Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

kezeo videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2024 at 8:33am   8 Most recent comment from PenciDesign Supporter:Hi, Please note that you are using front-end submission and media management features from a third-party plugin, which the Soledad theme cannot modify or customize. By default, all media file mana ... Patrice Greanville images do not load on homepage, etcClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2024 at 1:39am   11 Most recent comment from PenciDesign Supporter:Hi, 1/ The provided code includes PHP syntax, but you only need to enter the [shortcode]. 2/ Please provide a screenshot or a screen-recorded video showing the issue. 3/ This is not a spacin ... falahaticyrus Website Speed IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2024 at 2:52pm   10 Most recent comment from PenciDesign Supporter:Hi, You can remove the WP-Rocket plugin now. W3 Total Cache offers more caching options and methods compared to WP-Rocket. No, the free version of W3 Total Cache already includes all the nece ... kmichalaros Problem with fontsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 7, 2024 at 1:10pm   7 Most recent comment from kmichalaros:It was a setting at the Litespeed plugin... everything is fine now. Thank you and sorry  paulo Newest/oldestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2024 at 11:37am   3 Most recent comment from paulo:Thank you very much for your patience.Paulo metadados Videos StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2024 at 1:32am   4 Most recent comment from PenciDesign Supporter:Hi, The "Video" post format only supports a "Video URL," as shown in the screenshot you provided. It does not support uploading media files directly into the custom field. To use a video, upload the m ... paulo UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 8:48pm   3 Most recent comment from paulo:Thank You; thats ok now.Paulo tim-nieuwpoort Adjust number of shown postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 3:47pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Settings → Reading → Blog pages show at most: change the number of posts at this option field. Regards,PenciDesign. Margo Vafpress Post Formats UIClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 3:45pm   2 Most recent comment from PenciDesign Supporter:Hi, You can install this plugin by going to dashboard → Appearance → Install Plugins. Regards,PenciDesign.  Alessandro Single Post ArticleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 3:44pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → General → Single Posts Template: select "Style 1" option. Regards,PenciDesign. michaellafrasse Header with full height background imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 3:35pm   11 Most recent comment from michaellafrasse:All goods ;)Thanks vehuel Ai ToolsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 9:11am   3 Most recent comment from vehuel:Hi,it is the AI Assitant Plugin, yesterday i disabled it......,Thanks metadados PaywallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 1:54am   6 Most recent comment from PenciDesign Supporter:Hi, I’ve just re-updated your site. Please clear your browser cache and check again. Regards,PenciDesign. unpardenomadas Puig mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 1:31am   11 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 960px) { #navigation .button-menu-mobile { display: none; } ... Ranjeet Singh Penci Template Not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2024 at 1:20am   10 Most recent comment from PenciDesign Supporter:Hi @Edivaldo, Please create a new private ticket with your site login information or send the request to pencidesign.help@gmail.com Regards,PenciDesign.