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Public Tickets

davidw406 Facebook ErrorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2025 at 3:32pm   7 Most recent comment from davidw406:Ok, I will check with them.  Thank you. johnvictor82 Unable to fully import Demo Style and set on homepage   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2025 at 9:10am   4 Most recent comment from PenciDesign Supporter:Hi, I've configured the demo data for your site.   I recommend taking some time to read the Soledad theme documentation at the following link to better understand how to customize it: https://so ... woowvideos Single post pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2025 at 4:32pm   4 Most recent comment from woowvideos:Ok. Thanks! Jon Share link copy   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2025 at 3:31pm   3 Most recent comment from PenciDesign Supporter:Hi, 1/ Please go to Appearance → Customize → General → Like Posts & Social Sharing → turn off the "Hide Copy Link Button" option, 2/ To enable the page number, please navigate to Customize → ... Yejiskitchenstories Website top menu and search bar disappeared   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2025 at 3:29pm   4 Most recent comment from PenciDesign Supporter:Hi, I fixed your site by re-select the header layout at Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages. Please clear all the browser caches and ... foit125 php 8 problem   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2025 at 2:14pm   3 Most recent comment from foit125:The only new plugin is Loco translate. The rest is updated. At the time of the error WP does not indicate any plugin. That is why I am considering the Template. I will review all plugins and eliminat ... krishnakarunanithi5 Issue with Footer Menu Affecting Nav Bar MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 2:56pm   3 Most recent comment from krishnakarunanithi5:Hi,I have resolved the issue. If any issue comes up, I'll let you know. jon remove   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 12:01pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Home Page → Home Featured Boxes: customize the content boxes in this panel. Regards,PenciDesign. Steen010 my theme is blocked   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 11:59am   38 Most recent comment from PenciDesign Supporter:Hi, If you can't drag and drop widgets, please check your browser, as the Soledad theme and all its features are working correctly for other users. If the issue persists, please send me a screen ... jon post schedule   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 4:59am   3 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: https://www.wpbeginner.com/plugins/how-to-fix-the-missed-schedule-post-error-in-wordpress/  Regards,PenciDesign. Jon Miksis Top bar issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 1:48am   14 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. guilhermeeddias Slow loading pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 5:56am   4 Most recent comment from guilhermeeddias:I already solved the problem with wp rocket krishnakarunanithi5 Issues with General Magazine Demo Import on WordPress   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2025 at 3:22am   3 Most recent comment from krishnakarunanithi5:I will try another demo option. If the issue persists, I will inform you. satyanandi191 how to show posts category basis   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2025 at 2:08am   2 Most recent comment from PenciDesign Supporter:Hi, You can create a similar layout using the Archive Template in Elementor. Insert the Penci Latest Posts widget and select the Grid Boxed layout, as shown in this screenshot: https://imgur.com/a/d16 ... aifstan Remove author and icon display   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2025 at 1:56am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, you can’t remove these elements because they are embedded via an iframe from an external URL. You can only remove content that was created on your site. Regards,PenciDesign.