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Public Tickets

Fjura Image scaling on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2024 at 2:19am   4 Most recent comment from PenciDesign Supporter:Hi, 1. Only some post images contain the responsive tag. Most of the post layout images are already optimized in size, so they don't need to use the smallest image size for mobile. 2. I've c ... news784svg Videos running off pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2024 at 3:18pm   4 Most recent comment from PenciDesign Supporter:Hi @wsinsideweb,Please send me the post URL.Regards,PenciDesign. Krystian Problem with switching from AMP to Penci AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2024 at 3:17pm   2 Most recent comment from PenciDesign Supporter:Hi,AMP pages only support standard content without a builder. If most of your content is created with the Page Builder, please consider not using the AMP plugin.Regards,PenciDesign. Fjura View counter on homepage - alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2024 at 6:15pm   5 Most recent comment from Fjura:thank you, it worked.  blerc Malfunction while embedding a pdfClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2024 at 12:58pm   3 Most recent comment from blerc:Thanks for the quick reply, problem is solved! Marcelo Lincense RevocationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2024 at 1:19am   4 Most recent comment from PenciDesign Supporter:Hi @javedchakari,Please send me the purchase code to [email protected],PenciDesign. therevivingpakistan Chnages not showing on user's browserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 4, 2024 at 2:08pm   12 Most recent comment from therevivingpakistan:okay, thank you so much for the cooperation.  Gabriel Brens Problems with theme slownessClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 3, 2024 at 8:38pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem may be that the Elementor plugin isn't working correctly with your server. I've configured it, and the speed loading time has slightly improved. You can double-check this with ... CLAUDIO DE SOUZA the endClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 3, 2024 at 7:22pm   5 Most recent comment from CLAUDIO DE SOUZA:Ok. I'm, changing my heart. I'll keep soledad.Lets see whaT WILL HAPPEWN sourav show last updated date on postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 3, 2024 at 5:49am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Display Published Date & Modified Date" option.Regards,PenciDesign. Gabriel Brens remove this sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 3, 2024 at 12:58am   2 Most recent comment from PenciDesign Supporter:Hi,This section was inserted by the Jetpack plugin.Go to Jetpack → Settings → Traffic page.Deactivate the “Show related content after posts” toggle.Regards,PenciDesign. neowebpt Infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 3, 2024 at 12:04am   6 Most recent comment from PenciDesign Supporter:Hi,I've configured the WP-Rocket, and now the infinite scroll working correctly.Please clear all the browser caches and check again.Regards,PenciDesign. [email protected] analytics.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 2, 2024 at 7:14am   3 Most recent comment from [email protected]:ok, thankssss Savecs Custom taxonomy stylingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 2, 2024 at 6:29am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support creating/modifying the template for the custom taxonomy.We'll consider add this option in the future theme update.Regards,Pen ... Lyan How to disable lazy loading on css and jsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 2, 2024 at 2:23am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn off the "Enable Optimize CSS" and "Create Critical CSS?" options.Navigate to Optimize JavaScript: turn off the "D ...