Public Tickets
lygs1905
Read AlsoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2025 at 2:29pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → Related Posts → turn off the "Enable Related Posts Popup" option.
Regards,PenciDesign.
HOnza Koudelka
Latest posts showing in 1 instead of 2 columns when not logged inClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2025 at 1:24am
6
Most recent comment from PenciDesign Supporter:Hi,
The Critical CSS Cache is part of the Soledad theme and the Penci Shortcode & Performance plugin. It only appears when the Critical CSS option is enabled.
We'll consider adding an auto-clear ...
ISOLE-GRECHE
Featured Slider SettingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 7, 2025 at 2:32pm
8
Most recent comment from PenciDesign Supporter:Hi,
I just checked your site, and the colors for the featured slider settings are displaying correctly. Here is the screenshot.
Please clear your browser cache and check again.
Regards,PenciDesign.
blackMOREOps
0.5s load time on PagespeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 6:44pm
2
Most recent comment from PenciDesign Supporter:Hi,
Thank you for sharing this with us.
Regards,PenciDesign.
Roxana Cuello
Featured Video Not Displaying in Loops on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 6:36pm
4
Most recent comment from PenciDesign Supporter:Hi,
I've configured your site. You should change the post format as shown in the screenshot below.
Regards,PenciDesign.
Mohammad
discover settings of the websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 4:19pm
5
Most recent comment from Mohammad:thank you
goodbye
tim-nieuwpoort
Paginating comment sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 4:13pm
8
Most recent comment from PenciDesign Supporter:Hi,
You can modify this option field:
Regards,PenciDesign.
lygs1905
anasayfadan sidebar kaldırmaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2025 at 11:30am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Widgets, expand the "Main Sidebar" widget area, and remove the widgets you see on that page.
Regards,PenciDesign.
berkandeliaga
Logo ChangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2025 at 7:39pm
3
Most recent comment from berkandeliaga:Thank you I fixed it.
tahsinakin
frontend editor errorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 2, 2025 at 2:28am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of PenNews only supports back-end editing, so you won't be able to build layouts using the front-end editor.
Regards,PenciDesign.
AndreasWinkler
Footer menu not shown at all pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2025 at 7:39pm
7
Most recent comment from AndreasWinkler:Thanks a lot. It works :-)
Coolzy
Soledad - Best Pic Size For Blog PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2025 at 4:17pm
4
Most recent comment from PenciDesign Supporter:Hi,
The Soledad theme uses lazy loading for all images, which means images only load when the user scrolls to them. So there's no need to worry about page loading time.
Regards,PenciDesign.
lygs1905
License ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2025 at 4:16pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Laetitia
Issue with the licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2025 at 10:24am
3
Most recent comment from Laetitia:Hello, Thanks a lot, I was able to activate it. Have a great day
huashuqi
subscribeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2025 at 8:10am
2
Most recent comment from PenciDesign Supporter:Hi,
Your header was built with the Penci Header Builder. Please go to Dashboard → Header Builder, click "Edit with Penci Header Builder", and then modify/remove this button or content on that page.
...