Public Tickets
roubalita
Footer in English & claiming my site on PinterestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2025 at 9:20am
3
Most recent comment from roubalita:Oh, it was that easy! Thank you!
truepotentialgroup
REQUEST - Bulk Assign PayWall PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 11:15am
5
Most recent comment from truepotentialgroup:I just discovered that I can enable it by default for all posts - and then go to post categories and disable it for categories such as 'news, updates' etc. 😊
tim-nieuwpoort
Text above featured boxes
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 10:50am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.home-featured-boxes ul.homepage-featured-boxes:before {
content: 'This is a heading text'; ...
Jonathan
Donation "Virtual Coffee" buttons aren't working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2025 at 1:39am
2
Most recent comment from PenciDesign Supporter:Hi,
The issue may be that the author of the post hasn’t entered a valid PayPal email address. Please check to ensure the email is correct and able to receive payments through PayPal, then try again. ...
toddhumber
Author box issues
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 4:42pm
2
Most recent comment from PenciDesign Supporter:Hi,
One of the author boxes on your site is managed and displayed by the All In One SEO plugin.
You can modify it by following the documentation at this link: https://aioseo.com/docs/displaying-detail ...
adverttree
content overlap in single post
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 1:26pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option, clear all the site cache and then check again.
Regards,PenciDesign.
adverttree
server resources
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 9:28am
2
Most recent comment from PenciDesign Supporter:Hi,
I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caus ...
adverttree
Warning: Message
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2025 at 6:52am
25
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your hosting/server configuration when extracting the ZIP file.
Please set the zlib.output_compression directive to Off, then check again. If you're unsure how to do ...
megm
conflict with Woocommerce
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2025 at 1:25am
4
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
CiscoFradev
Translation Notice in Soledad Theme with WordPress 6.8Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 17, 2025 at 10:32am
10
Most recent comment from adverttree:where i send WordPress admin account details
leel wasantha
pop-up messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2025 at 4:08pm
5
Most recent comment from leel wasantha:Thank you
CreekWalker7291
Font Size
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2025 at 4:00pm
5
Most recent comment from PenciDesign Supporter:Hi,
I've edited your site by removing some unnecessary CSS code under Appearance → Customize → Custom CSS.
Please clear all your browser caches and check again.
Regards,PenciDesign.
leel wasantha
footer
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2025 at 8:39am
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Footer → General → turn on the "Enable Footer Menu" option.
Regards,PenciDesign.
pedewu1
Clickability number in the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2025 at 9:55am
7
Most recent comment from pedewu1:Now it works, thank you!
pedewu1
Grey stripes in heroClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2025 at 9:49am
6
Most recent comment from pedewu1:You are right. It's one, thx!