Public Tickets
Joanin
Live article
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 8:23am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#live-blog
Regards,PenciDesign.
Vargis Khan
Category Page appears Broken
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2026 at 12:56am
4
Most recent comment from PenciDesign Supporter:Hi,
Please follow the guide I sent. The title column is too small because too many columns are displayed in the category view. Simply uncheck any unnecessary columns, and the title column will display ...
hristov75
Hello
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 16, 2026 at 12:46am
2
Most recent comment from PenciDesign Supporter:Hi,
You can check this by going to Dashboard → Penci Pay Writer → Stats.
Users can also view it by editing each post from the front end.
Regards,PenciDesign.
Joanin
Embed facebook post not responsiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2026 at 1:04pm
3
Most recent comment from Joanin:Hi thank you very much for your answer.This css code doesn't to work unfortunately
Roberto Boletti
penci blokClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2026 at 10:08am
5
Most recent comment from Roberto Boletti:Perfect!! Thanks a lot!!
emersonerlls1
Logo does not editClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2026 at 9:13pm
7
Most recent comment from emersonerlls1:Thank you very much
emersonerlls1
Change fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2026 at 12:51am
5
Most recent comment from emersonerlls1:Thanks, that wasn't exactly what I needed, but I managed to solve it in the page options, where there's a choice to not show the page title.
Lalithastore
AMP
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2026 at 7:04am
2
Most recent comment from PenciDesign Supporter:Hi,
If you would like to remove the AMP version, simply deactivate the Penci Soledad AMP plugin by going to Dashboard → Plugins → Installed Plugins.
Regards,PenciDesign.
Grimnik
Category - 2 grid - how...
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2026 at 1:06am
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, please create the page using the Elementor Page Builder. You can follow the video documentation at the link below for guidance on how to do this.
https://soledad.pencidesign.net/sole ...
infosjirc
Blank White Page on websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2026 at 10:44pm
8
Most recent comment from infosjirc:Okay, thanks for your feedback!
Joanin
Sidebar menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 9, 2026 at 8:07am
7
Most recent comment from Joanin:Hi,That's perfect, thank you very much!
Joanin
Add a colored border to only one side of the headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2026 at 4:04pm
5
Most recent comment from Joanin:Hi,Thank you very much sir.
Jacqueline Lawson
Video Blackout on Mobile DeviceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2026 at 3:44pm
7
Most recent comment from Jacqueline Lawson:Way cool! Thanks.
Lalithastore
Currency not showing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2026 at 6:08pm
13
Most recent comment from PenciDesign Supporter:Hi,
The issue is that some asset URLs on your site are not being served over HTTPS, which causes them not to load correctly in external app browsers. Please install the SSL Insecure Content Fixer plug ...
Šárka
Non-existent content of the section
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2026 at 3:29pm
2
Most recent comment from PenciDesign Supporter:Hi,
Based on the screenshot you shared, the issue is that the query settings are configured incorrectly. In this case, please edit the page with Elementor, then edit the Posts element and review the Q ...