Public Tickets
amineben3152
help
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2026 at 2:45pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Dashboard → Header Builder → Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below:
On the Desktop, please go to ...
caryn_lawrence
Sign Up Form on the footer
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2026 at 1:27am
2
Most recent comment from PenciDesign Supporter:Hi,
This form was created using Mailchimp via the MC4WP plugin. Simply install the MC4WP plugin, then go to Appearance → Widgets and add the MC4WP form to the Footer Subscribe widget area.
Regards,P ...
Colleen Shaughnessy Larsson
Category pages
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2026 at 1:55am
2
Most recent comment from PenciDesign Supporter:Hi,
Do you mean the post mega menu content? If so, the total number of posts depends on the layout and the number of rows selected in the mega menu settings. This number cannot be changed; only the nu ...
Johnny Yau
Purchase Code can’t de-register
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2026 at 12:46am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
drewnaumann
Thin White Line Above Copyright
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2026 at 7:52am
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
emersonerlls1
Edit search
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 17, 2026 at 2:36am
9
Most recent comment from PenciDesign Supporter:Hi,
The search form shown in your screenshot is part of the default header layout, while your site is using a custom header layout built with the Penci Header Builder. As a result, inline search is no ...
emersonerlls1
Forms
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 17, 2026 at 12:40am
13
Most recent comment from PenciDesign Supporter:Hi,
Please modify this CSS:
.footer-subscribe .wpcf7 form .wpcf7-response-output {
margin: 0;
width: 100%;
display: flex;
padding: 10px 25px;
color: inherit;
}
Regards,PenciDesign.
AlbertCrane4
Feature Slider on Homepage not Clicking
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 17, 2026 at 12:37am
6
Most recent comment from PenciDesign Supporter:Hi,
This CSS fix ensures that slides inside the flip-style slider (Swiper) remain clickable.
By default, the flip effect can disable mouse interactions on slides, which may prevent users from clicking ...
randy
Question
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 14, 2026 at 3:59am
2
Most recent comment from PenciDesign Supporter:Hi,
This CSS is not included in the original Soledad theme files. Please check it in Appearance → Customize → Custom CSS or within your child theme’s custom files.
Regards,PenciDesign.
Marcin
Penci Recipe
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2026 at 1:34pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please delete this plugin and then reinstall it via Appearance → Install Plugins.
Regards,PenciDesign.
Cristian_Lovati
Article sharing cover image
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2026 at 10:32am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing
Regards,PenciDesign.
DFK_93
custom query
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2026 at 1:47am
2
Most recent comment from PenciDesign Supporter:Hi,
If you would like to use the featured slider with a custom query, I recommend building the page with the Elementor page builder. Insert the Penci Featured Slider and modify the query as needed. Yo ...
Neslihan Kilicaslan
Licence reset for domain change
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2026 at 1:44am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
DFK_93
Template Customization Outside of CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2026 at 6:44pm
3
Most recent comment from DFK_93: Thanks
adaparisi
Serious issues with last Penci recipe plugin upadteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2026 at 3:23pm
6
Most recent comment from adaparisi:I checked,, it's ok. Thank you so so much