Public Tickets
falahaticyrus
Website Speed Issue
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
10
Most recent comment from PenciDesign Supporter:Hi,
You can remove the WP-Rocket plugin now.
W3 Total Cache offers more caching options and methods compared to WP-Rocket.
No, the free version of W3 Total Cache already includes all the nece ...
paulo
Newest/oldestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
3
Most recent comment from paulo:Thank you very much for your patience.Paulo
metadados
Videos Style
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
The "Video" post format only supports a "Video URL," as shown in the screenshot you provided. It does not support uploading media files directly into the custom field.
To use a video, upload the m ...
paulo
UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
3
Most recent comment from paulo:Thank You; thats ok now.Paulo
tim-nieuwpoort
Adjust number of shown posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Settings → Reading → Blog pages show at most: change the number of posts at this option field.
Regards,PenciDesign.
Margo
Vafpress Post Formats UI
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
You can install this plugin by going to dashboard → Appearance → Install Plugins.
Regards,PenciDesign.
Alessandro
Single Post Article
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General → Single Posts Template: select "Style 1" option.
Regards,PenciDesign.
michaellafrasse
Header with full height background imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
11
Most recent comment from michaellafrasse:All goods ;)Thanks
sanjay154
speed optimization
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
I’ve configured the page speed optimization options for your site.
Please clear all your browser caches and check again.
Regards,PenciDesign.
vehuel
Ai ToolsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
3
Most recent comment from vehuel:Hi,it is the AI Assitant Plugin, yesterday i disabled it......,Thanks
metadados
Paywall
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
6
Most recent comment from PenciDesign Supporter:Hi,
I’ve just re-updated your site.
Please clear your browser cache and check again.
Regards,PenciDesign.
unpardenomadas Puig
mobile menu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
11
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 960px) {
#navigation .button-menu-mobile {
display: none;
}
...
Ranjeet Singh
Penci Template Not working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
10
Most recent comment from PenciDesign Supporter:Hi @Edivaldo,
Please create a new private ticket with your site login information or send the request to [email protected]
Regards,PenciDesign.
andrek33
SEO Problems
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
22
Most recent comment from PenciDesign Supporter:Hi,
Please send me a screenshot of the issue you reported.
Regards,PenciDesign.
tim-nieuwpoort
All new posts button
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
In this case, I recommend using the Load More button. It doesn’t have any negative impact on SEO.
Regards,PenciDesign.