Public Tickets
Hana
penci header styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2024 at 2:28am
5
Most recent comment from Hana:Hello.I have confirmed that it is working well. Thank you very much for your help.
Jon Miksis
Featured Image on HomePage Is Not Taking Up the Full ContainerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2024 at 12:47am
18
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
alcon_s
HTML5 AdClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2024 at 9:25pm
9
Most recent comment from alcon_s:That's a good way of doing it.
Fjura
Top menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2024 at 10:41am
2
Most recent comment from PenciDesign Supporter:Hi,The black menu is the top bar area. Please go to Appearance → Customize → TopBar → General Settings → turn on the "Enable Top Bar" option.Navigate to Appearance → Menus, create a new menu ...
Thomas
WP Bakery Update & Ultimate AC UpdateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 5, 2024 at 8:48am
3
Most recent comment from Thomas:All worked, solved and thanks :)
alcon_s
Testing licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2024 at 2:08am
3
Most recent comment from alcon_s:Ok I will will when I get to that point
alcon_s
Change featured image size for siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2024 at 1:19am
9
Most recent comment from alcon_s:Okay thanks we can close the case
TennisLifeMagazine
Inline Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 6:31pm
11
Most recent comment from TennisLifeMagazine:Never mind... I figured it out :-)
ralfology
Mobile View on Single Post Too WideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 1:51am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please re-update the Soledad theme to fix it.Please follow the document below to understand how to re-update the Soledad theme:How to re-update the Soledad theme?Regards,PenciDesi ...
Theja
slow wordpress adminClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 1:25am
6
Most recent comment from PenciDesign Supporter:Hi,My email: [email protected],PenciDesign.
Brandon
Any way to add the Home Featured Boxes to the homepage layout?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2024 at 1:24am
4
Most recent comment from PenciDesign Supporter:Hi,In this case, you should build the homepage layout with the Elementor Page Builder by following the document below:Regards,PenciDesign.
Navin Bhargava
How to install without demo contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 7:12pm
11
Most recent comment from Navin Bhargava:Thank you!
Mike Sullivan
Update ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 3:26pm
2
Most recent comment from PenciDesign Supporter:Hi,The update is only available on the production site; it is not available on the staging site.Regards,PenciDesign.
myriem
Article images do not fitClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 12:49am
4
Most recent comment from PenciDesign Supporter:Hi,You should install the Media Cleaner plugin to remove old thumbnail images. You can find it at this link: https://wordpress.org/plugins/media-cleaner/Regards,PenciDesign.
woocommerce
Footer text for mobile version Is it modified there?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2024 at 12:38am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below:
Regards,PenciDesign.