Public Tickets
Jonathan
Donation "Virtual Coffee" buttons aren't working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 1:39am
2
Most recent comment from PenciDesign Supporter:Hi,
The issue may be that the author of the post hasn’t entered a valid PayPal email address. Please check to ensure the email is correct and able to receive payments through PayPal, then try again. ...
toddhumber
Author box issues
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 4:42pm
2
Most recent comment from PenciDesign Supporter:Hi,
One of the author boxes on your site is managed and displayed by the All In One SEO plugin.
You can modify it by following the documentation at this link: https://aioseo.com/docs/displaying-detail ...
adverttree
content overlap in single post
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 1:26pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option, clear all the site cache and then check again.
Regards,PenciDesign.
adverttree
server resources
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 9:28am
2
Most recent comment from PenciDesign Supporter:Hi,
I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caus ...
adverttree
Warning: Message
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 6:52am
25
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your hosting/server configuration when extracting the ZIP file.
Please set the zlib.output_compression directive to Off, then check again. If you're unsure how to do ...
megm
conflict with Woocommerce
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2025 at 1:25am
4
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
CiscoFradev
Translation Notice in Soledad Theme with WordPress 6.8Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 17, 2025 at 10:32am
10
Most recent comment from adverttree:where i send WordPress admin account details
leel wasantha
pop-up messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2025 at 4:08pm
5
Most recent comment from leel wasantha:Thank you
CreekWalker7291
Font Size
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2025 at 4:00pm
5
Most recent comment from PenciDesign Supporter:Hi,
I've edited your site by removing some unnecessary CSS code under Appearance → Customize → Custom CSS.
Please clear all your browser caches and check again.
Regards,PenciDesign.
leel wasantha
footer
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2025 at 8:39am
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Footer → General → turn on the "Enable Footer Menu" option.
Regards,PenciDesign.
pedewu1
Clickability number in the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2025 at 9:55am
7
Most recent comment from pedewu1:Now it works, thank you!
pedewu1
Grey stripes in heroClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2025 at 9:49am
6
Most recent comment from pedewu1:You are right. It's one, thx!
theweeklychew
typography
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2025 at 12:27am
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.wp-caption p.wp-caption-text {
text-align: left;
}
Regards,PenciDesign.
theweeklychew
Remove category title on category page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 14, 2025 at 4:35am
7
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body.page .penci-page-header h1 {
display: none;
}
Regards,PenciDesign.
Margo
Resund or change the license
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 14, 2025 at 2:48am
4
Most recent comment from PenciDesign Supporter:Hi,
Yes, you can use the Soledad theme without any plugins. However, if you'd like to enhance your site with additional features, you can find all the recommended and optional plugins under Appea ...