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Public Tickets

Guillermo Pineyro Change Soledad to a new websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2025 at 5:42pm   4 Most recent comment from Anjaliebt:Done. It has worked. satyanandi191 how to remove posts below admin name   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2025 at 4:38pm   2 Most recent comment from PenciDesign Supporter:Hi, You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/ function penci_user_remove_author_posts( $query ... Patrice Greanville Sidebar not displaying correctly   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2025 at 12:11am   9 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, the top posts already showing correctly, here is the screenshot: https://imgur.com/a/EVn3pLb  Please clear all the browser caches and check again. Regards,PenciDesign ... FK Soledad Child theme Not updatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2025 at 8:39pm   3 Most recent comment from FK:Thank you for the quick response. Appreciated. emeroude Issue with Hamburger Menu on Tablet   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2025 at 12:25am   2 Most recent comment from PenciDesign Supporter:Hi, I recommend updating Soledad to the latest version to resolve all issues. OR Go to Appearance → Customize → Custom CSS and add the following custom CSS code: body { --pcsnav-w: 270px; } Rega ... aifstan Underlined link   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2025 at 1:45pm   4 Most recent comment from PenciDesign Supporter:Hi, I can't access the link you sent; it shows a 404 error.   Maybe it comes from the editor in the back end? If so, you won’t be able to modify it.   Regards,PenciDesign. Mr Hung Customize Buy Button   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2025 at 10:42am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize  → Posts Layouts → Colors: change the following options: "Read More" Link/Button Color  "Read More" Button Background Color Regards,PenciDesign. Mr Hung HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2025 at 1:13am   7 Most recent comment from Mr Hung:Excellent. Back to normal.Thanks so much NicVW Mega menu   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2025 at 8:14am   5 Most recent comment from PenciDesign Supporter:Hi, This is how I handled your site's field. You can apply this method if you encounter any similar issues in the future: The issue occurs because LiteSpeed Cache is enabled for logged-in users, ... davidw406 Dark and Light ModeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2025 at 1:44am   3 Most recent comment from davidw406:Ok, that seems to have corrected it.  I do have to add though, that process of selecting that seems redundant then and opens up for errors like this.  I'm not sure why that enable feature is th ... foit125 translate   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2025 at 1:26am   6 Most recent comment from PenciDesign Supporter:Hi, I've fixed this issue by uploading the latest version of the Soledad theme.   Please clear your browser cache and check again. Regards,PenciDesign. metadados Theme update removed it from my website   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2025 at 1:14am   3 Most recent comment from PenciDesign Supporter:Hi, I've checked your site and updated the Soledad theme to the latest version by manually replacing the theme files via the File Manager plugin. The automatic update didn’t work because the fo ... Laura Johnston Search engine not working   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2025 at 3:14pm   2 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and the search form is working correctly without any issues. Here is the screen recording: https://streamable.com/lctydt. Please try again in a private window or a dif ... Leo how to customize css   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2025 at 4:30am   2 Most recent comment from PenciDesign Supporter:Hi, Could you please provide the URL where this issue is occurring? This will help us investigate and assist you more effectively. Regards,PenciDesign. l_00 customize share button icon   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2025 at 4:03pm   2 Most recent comment from PenciDesign Supporter:Hi, You can modify the share buttons and items by going to Appearance → Customize → General → Like Posts & Social Sharing. Regards,PenciDesign.