Public Tickets
rafael noh
activation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2025 at 9:24am
4
Most recent comment from PenciDesign Supporter:Hi,
I've activated the development license for the staging site.
Please check and let me know if everything is working correctly.
Regards,PenciDesign.
What_Kathy_Loves
Font SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2025 at 8:03am
16
Most recent comment from What_Kathy_Loves:Thank you!!
hyggecave
Buttons in the header don't workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2025 at 6:51pm
3
Most recent comment from hyggecave:All is working, thank you
koalashoes
Logo sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2025 at 3:38pm
5
Most recent comment from koalashoes:Thaks!
huashuqi
Delete the original ad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2025 at 8:47am
2
Most recent comment from PenciDesign Supporter:Hi,
Please edit the homepage using Elementor, then remove it by clicking the 'X' button.
Regards,PenciDesign.
What_Kathy_Loves
Googleapis & "new tab" problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2025 at 6:31pm
5
Most recent comment from What_Kathy_Loves:Thank you!! I changed the WP Accessibility settings and it worked.
pedewu1
A section in Elementor broke
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2025 at 12:21pm
9
Most recent comment from PenciDesign Supporter:Hi,
Thank you for the update and for keeping us informed.
Regards,PenciDesign.
meenamac
Add sidebar on archive templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2025 at 6:32pm
7
Most recent comment from meenamac:thank you for help
Okugi
NavigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2025 at 7:20pm
5
Most recent comment from Okugi:Thank you for your quick reply. I previously experimented with this as it seemed like the natural solution...nesting the menu items. I could not get it to work for this menu. It seemed like the Meg ...
misa
Issue with Infinite Load More Post – Not Showing in Theme Options
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2025 at 3:42pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Homepage → General → turn on the following options:
Enable Load More Button on Homepage
Enable Infinite Scroll on Homepage
Regards,PenciDesign.
will
penci framework plugin
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2025 at 1:51am
2
Most recent comment from PenciDesign Supporter:Hi,
When using the Soledad theme, please make sure to deactivate all plugins related to other themes, including PenNews, and then check again.
Regards,PenciDesign.
dorkaholics
Inconsistent Heading Titles
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2025 at 5:06pm
10
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Sidebar → General → Sidebar Widget Heading Align: select the "Center" option.
Regards,PenciDesign.
walter
avaScript Error: ajax_var is not defined – Soledad Theme Script IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2025 at 1:31pm
3
Most recent comment from walter:Thank you!. Resolved
fberzau
Image sizes
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2025 at 10:29pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please understand that when you disable certain image sizes, the change only applies to newly uploaded images—it doesn’t affect the existing images in your media library. You’ll need to manu ...
Jamal
remove socials
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2025 at 1:35am
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Widgets, expand the Main Sidebar, select the Social Widget, and then uncheck the Facebook profile option.
Regards,PenciDesign.