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Public Tickets

Brandon ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2024 at 12:34am   3 Most recent comment from Brandon:I got this figured out. It was the permalinks. Jakub Hluchý Update?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2024 at 3:41pm   4 Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is a premium theme sold exclusively on the Envato Market. Before you can enable automatic updates, you need to install the Envato Market plugin and enter the token.Regards,PenciDe ... Elianot when send the link on discord it shows the author name!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2024 at 2:31pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Schema Markup → turn on all the following options:- Remove Schema Data for Single Posts/Pages,- Remove Hentry Schema DataRegards,PenciDesign. alcon_s Featured Image for a CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2024 at 10:46pm   7 Most recent comment from alcon_s:Ok thanks woocommerce header-standard header-classic single-header this block How to set some marginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2024 at 5:52pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {  .header-standard.header-classic {    padding-left: 30px ... Nichole Loading demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2024 at 5:50pm   2 Most recent comment from PenciDesign Supporter:Hi,When you see this message, it means all the demo content has been successfully imported. The current progress involves regenerating all the images to various sizes to fit the post layouts.Regards,P ... jaktojestzlozone AMP problem and speed optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2024 at 4:53pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed the AMP issue.About the page speed optimization, I've modified some JS optimization and configured the new cache plugin, here is the latest result: https://ibb.co/P15Y6W8Regard ... LucyEdward Hide topbar on pages onlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2024 at 9:04am   3 Most recent comment from LucyEdward:Thank you ! : ) LucyEdward Changes do not appearClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2024 at 8:54am   6 Most recent comment from PenciDesign Supporter:Hi,Yes, you need to rename this file after updating the Soledad theme.Regards,PenciDesign. Jon Page setupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2024 at 2:50am   17 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Typography → Font Size for Archive Page Title: change the font size at this option field.Regards,PenciDesign. hmarafay1956 LisenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 29, 2024 at 8:36am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... myriem health of the siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 29, 2024 at 12:45am   2 Most recent comment from PenciDesign Supporter:Hi,Following the screenshot you sent, you can upgrade your site to WordPress 6.6 without any risk.Regards,PenciDesign. alcon_s Tablesome PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2024 at 1:09am   5 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you fix it.Regards,PenciDesign. pixadvertising Slow loading siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2024 at 12:53am   3 Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. LucyEdward Menu padding logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2024 at 3:32pm   10 Most recent comment from LucyEdward:Thank you, it works.