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Public Tickets

Jonathan Donation "Virtual Coffee" buttons aren't working   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2025 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi, The issue may be that the author of the post hasn’t entered a valid PayPal email address. Please check to ensure the email is correct and able to receive payments through PayPal, then try again. ... toddhumber Author box issues   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 4:42pm   2 Most recent comment from PenciDesign Supporter:Hi, One of the author boxes on your site is managed and displayed by the All In One SEO plugin. You can modify it by following the documentation at this link: https://aioseo.com/docs/displaying-detail ... adverttree content overlap in single post   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 1:26pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option, clear all the site cache and then check again. Regards,PenciDesign. adverttree server resources   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 9:28am   2 Most recent comment from PenciDesign Supporter:Hi, I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caus ... adverttree Warning: Message   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2025 at 6:52am   25 Most recent comment from PenciDesign Supporter:Hi, This issue is related to your hosting/server configuration when extracting the ZIP file. Please set the zlib.output_compression directive to Off, then check again. If you're unsure how to do ... megm conflict with Woocommerce   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2025 at 1:25am   4 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. CiscoFradev Translation Notice in Soledad Theme with WordPress 6.8Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2025 at 10:32am   10 Most recent comment from adverttree:where i send WordPress admin account details leel wasantha pop-up messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 4:08pm   5 Most recent comment from leel wasantha:Thank you CreekWalker7291 Font Size   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 4:00pm   5 Most recent comment from PenciDesign Supporter:Hi, I've edited your site by removing some unnecessary CSS code under Appearance → Customize → Custom CSS. Please clear all your browser caches and check again. Regards,PenciDesign. leel wasantha footer   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2025 at 8:39am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Footer → General → turn on the "Enable Footer Menu" option. Regards,PenciDesign. pedewu1 Clickability number in the footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 9:55am   7 Most recent comment from pedewu1:Now it works, thank you! pedewu1 Grey stripes in heroClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 9:49am   6 Most recent comment from pedewu1:You are right. It's one, thx! theweeklychew typography   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2025 at 12:27am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .wp-caption p.wp-caption-text { text-align: left; } Regards,PenciDesign. theweeklychew Remove category title on category page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2025 at 4:35am   7 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.page .penci-page-header h1 { display: none; } Regards,PenciDesign. Margo Resund or change the license   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2025 at 2:48am   4 Most recent comment from PenciDesign Supporter:Hi, Yes, you can use the Soledad theme without any plugins. However, if you'd like to enhance your site with additional features, you can find all the recommended and optional plugins under Appea ...