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Public Tickets

AndreasWinkler Footer menu not shown at all pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2025 at 7:39pm   7 Most recent comment from AndreasWinkler:Thanks a lot. It works :-) Mike Zenczak Soledad - Best Pic Size For Blog Posts   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2025 at 4:17pm   4 Most recent comment from PenciDesign Supporter:Hi, The Soledad theme uses lazy loading for all images, which means images only load when the user scrolls to them. So there's no need to worry about page loading time. Regards,PenciDesign. lygs1905 License Error   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2025 at 4:16pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Laetitia Issue with the licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2025 at 10:24am   3 Most recent comment from Laetitia:Hello, Thanks a lot, I was able to activate it. Have a great day  huashuqi subscribe   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2025 at 8:10am   2 Most recent comment from PenciDesign Supporter:Hi, Your header was built with the Penci Header Builder. Please go to Dashboard → Header Builder, click "Edit with Penci Header Builder", and then modify/remove this button or content on that page. ... daydreamerrc Mobile / Hamburger Menu LengthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2025 at 2:05am   7 Most recent comment from daydreamerrc:You nailed it. My safari zoom was at 125%Thank you! jane364 Carousel   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2025 at 2:00am   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. AndreasWinkler Blog EN shows German postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2025 at 6:35pm   3 Most recent comment from AndreasWinkler:Hi,this is not the issue. All my posts are assigned to the right language, and some days before everything worked well until we changed the view of posts into grid view. But it is solved anyway: I j ... Nadja Featured Articles (not slider)   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2025 at 4:35pm   2 Most recent comment from PenciDesign Supporter:Hi, If you want to change the post items in the featured slider, go to Appearance → Customize → Homepage → Featured Slider → General, then select the categories you want to display under "Filt ... AndreasWinkler Preview pictures are too big in some categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2025 at 11:34am   9 Most recent comment from AndreasWinkler:Great, thanks :-) meenamac publish date formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2025 at 7:21pm   3 Most recent comment from meenamac:thank you for help meenamac publish date on latest post on sidebar widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2025 at 7:21pm   3 Most recent comment from meenamac:thank you for help mitfol Translating button and link in penci Header Builder pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2025 at 4:12pm   23 Most recent comment from mitfol:Hi,Thank you for your support. Everything is fine now.Regards. escaperies Adding tracing codes   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2025 at 2:21pm   4 Most recent comment from PenciDesign Supporter:Hi, Yes, it applies to the entire site. Regards,PenciDesign. AndreasWinkler Text previews are not considered any moreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2025 at 11:44am   7 Most recent comment from AndreasWinkler:It works, thanks a lot, your tip was the solution.