Public Tickets
Fjura
Image scaling on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2024 at 2:19am
4
Most recent comment from PenciDesign Supporter:Hi,
1. Only some post images contain the responsive tag. Most of the post layout images are already optimized in size, so they don't need to use the smallest image size for mobile.
2. I've c ...
news784svg
Videos running off pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2024 at 3:18pm
4
Most recent comment from PenciDesign Supporter:Hi @wsinsideweb,Please send me the post URL.Regards,PenciDesign.
Krystian
Problem with switching from AMP to Penci AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2024 at 3:17pm
2
Most recent comment from PenciDesign Supporter:Hi,AMP pages only support standard content without a builder. If most of your content is created with the Page Builder, please consider not using the AMP plugin.Regards,PenciDesign.
Fjura
View counter on homepage - alignmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2024 at 6:15pm
5
Most recent comment from Fjura:thank you, it worked.
blerc
Malfunction while embedding a pdfClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2024 at 12:58pm
3
Most recent comment from blerc:Thanks for the quick reply, problem is solved!
Marcelo
Lincense RevocationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2024 at 1:19am
4
Most recent comment from PenciDesign Supporter:Hi @javedchakari,Please send me the purchase code to [email protected],PenciDesign.
therevivingpakistan
Chnages not showing on user's browserClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2024 at 2:08pm
12
Most recent comment from therevivingpakistan:okay, thank you so much for the cooperation.
Gabriel Brens
Problems with theme slownessClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2024 at 8:38pm
2
Most recent comment from PenciDesign Supporter:Hi,The problem may be that the Elementor plugin isn't working correctly with your server. I've configured it, and the speed loading time has slightly improved.
You can double-check this with ...
CLAUDIO DE SOUZA
the endClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2024 at 7:22pm
5
Most recent comment from CLAUDIO DE SOUZA:Ok. I'm, changing my heart. I'll keep soledad.Lets see whaT WILL HAPPEWN
sourav
show last updated date on postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2024 at 5:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Display Published Date & Modified Date" option.Regards,PenciDesign.
Gabriel Brens
remove this sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2024 at 12:58am
2
Most recent comment from PenciDesign Supporter:Hi,This section was inserted by the Jetpack plugin.Go to Jetpack → Settings → Traffic page.Deactivate the “Show related content after posts” toggle.Regards,PenciDesign.
neowebpt
Infinite scrollClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2024 at 12:04am
6
Most recent comment from PenciDesign Supporter:Hi,I've configured the WP-Rocket, and now the infinite scroll working correctly.Please clear all the browser caches and check again.Regards,PenciDesign.
[email protected]
analytics.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2024 at 7:14am
3
Most recent comment from [email protected]:ok, thankssss
Savecs
Custom taxonomy stylingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2024 at 6:29am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support creating/modifying the template for the custom taxonomy.We'll consider add this option in the future theme update.Regards,Pen ...
Lyan
How to disable lazy loading on css and jsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2024 at 2:23am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn off the "Enable Optimize CSS" and "Create Critical CSS?" options.Navigate to Optimize JavaScript: turn off the "D ...