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Public Tickets

Nikki O\'Connor theme customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 2:47am   1 Most recent comment from Nikki O\'Connor:My client wants to 'merge' the look of a couple of your home pages. He wants to use the header and general look from 'Dark Mode', but wants the home page body section to be styled ... megm Home page editing   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 1:26am   2 Most recent comment from PenciDesign Supporter:Hi, The issue is related to the Gutenberg editor mode in WordPress. Please note that in Gutenberg mode, some elements may not appear the same as they do on the front end because certain CSS files and ... AlbertCrane4 H1 Heading Tag on Homepage   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 1:17am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Homepage → General → Add More Tag for Homepage and make sure you have filled in the content for this option. Regards,PenciDesign. davidw406 Components not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2025 at 4:06pm   3 Most recent comment from davidw406:Thank you for your help.  It has been resolved. Lena Licence   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2025 at 6:42am   6 Most recent comment from PenciDesign Supporter:Hi @Daniel, Please create a new private ticket with your admin account, and I'll log in to help you check it.   Regards,PenciDesign. Mr Hung Tag a review   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2025 at 1:57pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of the Soledad theme does not support this feature, and there is no plugin available that meets your requirements at this time. You may consider hiring a fre ... Tomonori Hata Homepage Featured Box Link not working   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2025 at 1:53pm   2 Most recent comment from PenciDesign Supporter:Hi, In this case, simply paste the full URL of the page or post you want to display. For example:https://borderless-living.net/sample-page/ Regards,PenciDesign. Mr Hung Hide post details of a category   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2025 at 9:12am   2 Most recent comment from PenciDesign Supporter:Hi, In this case, I recommend creating a custom category page using Elementor. Please follow the documentation at this link: https://soledad.pencidesign.net/soledad-document/#archive-method2 Regards,P ... Tomonori Hata ssue with Text Overlaying Images on Blog Posts   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2025 at 7:12am   2 Most recent comment from PenciDesign Supporter:Hi, Please try changing the single post style by navigating to Appearance → Customize → Single Posts → General → Single Posts Template. Regards,PenciDesign. Mr Hung Please update to the new version   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2025 at 1:43am   2 Most recent comment from PenciDesign Supporter:Hi, We will update the WooCommerce template in version 8.6.3. However, you can continue using Soledad v8.6.2 without any issues, as this only involves a version number change and does not affect any f ... TwizzMarketing Header not showing   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2025 at 5:44pm   18 Most recent comment from PenciDesign Supporter:Hi, We will update the WooCommerce template in version 8.6.3. However, you can continue using Soledad v8.6.2 without any issues, as this only involves a version number change and does not affect any f ... leel wasantha unable to setup the theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2025 at 5:09pm   2 Most recent comment from PenciDesign Supporter:Hi, 1/ Please provide your site URL or the name of the homepage demo you've installed. 2/ I strongly recommend taking some time to review our theme documentation at this link: https://soledad.pen ... Mr Hung I want to check required fields in comment section using ajax   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2025 at 3:33pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support this feature. However, we will consider adding it in a future theme update. If you want to use this feature now, please install t ... Mr Hung Uniform font and style and adjust font size in category descriptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2025 at 8:51am   5 Most recent comment from Mr Hung:Thank you very much Mr Hung Remove bookmark   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2025 at 1:06am   2 Most recent comment from PenciDesign Supporter:Hi, You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/ remove_all_actions( 'penci_archive_follow_ ...