Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

MArco header for category and postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2024 at 3:05pm   9 Most recent comment from MArco:Thank you so much relatively_minimal favicon not displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2024 at 5:56am   2 Most recent comment from PenciDesign Supporter:Hi, None of the images and asset files are loading because the browser is showing 'Blocked loading mixed active content. Please configure HTTPS for all asset links by installing this plugin: http ... hbkandhhh3 Customize stuck in loading for pc on pc.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 11, 2024 at 6:11pm   3 Most recent comment from hbkandhhh3:i got it work by updated chip mail extend install the theme demo LuckyMurinda Google Text To Speech ChargesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 11, 2024 at 2:16pm   2 Most recent comment from PenciDesign Supporter:Hi, You can check the pricing detail at this link: https://cloud.google.com/text-to-speech/pricing Regards,PenciDesign. AlbertCrane4 Google Tag ManagerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 8, 2024 at 6:43pm   8 Most recent comment from AlbertCrane4:i figured it out, it was this one "Home Popular Posts Heading Color" not the one you told me to use.  limijer bug: The element can't be loaded from the server.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 6, 2024 at 11:23am   6 Most recent comment from limijer:Hi Hall3008, To downgrade the Elementor version, go to the Dashboard of your WordPress page, find Elementor, and select Tools. Click on the Version Control tab and choose the version you wish to use. Kenneth Ultimate Member filter CatagoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 6, 2024 at 2:01am   10 Most recent comment from PenciDesign Supporter:Hi, I recommend contacting Ultimate Member support at this link, as this content is filtered and modified by their plugin: https://wordpress.org/support/plugin/ultimate-member/ Regards,PenciDesign. Linh Speed optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 6, 2024 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi, If you want to speed up your site, please follow the detailed instructions in this document: https://soledad.pencidesign.net/soledad-document/#speed-optimization For advanced customization request ... Avniloff RSSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2024 at 1:31am   2 Most recent comment from PenciDesign Supporter:Hi, Do you mean the RSS Feed? This feature is already included in the WordPress core. You can read the full documentation at this link: https://www.hostinger.com/tutorials/wordpress-rss-feed Regards,P ... ryanb237 Featured Slider Issue in ChromeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2024 at 1:31am   3 Most recent comment from ryanb237:Hi - you can use the same login that I provided you yesterday for the staging environment. Your account is still active for https://staging-2acc-itsfordogs.wpcomstaging.com/ (admin is https://stagi ... ryanb237 Reading Time & Weird Cookie DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2024 at 7:42am   15 Most recent comment from ryanb237:That worked! Thanks again :) really appreciate your help. Rossano Paris wrong site header visualizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2024 at 7:35am   3 Most recent comment from Rossano Paris:Thank you very much Angel Rivarola Enlace roto del menú móvilClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2024 at 4:09pm   4 Most recent comment from PenciDesign Supporter:Hi, The issue is that the Autoptimize plugin has compressed the JS files incorrectly, causing all JS functions to malfunction. Please disable this plugin, clear all site caches, and then check again. ... Edwin M home page cached and not updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2024 at 11:04am   5 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. nuvoledibelleza Slogan non centeredClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2024 at 7:56pm   8 Most recent comment from nuvoledibelleza:Many thanks for your precious help, I appreciate it!