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Public Tickets

Çetin Karahan Blog Featured Image Panel Does not AppearClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:30pm   3 Most recent comment from aovajp:I'm also looking for a solution. Fortunately, I saw this reply. I found that the "yellow pencil" plug-in can cause this error. vinkbhat Background image not showing in mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 6:42am   2 Most recent comment from PenciDesign Supporter:Hi,The background image already showing on your device but it will auto resize on the mobile devices, please follow the document at this link to understand how to customize it: https://element.how/el ... vinkbhat Side buttons on homepage are not available as given in themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 6:30am   3 Most recent comment from vinkbhat:Thanks for your prompt reply, it is resolved. crnorthr Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 4:58am   2 Most recent comment from PenciDesign Supporter:Hi,About the homepage customization, please read the document at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign. jpinheiro Problem Caption Photo FeaturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the photo caption already showing properly: https://imgur.com/a/u7i0S10Please clear your browser's cache and then recheck.Regards,PenciDesign. René How do I remove this sale again and if I want to change the text where is it?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:05am   2 Most recent comment from PenciDesign Supporter:Hi,1. By default, WooCommerce doesn't include the option that help you disable the Sale badge, but you can follow the document at this link: https://www.businessbloomer.com/woocommerce-remove-sal ... imabeeinmybonnet Paula Penci Review Values are RemovedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 12:53am   20 Most recent comment from PenciDesign Supporter:Hi @littlepellizza,Please create a new private ticket about this issue. I'll check and help you fix it.Regards,PenciDesign. René ​how for i delete these two reviewsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:12pm   3 Most recent comment from René:done :-) kondason customaize theme - 3 questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:03pm   6 Most recent comment from PenciDesign Supporter:Hi,The black area only supports showing copyright text.If you want to build the footer layout, please watch the video document below:Regards,PenciDesign. Android_dev Text To SpeechClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 6:31am   13 Most recent comment from Android_dev:Ok, I will tried.Thank you Best Regards Morgane Charlier Error 503Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 5:26am   2 Most recent comment from PenciDesign Supporter:Hi,About the 503 error, please read the document details at this link to understand how to resolve it: https://elementor.com/blog/troubleshooting-wordpress-errors/ Regards,PenciDesign. mikkijack 503 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 2:37am   4 Most recent comment from mikkijack:Thank you.  I'll be checking with my host company.  You can close this one please. PaxosMagazine Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:14am   4 Most recent comment from PenciDesign Supporter:Hi,1. Some asset files of your site (CSS/JS) can't load because your site contains the SSL issue, so you should install the plugin I sent,2. If you need to hide the social share area, please go ... PaxosMagazine Shop page woocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:11am   4 Most recent comment from PenciDesign Supporter:Hi, I mean you can build the shop page with the Elementor by using the Penci Product element, but you can't assign it as the Shop page on the WooCommerce Page Settings. Regards,PenciDesign. PaxosMagazine I created menu bar with elementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:06am   10 Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and take note. I'll check and then help you create it.Regards,PenciDesign.