Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

kanishkaceo table content   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Table of Contents → General → Enable Support in Post Types, and select the "Posts" option. You can also customize all the settings in this panel to fi ... md_emran23 Item Purchase CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   5 Most recent comment from md_emran23:thank you elakri_khalid Product PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   3 Most recent comment from elakri_khalid:Hello, It's done. Thank you.  Ammar Akbar Title Color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, The current version of Soledad doesn't support formatting part of the title in a different style directly. However, you can achieve this by adding the tag in the post title and then applying ... zeardblack How to fix it   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and all the post sections are displaying correctly. You might not have configured the Elementor query settings properly. Please edit the homepage using the Elementor P ... Tina Tolle Mobile Header & Sidebar Menu – Soledad Logo & Credit Can’t Be Removed / Header Text Won’t Align   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Dashboard → Header Builder → Edit with "Penci Header Builder", then modify the logo, menu, and all other header elements for desktop and mobile, as shown in the screenshot below. ... mohamedSEO Very slow loading   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a private reply.I’ll log in and help you check your site. Regards,PenciDesign. Tina Tolle Help Replacing “DIY&CRAFT” with My Own Site TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   3 Most recent comment from Tina Tolle:Thank you so much! I'm totally new at web building and trying to use all the resources I can and worked in circles to figure this out! Tina voua Alerts in the top row of the header   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, You can change the style, font size, and other settings in the Style tab. Currently, Soledad only supports the marquee style in this element, but we plan to add more options and layouts in future ... huashuqi query   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Could you please send me the link to the category you've selected? Regards,PenciDesign. Jon woocommerce   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, You can continue using this theme without any issues. We plan to include updates to this template in a future theme release. If you have any other questions or need assistance, feel free to reach ... Mike Zenczak How To Update Mobile Navigation Page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:  Hi, Please go to Dashboard → Header Builder → Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: On the Desktop, please ... Mike Zenczak Proper logo size, placement on magazine themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   7 Most recent comment from Mike Zenczak:Think we have it functioning properly on all formats, desktop, mobile, sidebar navigation, etc. Mashiur Rahman SIte redirecting issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   4 Most recent comment from PenciDesign Supporter:Hi, I’ve created a screen recording video in my browser for this case. Please check it here: https://streamable.com/03wmrl  Regards,PenciDesign. voua Server 500 error   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: https://elementor.com/help/500-error/ Regards,PenciDesign.