesign.
DeeFisherGolden
Center-Align one WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
3
Most recent comment from DeeFisherGolden:Worked like a charm. Thank you so much!!Dee
fabio320
problemi con i font
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
I’ve fixed this issue by turning off the WPO Minify option.
If you want to speed up your site, please follow the detailed instructions in the document at this link: https://soledad.pencidesign.n ...
dikebillions
installing my site.
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've closed this ticket because it is a duplicate.
Regards,PenciDesign.
leolsgarrido
Remove name "Archive" in tab page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
The title on your site was managed by the Yoast SEO plugin, please follow the document at this link: https://yoast.com/help/yoast-seo-settings-format-archives/
Regards,PenciDesign.
leolsgarrido
Related posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → Related Posts: turn on the "Make Related Posts Display in a Grid Layout ( not Slider )" option.
You can also change the style at the Rela ...
IbrahimBabu
I need help.
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
13
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
goodcarts
My h2, h3. h4s are missing on AMP
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
9
Most recent comment from PenciDesign Supporter:Hi,
That's odd. We'll check it and update it shortly.
Regards,PenciDesign.
Worldonabudget
Favicon is not showing after updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
20
Most recent comment from Worldonabudget:That is really strange. The favicon is now working in Safari but not on our homepage.And it is still not working in Chrome on mobile devices for me. I have checked it again after clearing the cache an ...