Public Tickets
Cristian_Lovati
The ContentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2025 at 8:02am
4
Most recent comment from PenciDesign Supporter:Hi,
In the screenshot you sent, you're editing the page with ID 704, which is the blog page: https://www.cristianlovati.it/?page_id=704.
Regards,PenciDesign.
rafael noh
activationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2025 at 9:24am
4
Most recent comment from PenciDesign Supporter:Hi,
I've activated the development license for the staging site.
Please check and let me know if everything is working correctly.
Regards,PenciDesign.
What_Kathy_Loves
Font SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2025 at 8:03am
16
Most recent comment from What_Kathy_Loves:Thank you!!
hyggecave
Buttons in the header don't workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2025 at 6:51pm
3
Most recent comment from hyggecave:All is working, thank you
koalashoes
Logo sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2025 at 3:38pm
5
Most recent comment from koalashoes:Thaks!
huashuqi
Delete the original adClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2025 at 8:47am
2
Most recent comment from PenciDesign Supporter:Hi,
Please edit the homepage using Elementor, then remove it by clicking the 'X' button.
Regards,PenciDesign.
What_Kathy_Loves
Googleapis & "new tab" problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2025 at 6:31pm
5
Most recent comment from What_Kathy_Loves:Thank you!! I changed the WP Accessibility settings and it worked.
meenamac
Add sidebar on archive templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2025 at 6:32pm
7
Most recent comment from meenamac:thank you for help
Okugi
NavigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2025 at 7:20pm
5
Most recent comment from Okugi:Thank you for your quick reply. I previously experimented with this as it seemed like the natural solution...nesting the menu items. I could not get it to work for this menu. It seemed like the Meg ...
misa
Issue with Infinite Load More Post – Not Showing in Theme OptionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2025 at 3:42pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Homepage → General → turn on the following options:
Enable Load More Button on Homepage
Enable Infinite Scroll on Homepage
Regards,PenciDesign.
will
penci framework pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2025 at 1:51am
2
Most recent comment from PenciDesign Supporter:Hi,
When using the Soledad theme, please make sure to deactivate all plugins related to other themes, including PenNews, and then check again.
Regards,PenciDesign.
dorkaholics
Inconsistent Heading TitlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2025 at 5:06pm
10
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Sidebar → General → Sidebar Widget Heading Align: select the "Center" option.
Regards,PenciDesign.
walter
avaScript Error: ajax_var is not defined – Soledad Theme Script IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2025 at 1:31pm
3
Most recent comment from walter:Thank you!. Resolved
fberzau
Image sizesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2025 at 10:29pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please understand that when you disable certain image sizes, the change only applies to newly uploaded images—it doesn’t affect the existing images in your media library. You’ll need to manu ...
Jamal
remove socialsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2025 at 1:35am
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Widgets, expand the Main Sidebar, select the Social Widget, and then uncheck the Facebook profile option.
Regards,PenciDesign.