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Public Tickets

sgilfus FrontEnd Design Layout Fix   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2025 at 11:45am   6 Most recent comment from PenciDesign Supporter:Hi, It still doesn't work. Regards,PenciDesign. guilhermeeddias Change captions color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 2:08pm   2 Most recent comment from PenciDesign Supporter:Hi, Could you please provide the URL where this issue is occurring? This will help us investigate and assist you more effectively. Regards,PenciDesign. Mr Hung Hook Help   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 6:45am   8 Most recent comment from PenciDesign Supporter:Hi, Why do you need to add PHP code when we’ve already provided an option to remove it? This option will remove all the swatches you want on the product archive page. Please go to Appearance → Cus ... cliffc2 Redirect   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 5:06am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Topbar → General Settings → Redirect to a custom URL after logging in: enter the URL in this option field. Regards,PenciDesign. voyagenic Demo data installation   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 12:30am   2 Most recent comment from PenciDesign Supporter:Hi, Please follow these steps: Go to dashboard → Soledad → Connect Instagram: connect to your Instagram account on this page, Navigate to Appearance → Widgets: add the ".Soledad Instagram Feed" ... aifstan Filtration of materials   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2025 at 11:46am   8 Most recent comment from PenciDesign Supporter:Hi, We’ll research and consider adding this in the future. Regards,PenciDesign.  satyanandi191 how to balance read more button in post page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2025 at 8:05am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width:1170px) { body.page-id-2020 .pcsl-inner .pcsl-content .pcsl-title { ... cricketbeingmedia Featured Image is Randomly Added to Pages in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2025 at 6:38am   3 Most recent comment from cricketbeingmedia:Thanks, It worked Mr Hung Penci Product Filter Help   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 1:42pm   4 Most recent comment from PenciDesign Supporter:Hi, Please watch this video tutorial: https://youtu.be/5eu8HBA6LlQ?t=1143 Regards,PenciDesign. satyanandi191 how to balance read more button in post page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 1:39pm   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the page URL where you inserted this element. I'll check it and provide you with a custom CSS code. Regards,PenciDesign. satyanandi191 how to balance read more button in post page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 8:14am   2 Most recent comment from PenciDesign Supporter:Hi, Could you please provide the URL where this issue is occurring? This will help us investigate and assist you more effectively. Regards,PenciDesign. woowvideos Penci Featured Cat   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 12:15am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support modifying the post title HTML markup. We will add this option in a future theme update. Regards,PenciDesign. CisCo Lightbox Not Working in Soledad Theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2025 at 10:45am   4 Most recent comment from PenciDesign Supporter:Hi, The image in the Elementor lightbox is not working due to a conflict between Elementor’s Swiper library and the Soledad theme.   For now, to enable the lightbox, please disable the lightbox opt ... davidw406 Google Analytics   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2025 at 3:59pm   2 Most recent comment from PenciDesign Supporter:Hi, Regarding this case, please wait for our team to check and update the plugin soon. Regards,PenciDesign. davidw406 Adobe Flash Plugin 403 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2025 at 4:41pm   10 Most recent comment from davidw406:It has passed the audit for this issue.  Still not sure how, but it is corrected.  Thank you.