Public Tickets
renatols
Speed OptimizationfaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
6
Most recent comment from renatols:Thanks.
Jon Miksis
Stretched vertical images on mobile
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please modify the CSS code:
.post-entry img {
max-width: 100%;
height: auto !important;
}
Regards,PenciDesign.
sportsnsider
Login/Social
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Navigate to Appearance → Customize → Topbar → General Settings, and under Display Login/Register?, select the position where you want the option to appear.
2/ The Soledad theme already i ...
autodesign
Geeting this error Hosting Server Read Timeout HTTP 502 — Unable to Connect to the Origin Server
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2025 at 12:19pm
2
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your hosting configurations.
Please follow the detailed instructions in the document at this link: https://www.godaddy.com/en-uk/help/502-504-or-redirect-error-when-i-open ...
renatols
Menu stop open and showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2025 at 5:38am
3
Most recent comment from renatols:I see. Thanks.
beachturk
social media icon and name
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2024 at 5:42pm
2
Most recent comment from PenciDesign Supporter:Hi,
Yes, we’ll include this in a future theme update.
Regards,PenciDesign.
Patricia Jones
mobile menu etxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2024 at 1:13pm
3
Most recent comment from Patricia Jones:As always - awesome service - thank you and happy new year!
Jean-charles Hapax
theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 25, 2024 at 3:07pm
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Go to Dashboard → Header Builder, click Edit with the Penci Header Builder for the current header, select the Sticky Header, and remove all elements in this area.
2/ Navigate to Appearance ...
elakri_khalid
Hamberger menu Copyright
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 25, 2024 at 3:02pm
10
Most recent comment from elakri_khalid:Done. Thank you.
nayitas
Logo looks too small
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 25, 2024 at 2:58pm
4
Most recent comment from PenciDesign Supporter:Hi,
If you’re unsure about the coming soon mode, please send me the WordPress admin account details. I’ll log in and help you check it.
Regards,PenciDesign.
satyanandi191
logo looks small when i use it in header section
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 25, 2024 at 10:22am
2
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site and logo image. The issue is that your logo image contains a lot of white space around the main logo text, which is why the white space appears on your site.
Please remove ...
sgilfus
Page side to side sizingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
4
Most recent comment from sgilfus:we ended up having to reset, customize and then redo the settings - that seemed to solve the issues. Please close this ticket.
josepujeh611
Not able to customise the theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 24, 2024 at 12:20pm
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
shohlive
is not saved
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 24, 2024 at 9:07am
4
Most recent comment from PenciDesign Supporter:Hi,
Please update the file content:
Regards,PenciDesign.
fbmuse1
Задний фон и цитатаClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2024 at 6:00pm
8
Most recent comment from fbmuse1:Thank you!