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Public Tickets

blazin1 Penci AI SmartContent Creator not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 3, 2023 at 8:08am   19 Most recent comment from PenciDesign Supporter:Hi,Here is the latest version of the Penci AI, please download and update it for your site.Regards,PenciDesign. senses Unwanted space / tabs in review fields?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 3, 2023 at 7:35am   15 Most recent comment from senses:Now it works. Thanks! bassili Problem with TranslationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 3, 2023 at 6:56am   6 Most recent comment from PenciDesign Supporter:Hi,I've added this option to your site,Please translate it at the Appearance → Customize → Quick Text Translations → Text: "Sorry, No more posts".Regards,PenciDesign. Kubilay Gallery postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 3, 2023 at 1:18am   8 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... René are sent but they do not receive any mailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 3, 2023 at 1:08am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that your server doesn't enable the mail functions.Please contact your hosting supporter and request they turn on mailing functions or config the WP ... HatandCo logo & homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2023 at 4:17pm   11 Most recent comment from PenciDesign Supporter:Hi, I've checked your site again, the problem is that you've saved all the customizers as a draft. I've published it. Please clear your browser's cache and then recheck. Regards,P ... Deepak Size of the heading title is not changing in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2023 at 8:55am   6 Most recent comment from PenciDesign Supporter:Hi,Please send me the URL that is related to this issue.Regards,PenciDesign. Harsh Speed optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2023 at 8:54am   2 Most recent comment from PenciDesign Supporter:Hi,About the speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. Allkofcl tabs, icon-list, Umschalter (toogle)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2023 at 4:56pm   10 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Elementor → Settings → Features → Improved CSS Loading: select "Inactivate". Clear your browser's cache and then recheck. Regards,PenciDesign. Solor Penci Review pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2023 at 4:52pm   13 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... Jonathan Text-to-speech audio player is no longer appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2023 at 10:53am   6 Most recent comment from PenciDesign Supporter:Hi,This is a conflict with another plugin. We'll fix it in the future theme update.Regards,PenciDesign. zeronawaftrx SOME FEAUTRUSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 3:52pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You need to set each post format to a different category, then create a custom post template by following the document at this link: https://soledad.pencidesign.net/soledad-document/#posts2. Ple ... Kevin Issue with The Pagination of Caterory PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 12:18pm   5 Most recent comment from Kevin:Okay, thanks for your reply, I'll try this according to your instruction.Regards,Kevin bassili Text FormationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 8:21am   4 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .penci-biggrid-data.penci-fixh .pcbg-big-item .pcbg-content-inner .pcbg-title {    text ... subhajitkhara Can't change demo sites overall colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 5:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Colors → Accent Colors: change the color at this option.Regards,PenciDesign.