Public Tickets
Joanin
HN
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2026 at 10:04am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of the Soledad theme does not support this customization option.
Regards,PenciDesign.
Joanin
Language-Specific Ad CustomizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2026 at 1:44am
3
Most recent comment from Joanin:Alright, thank you for this information sir and your kindness
weslei
Soledad problem
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2026 at 1:19am
4
Most recent comment from PenciDesign Supporter:Hi,
Could you please send me the URL that contains this issue? I’ve checked your site, and the post categories are displaying correctly on most pages.
Regards,PenciDesign.
Olivier
I need a refund, i got this yesterday
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2026 at 1:15am
4
Most recent comment from PenciDesign Supporter:Hi,
Regarding this case, please send a message to my leader by filling out the contact form at this link: https://themeforest.net/user/pencidesign#contact.
Regards,PenciDesign.
emersonerlls1
Problems creating postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 2, 2026 at 10:47pm
4
Most recent comment from emersonerlls1:Sorry, I made a mistake. I believe the post ended up like this because when I created the text using WPBakery, I chose the option "Blank Page Layout by WPBakery". When I choose the option "Default Wor ...
Joanin
Accidentally Reset allClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 2, 2026 at 1:27pm
5
Most recent comment from Joanin:Alright, I understand, thank you
chavesdigital
change domain
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 2, 2026 at 1:53am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Jacqueline Lawson
Missing Header Logo
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 31, 2026 at 1:54am
10
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Vertical Navigation & Hamburger Menu → General → Completely Delete The Header When Enable Vertical Navigation: this option is enable so the header log ...
emersonerlls1
Child themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2026 at 4:56pm
3
Most recent comment from emersonerlls1:Thanks
emersonerlls1
Problem with WordPressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2026 at 4:56pm
3
Most recent comment from emersonerlls1:Thanks
emersonerlls1
Edit homeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2026 at 4:55pm
3
Most recent comment from emersonerlls1:Thanks
JOSE L VASQUEZ
Clickable category link
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2026 at 9:12pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please modify the CSS code:
.cat a {
pointer-events: none;
}
Regards,PenciDesign.
JOSE L VASQUEZ
Disable footer
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2026 at 1:35am
2
Most recent comment from PenciDesign Supporter:Hi,
You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/
add_filter( 'get_template_part', func ...
Joanin
CSS Mailchimp Sign up Form
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2026 at 4:24pm
6
Most recent comment from PenciDesign Supporter:Hi,
Please add more CSS code:
mc4wp-form input[type="submit"],
#sidebar button,
#sidebar input[type="submit"] {
background: var(--pcaccent-cl);
}
Regards,PenciDesign.
Joanin
Email featureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2026 at 11:24am
3
Most recent comment from Joanin:Thank you very much