Public Tickets
Navapol Arnuparb
top posts is not shown on mobile
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) {
.penci-topbar-trending .swiper {
max-width: 200px;
...
riedwards25
Unable to load webpage on mobile deviceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
5
Most recent comment from riedwards25:Thank you.. closed
Navapol Arnuparb
How to take the page name out from heading
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the page editor screen → Page Options → General → Display Page Title? → Select the "No" option.
Regards,PenciDesign.
AllyBlue78
Duplicate H1 tag issue on some pages
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the URL that contains the issue. I’ve checked the related URL you provided and didn’t find any issues related to the H1 tag.
Regards,PenciDesign.
redbullnik07
Post Sources in Custom Post Template
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
The current version of Soledad only displays the post source on the standard templates. We'll add this element in a future theme update.
Regards,PenciDesign.
HOnza Koudelka
Auto-generated author links for guest authors
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
1/ The code we've added is recommended by the Co-Authors Plus plugin author and works properly for all post authors.
2/ The default WordPress author link also includes the same HTML markup, m ...
lygs1905
Read Also
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → Related Posts → turn off the "Enable Related Posts Popup" option.
Regards,PenciDesign.
HOnza Koudelka
Latest posts showing in 1 instead of 2 columns when not logged in
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
The Critical CSS Cache is part of the Soledad theme and the Penci Shortcode & Performance plugin. It only appears when the Critical CSS option is enabled.
We'll consider adding an auto-clear ...
blackMOREOps
0.5s load time on Pagespeed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 6:44pm
2
Most recent comment from PenciDesign Supporter:Hi,
Thank you for sharing this with us.
Regards,PenciDesign.
Roxana Cuello
Featured Video Not Displaying in Loops on Homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 6:36pm
4
Most recent comment from PenciDesign Supporter:Hi,
I've configured your site. You should change the post format as shown in the screenshot below.
Regards,PenciDesign.
Mohammad
discover settings of the websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 4:19pm
5
Most recent comment from Mohammad:thank you
goodbye
tim-nieuwpoort
Paginating comment section
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 4:13pm
8
Most recent comment from PenciDesign Supporter:Hi,
You can modify this option field:
Regards,PenciDesign.
commerciale80
PageSpeed LCP HUGE error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 11:35am
10
Most recent comment from PenciDesign Supporter:Hi,
Please ask him to temporarily disable all site caching, then reply to this ticket.
Regards,PenciDesign.
lygs1905
anasayfadan sidebar kaldırma
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 11:30am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Widgets, expand the "Main Sidebar" widget area, and remove the widgets you see on that page.
Regards,PenciDesign.
berkandeliaga
Logo ChangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2025 at 7:39pm
3
Most recent comment from berkandeliaga:Thank you I fixed it.