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Public Tickets

Leo customize the share social mediaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2024 at 2:28am   2 Most recent comment from PenciDesign Supporter:Hi,Please check this panel: Appearance → Customize → General → Like Posts & Social Share. In this panel, you can select the social share items that you want to show in the post content.Regards,P ... Leo CSS influnece the menu font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2024 at 9:49pm   2 Most recent comment from Leo:Oh I figured it out , thx  CLAUDIO DE SOUZA logopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2024 at 7:01pm   4 Most recent comment from PenciDesign Supporter:Hi,Your header was created using the Penci Header Builder. To make changes, go to the dashboard and select "Header Builder." Click the "Edit with the Penci Header Builder" link for the current header ... therevivingpakistan Website crashClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2024 at 2:53pm   12 Most recent comment from PenciDesign Supporter:Hi,If the code you’ve added is via the child theme or a plugin you’ve installed, it will not be lost. However, if you’ve added the code directly to the parent theme files, it will be lost after ... therevivingpakistan Issues with google adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2024 at 4:11pm   7 Most recent comment from PenciDesign Supporter:Hi,You should paste the code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/Regards,PenciDesign. dralkhaled please helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2024 at 12:37am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... CLAUDIO DE SOUZA Logo, logo and other thingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2024 at 12:36am   11 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts:→ Standard and Classic: turn on the "Show Views Count" option,→ Other Layouts: turn on the "Show Views Count" option,For the single post ... grandadmiralbabu Speed Optimization FeaturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2024 at 4:07pm   2 Most recent comment from PenciDesign Supporter:Hi, For page speed optimization, I recommend following the documentation at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization Regards,PenciDesign. Leo rendering problem keeps exist whithout solvedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2024 at 5:23am   11 Most recent comment from Leo:OK but it went well on custom css , only have bug on customize setting there.anyway, thx for all the help Leo ARTTICLE THUMBNAIL GONEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2024 at 5:00am   5 Most recent comment from Leo:thx taiwania "Spread the love" appears accidentally when reload a pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2024 at 1:59pm   5 Most recent comment from PenciDesign Supporter:Hi,Maybe this section was inserted by the Super Socializer plugin: https://wordpress.org/plugins/super-socializer/If you've installed this plugin, please deactivate it.Regards,PenciDesign. dbellos6 change domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2024 at 12:09pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... alifarazsafdar220af Change the domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2024 at 12:09pm   4 Most recent comment from PenciDesign Supporter:Hi @dbellos6,Please create a new ticket with the license code, I'll help you check it.Regards,PenciDesign. Sharon England Unwanted image icon on postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2024 at 7:41am   3 Most recent comment from Sharon England:Perfect! thanks.  itservicefirm want to removeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2024 at 2:28am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Logo & Header → General: remove the "Banner Header Right For Header 3" and "Link To Go When Click Banner Header Right on Header 3" options,2. Navigate ...