Public Tickets
Avniloff
main page cards
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
In Elementor Page Builder, you can adjust the number of posts by editing the Query Settings, as shown in this screenshot: https://imgur.com/a/URA2Qz4
Regards,PenciDesign.
Bruno Jorge
Video Playlist Plugin
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
sgilfus
Constant Error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
7
Most recent comment from PenciDesign Supporter:Hi,
The latest debug log you provided indicates a database error on your site. This issue is not related to the Soledad theme, and no one has reported this problem to us before.
Regards,PenciDesign.
tim-nieuwpoort
Small line in populair posts homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
3
Most recent comment from tim-nieuwpoort:Thanks :)
tim-nieuwpoort
Caption under newest posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body.home .penci-grid li .item .item-content {
display: none;
}
Regards,PenciDesign.
Jonathan
Been getting an email about IPN
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
This is an email from PayPal and Penci Paywall, indicating that the IPN (Instant Payment Notification) you configured in WooCommerce Payments is incorrect, causing it to not function properly. ...
adverttree
Warning: Array to string conversion
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:H,
This issue is related to the PHP version of your site and its compatibility with our theme options panel.
We will review and address this problem in a future theme update.
Regards,PenciDesign.
trupp1
Issue with Table of Contents Anchor on Soledad Template
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Regarding this issue, please wait for the upcoming version 8.6.
We will introduce a new specific element for Elementor content in that update.
Regards,PenciDesign.
AlbertCrane4
RSS Feed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
11
Most recent comment from PenciDesign Supporter:Hi,
Please install the Featured Images in RSS for Mailchimp & More plugin and follow the document at this link: https://wordpress.org/plugins/featured-images-for-rss-feeds/
Regards,PenciDesign.
Laura Johnston
Line spacing on posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
This issue is not related to the Soledad theme.
The problem arises because you have added custom CSS that removes all spacing after the tag.
Please review and remove this custom CSS. It may be lo ...
guilhermeeddias
Payment method not showing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please edit the checkout page and replace all the default content with the WooCommerce checkout shortcode. You can find more details about the shortcode here: WooCommerce Shortcodes.
Regards,Penci ...
adverttree
unable add pencil template box on the page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please insert the Penci Small List element and configure the heading AJAX filter to match the settings shown in the screenshot below.
Regards,PenciDesign.
muni232332
Auto Updates
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link:
How to Update A Premium WordPress Theme to the Latest Version?
Regards,PenciDesign.
guilhermeeddias
Register form problem
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Settings → General: check the "Anyone can register" option.
Regards,PenciDesign.
Fjura
Top menu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 weeks ago
14
Most recent comment from PenciDesign Supporter:Hi,
Please add this CSS code:
@media only screen and (max-width: 960px) {
.penci-top-bar.no-social.topbar-menu {
display: none;
}
body.single .penci-top-bar.no-social.topbar-menu {
displ ...