Public Tickets
davidw406
Google Analytics
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Regarding this case, please wait for our team to check and update the plugin soon.
Regards,PenciDesign.
davidw406
Adobe Flash Plugin 403 ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
10
Most recent comment from davidw406:It has passed the audit for this issue. Still not sure how, but it is corrected. Thank you.
Olaf
Custom FieldClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
5
Most recent comment from Olaf:Hello,PERFECT - Thank you :-)Regards, Olaf
Mr Hung
I want to redesign the product category page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
You can copy this file to the child theme:
wp-content/themes/soledad/woocommerce/archive-product.php
Regards,PenciDesign.
Bruce Breton
Homepage and Theme Slider Issue
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've checked your site, and the issue is related to the LiteSpeed Cache plugin settings.
If you want to optimize your site's loading time, please refer to this guide: Speed Optimization ...
tim-nieuwpoort
2-colums mobile
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
This could also be a cache issue. Please clear all site caches and your browser cache, then check again.
Regards,PenciDesign.
Nikki O\'Connor
theme customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
1
Most recent comment from Nikki O\'Connor:My client wants to 'merge' the look of a couple of your home pages. He wants to use the header and general look from 'Dark Mode', but wants the home page body section to be styled ...
megm
Home page editing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
The issue is related to the Gutenberg editor mode in WordPress.
Please note that in Gutenberg mode, some elements may not appear the same as they do on the front end because certain CSS files and ...
AlbertCrane4
H1 Heading Tag on Homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Homepage → General → Add More Tag for Homepage and make sure you have filled in the content for this option.
Regards,PenciDesign.
davidw406
Components not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
3
Most recent comment from davidw406:Thank you for your help. It has been resolved.
Lena
Licence
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi @Daniel,
Please create a new private ticket with your admin account, and I'll log in to help you check it.
Regards,PenciDesign.
Mr Hung
Tag a review
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of the Soledad theme does not support this feature, and there is no plugin available that meets your requirements at this time.
You may consider hiring a fre ...
Tomonori Hata
Homepage Featured Box Link not working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, simply paste the full URL of the page or post you want to display. For example:https://borderless-living.net/sample-page/
Regards,PenciDesign.
Mr Hung
Hide post details of a category
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, I recommend creating a custom category page using Elementor. Please follow the documentation at this link: https://soledad.pencidesign.net/soledad-document/#archive-method2
Regards,P ...
Tomonori Hata
ssue with Text Overlaying Images on Blog Posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please try changing the single post style by navigating to Appearance → Customize → Single Posts → General → Single Posts Template.
Regards,PenciDesign.