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Public Tickets

khalilrahmani2001 Issue with Post Images Not Displaying + HTTP Error 449 on Navigation   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2025 at 3:49pm   2 Most recent comment from PenciDesign Supporter:Hi, I can confirm that this issue is not related to the Soledad theme. No other users have reported this problem, and the theme does not include any function that modifies this feature. Please check a ... Lukasz Ropczynski Penci Shortcodes & Performance   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 25, 2025 at 5:32pm   7 Most recent comment from PenciDesign Supporter:Hi, There is no better solution for this case at the moment. If you’ve added this selector and it works as you want, please keep it. Regards,PenciDesign. Coolzy How To Hide Categories On Single Post   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 25, 2025 at 2:18pm   4 Most recent comment from PenciDesign Supporter:Hi, This option will turn off category display for all posts. There is no option to modify it for individual posts, pages, or categories. Regards,PenciDesign. paulw Favikon and Logo ResizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 24, 2025 at 11:50pm   8 Most recent comment from paulw:Sorry I see it. NOUBTV container vs section   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 24, 2025 at 2:53am   2 Most recent comment from PenciDesign Supporter:Hi, Both Section and Container can be used to create layouts with the Soledad theme. All demo layouts and blocks were created using Sections. Containers are an advanced version of Sections, using CSS ... fanchen Installed the theme, it displays article content but shows almost no images.   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2025 at 4:18pm   2 Most recent comment from PenciDesign Supporter:Hi, Please understand that, for copyright reasons, the demo installation replaces all stock images with placeholder images. You will need to edit each post and upload your own images. Regards,PenciDes ... AndreasWinkler Citation style   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2025 at 1:26am   4 Most recent comment from PenciDesign Supporter:Hi, In general, adding custom CSS via Appearance → Customize → Custom CSS is the best solution if you want to force all Gutenberg blockquotes to display a style similar to the Soledad blockquote s ... hristov75 Hello   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2025 at 4:40pm   2 Most recent comment from PenciDesign Supporter:Hi, In the Soledad theme, regular users cannot submit recipes from the front end. If you want registered users to submit recipes, you need to assign them the Author role. They will then be able to sub ... clarastravelroute Single Post (Dropcap)   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2025 at 10:42am   2 Most recent comment from PenciDesign Supporter:Hi, 1/ You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/ add_filter( 'body_class', function ... airforceone2 SOLDEDADPLACEHOLDER IMAGE NOT SHOWING   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2025 at 5:03am   2 Most recent comment from PenciDesign Supporter:Hi, 1/ For copyright purposes, all stock/demo images have been replaced with placeholder images. 2/ You can change this image by going to the page editor options. Regards,PenciDesign. UCLAStudentMedia Remove Top bar and header from certain pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2025 at 10:07pm   6 Most recent comment from UCLAStudentMedia:This worked. Thanks monsteraproject23 Display the Dark Mode Switcher icon in the desired location   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2025 at 3:46pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → Dark Mode → turn on the " Enable Dark Mode Switcher" option. Regards,PenciDesign. Nikki O\'Connor Google Ad   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2025 at 1:31am   2 Most recent comment from PenciDesign Supporter:Hi, I recommend using one of the following two options to insert Google Ads on your site: Use Google Auto Ads. Create a unique ad display for both mobile and desktop, then paste the corresponding c ... DAS RICHTIGE GROUP Unable to Update to V 8.7.0   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 19, 2025 at 11:57am   2 Most recent comment from PenciDesign Supporter:Hi, After entering the token and validating it successfully, you can update the theme directly at Appearance → Themes. For more information, please follow the document below: How to Update A Premium ... Coolzy Adjusting News Ticker scroll   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 18, 2025 at 6:23am   2 Most recent comment from PenciDesign Supporter:Hi, You can modify the Autoplay Timeout and Autoplay Speed option by editing the News Ticker element in the Penci Header Builder. Regards,PenciDesign.