Public Tickets
Jahangir
migration Pennews to Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2025 at 2:35am
4
Most recent comment from PenciDesign Supporter:Hi,
You need to deactivate all the plugins that come with the PenNews theme and then check again.
Regards,PenciDesign.
Phil S.
Errors in ads/header question
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2025 at 7:24pm
18
Most recent comment from Phil S.:ok. the problem has been fixed, customizer and widgets workign good. I disabled all widgets using the widget-disable plugin in order to get the tag issue under control. You can turn any necessary widg ...
maximilianruschepaul
render-blocking requests
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2025 at 1:50am
11
Most recent comment from PenciDesign Supporter:Hi,
Yes, I’ve configured everything related to images and JavaScript to be delayed. This is a key factor in helping your site load faster and achieve a higher score on Google Core Web Vitals.
Regard ...
crosseduardo123
Active Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2025 at 9:34am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Maciek
tabbed mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2025 at 8:09pm
3
Most recent comment from Maciek:I found it already in your help movie. Problem was because I looked at youtube movie with mega menu and it was different that your help movie, although it was similar time long. At this moment I alr ...
dancarls
editor
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2025 at 3:38pm
2
Most recent comment from PenciDesign Supporter:Hi,
We’ve already prepared a detailed document about the theme update. Please take a moment to read it at this link:
How to Update A Premium WordPress Theme to the Latest Version?
Regarding the En ...
arabvoicebe
Mobile Menu Not Showing Correctly on Soledad Theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2025 at 12:25pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the mobile menu like the screenshot below:
Regards,PenciDesig ...
mentaliser
Change domain name
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2025 at 3:53pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Cristian_Lovati
Portfolio/project function
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2025 at 2:04pm
2
Most recent comment from PenciDesign Supporter:Hi,
The portfolio is managed through the Penci Portfolio plugin, which you can install via Appearance → Install Plugins.
Please follow the detailed instructions in the documentation at this link: ht ...
clarastravelroute
Re-displaying an old blog post on the homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2025 at 1:00pm
2
Most recent comment from PenciDesign Supporter:Hi,
If you want to display an old blog post again on the homepage, please consider installing and using the Republish Old Posts plugin, and follow the documentation provided at this link: https://vi.w ...
rombeer
Quote in title image
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2025 at 1:57am
2
Most recent comment from PenciDesign Supporter:Hi,
This content is managed by the Vafpress Post Format Data plugin. Please follow the detailed instructions in the documentation at this link: https://soledad.pencidesign.net/soledad-document/#post-f ...
blazin1
mobile display spacing messed upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 4, 2025 at 9:13pm
3
Most recent comment from blazin1:That was the problem. Thank you!
pedewu1
Button "Pokaz więcej"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2025 at 9:20pm
5
Most recent comment from pedewu1:Thanks! It works.
rombeer
Newsletter Box
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2025 at 4:57pm
6
Most recent comment from PenciDesign Supporter:Hi,
1/ Please go to Appearance → Customize → Footer → Footer SignUp Form and enable the option “Display Name Field on Footer SignUp Form.”
2/ The current homepage was built with the Customiz ...
clarastravelroute
About the theme of soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2025 at 1:55pm
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Please go to Appearance → Customize → General → General Settings → Upload Favicon: upload the favicon at this option field,
2/ The homepage will display the latest posts from your site. ...