Public Tickets
laugher
Hamburger menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 9, 2023 at 1:26am
3
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize JavaScript: turn off the "Delay Javascript Execution" option.Clear all the site cache and re-check.Regards,PenciDesign.
murat aslan
widget aboutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 8, 2023 at 1:14am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the Main Sidebar & Main Sidebar Left then edit the category items on this section.Regards,PenciDesign.
Theja
Hiding 2nd sidebar on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 8, 2023 at 1:09am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and mark the area that you need to hide on the mobile.Regards,PenciDesign.
Theja
Footer builder without elementor pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 7, 2023 at 5:46pm
5
Most recent comment from Theja:ok thank you.
murat aslan
homepage 3 aboutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 7, 2023 at 12:14pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Settings → Reading → Your homepage display: select the page you want to show as homepage as this option.Regards,PenciDesign.
Harsh
Speed optimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 7, 2023 at 5:55am
7
Most recent comment from Harsh:Hello,It worked. Thanks a lot!
imabeeinmybonnet Paula
2 Portfolio Categories - Which one is correct and neither one is being displayed in my Portfolio post?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 7, 2023 at 5:18am
5
Most recent comment from imabeeinmybonnet Paula:Hi,Thank you! It's all good now, didn't realize that wasn't one of the plugins from this theme.
Theja
Mailchimp alternativeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 6, 2023 at 1:43am
2
Most recent comment from PenciDesign Supporter:Hi,You can install and use any mail service that you want. Soledad theme is compatible with all plugins.Regards,PenciDesign.
bassili
Menu scroll upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 5, 2023 at 2:20am
4
Most recent comment from PenciDesign Supporter:Hi,I've config the header for your site.Please clear your browser's cache and then recheck.Regards,PenciDesign.
Theja
Logo not showing on hamburger desktop menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 5, 2023 at 1:12am
3
Most recent comment from Theja:it worked thanks. I had to switch from imagify to shortpixel.
Dudi
Unable to load contentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2023 at 5:14pm
7
Most recent comment from Dudi:Hi,Thank a lot, Apreciate for your kind help.Now it it work normal.
Khubaib
Subtitle on Classic editor and change linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2023 at 12:21pm
7
Most recent comment from Khubaib:Thanks, I disabled editor-style.css file.
mohammadkhallaf
revoke License From an expired siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2023 at 3:05am
2
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
Lella
Upgrade to SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2023 at 1:55pm
3
Most recent comment from Lella:Many thanks, now it works fine again!Alessia
sparkylab
Issues with magnifying glassClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2023 at 8:40am
6
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...