Public Tickets
Lalithastore
AMP
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2026 at 7:04am
2
Most recent comment from PenciDesign Supporter:Hi,
If you would like to remove the AMP version, simply deactivate the Penci Soledad AMP plugin by going to Dashboard → Plugins → Installed Plugins.
Regards,PenciDesign.
Grimnik
Category - 2 grid - how...
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2026 at 1:06am
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, please create the page using the Elementor Page Builder. You can follow the video documentation at the link below for guidance on how to do this.
https://soledad.pencidesign.net/sole ...
infosjirc
Blank White Page on websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2026 at 10:44pm
8
Most recent comment from infosjirc:Okay, thanks for your feedback!
Joanin
Sidebar menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 9, 2026 at 8:07am
7
Most recent comment from Joanin:Hi,That's perfect, thank you very much!
Joanin
Add a colored border to only one side of the headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2026 at 4:04pm
5
Most recent comment from Joanin:Hi,Thank you very much sir.
Jacqueline Lawson
Video Blackout on Mobile DeviceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2026 at 3:44pm
7
Most recent comment from Jacqueline Lawson:Way cool! Thanks.
Lalithastore
Currency not showing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2026 at 6:08pm
13
Most recent comment from PenciDesign Supporter:Hi,
The issue is that some asset URLs on your site are not being served over HTTPS, which causes them not to load correctly in external app browsers. Please install the SSL Insecure Content Fixer plug ...
Šárka
Non-existent content of the section
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2026 at 3:29pm
2
Most recent comment from PenciDesign Supporter:Hi,
Based on the screenshot you shared, the issue is that the query settings are configured incorrectly. In this case, please edit the page with Elementor, then edit the Posts element and review the Q ...
opt5
penci video playlistClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2026 at 7:55pm
9
Most recent comment from opt5:thanks so much !
opt5
update pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2026 at 2:37am
3
Most recent comment from opt5:Thanks that worked
Vargis Khan
Page Customization
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2026 at 1:49am
11
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn off the "Display Published Date & Modified Date" option.
Regards,PenciDesign.
Johnny Yau
Can't install the Template
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2026 at 1:45am
2
Most recent comment from PenciDesign Supporter:Hi,
For copyright purposes, all demo images will be replaced with placeholder images. Please edit each post and upload your own images.
Regards,PenciDesign.
krisspao
Mansory Gallery
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 4, 2026 at 2:29am
11
Most recent comment from PenciDesign Supporter:Hi,
There is no option or workaround to avoid this. If you want to format the text, please try using the Text Editor element in Elementor.
Regards,PenciDesign.
jnzingamasidi
Installation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 3, 2026 at 1:01am
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me your site URL.
Regards,PenciDesign.
krisspao
SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 2, 2026 at 12:21pm
3
Most recent comment from krisspao:Perfect buddy, thanks. I had the creative effect on. I just hit slide and it works like a charm.