Public Tickets
Patrice Greanville
Featured slider READ MORE button on homepage does not work.
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2025 at 5:05pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.swiper-flip .swiper-slide {
pointer-events: initial !important;
}
Regards,PenciDesign.
Patrice Greanville
Right margin in single post eats part of the textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2025 at 3:51pm
3
Most recent comment from Patrice Greanville:Thank you again for your kind attention to this request and professionalism.
firosyd
Display VideoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2025 at 5:45pm
14
Most recent comment from firosyd:Hi there,I deactived the cache in my browser via DevTools in Chrome and I verified the post page video and it's ok.Thank you for all.Best regards
pedewu1
Footer SoMe icons
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2025 at 9:00am
27
Most recent comment from pedewu1:I did not install any plug-ins.You see, I can edit the home page, but the others can't.How to solve this?
Mariah Wallace
Soledad License
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2025 at 12:58am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
monlabs
feature post
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2025 at 9:12am
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, please keep all the order settings as they are. Then, install the Simple Custom Post Order plugin and follow the documentation at this link: https://wordpress.org/plugins/simple-cus ...
LillaGreen
Canonical indexing issues
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 10:20am
5
Most recent comment from PenciDesign Supporter:Hi,
Here is the other solution.
You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/
function fix_produc ...
macproxy
Theme update
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 8:14am
2
Most recent comment from PenciDesign Supporter:Hi,
The child theme doesn’t update automatically with the main theme. If you haven’t modified template files, no action is needed.
Regards,PenciDesign.
satyanandi191
why submenu open late
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 1:27am
2
Most recent comment from PenciDesign Supporter:Hi,
The issue occurs because you've set the mega menu block content to load via AJAX. This means the browser fetches the menu content from the backend before displaying it, which may cause a dela ...
satyanandi191
how to attach newsletter in this theme?
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2025 at 1:24am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow these steps:
Install the MC4WP plugin and configure it with your Mailchimp account.
Go to Appearance → Widgets, then drag and drop the Mailchimp widget into the Footer Signup wi ...
Sabualu
embed twitter issue
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2025 at 12:09pm
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
LillaGreen
: Help with Custom Elementor Button to Load Updated Image ALT TextClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 11:58pm
3
Most recent comment from LillaGreen:Thank you. I have managed to write a snipped code that overrides all the alt for all images on the website at once.
Hengstigal
PerformanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 7:14pm
9
Most recent comment from Hengstigal:i've fixed it: using your Penci Perfomance Plugin, WPRocket as Cache and adjusting my front page. i get 95 on mobile now :)
michaellafrasse
feature image appeard blurry
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 4:35pm
4
Most recent comment from PenciDesign Supporter:Hi,
Have you installed any image optimization plugin? When you upload a featured image, WordPress automatically resizes it to different sizes, including a smaller version for single posts. This might ...
pedewu1
lazy loading - customizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2025 at 3:30pm
3
Most recent comment from pedewu1:OK, thx, closed