Public Tickets
mikkijack
Exclude CSS on one pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 9:58pm
4
Most recent comment from mikkijack:You can close this one please, I've decided to not do it that way. Thank you.
Phil S.
Customize MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 12:00pm
16
Most recent comment from Phil S.:Please ignore last, it has been corrected. Had to clear cache on server
javi
licenciaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 8:47am
2
Most recent comment from PenciDesign Supporter:Hi,Please write the content in English.Regards,PenciDesign.
SHAHABODDIN
other LanguageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 7:09am
4
Most recent comment from PenciDesign Supporter:Hi,Yes. You can use one license for one domain with different languages.Regards,PenciDesign.
thaisG
changement de nom de domaineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 12:50am
2
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
skulibsig
Make each category have own "space"Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 18, 2023 at 12:10pm
3
Most recent comment from skulibsig:Hi hi... I have figured it out. Thank you. But have another question which I will post in new link.
Nikoloz
License IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2023 at 10:20am
2
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
Krishanuadda
Purchase code activationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2023 at 7:51am
2
Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket.Please check.Regards,PenciDesign.
Dudi
Page ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2023 at 2:47am
5
Most recent comment from Dudi:Thank You,Apreciate for your best support. Error get fixed.
laugher
LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2023 at 8:37am
13
Most recent comment from laugher:I tried multiple time to delete all possible cache (critical css, cloudflare and Chrome) and didn't work. But file with code is:pencidesign/customizer-style.min.cssSeems not to be cache file. ...
sabine1985
Font type and size changes when adding a link to Penci fancy HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2023 at 2:11am
7
Most recent comment from sabine1985:That seems to work, thank you so much!Best regards,Sabine
Abhi
Category page not found errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 16, 2023 at 11:46pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Settings → Permalink → click the "Save Changes" button and then check again.If the problem still persists, please send me your WordPress admin account details through ...
pbourelly Bourelly
SOLEDAD IS NOT WORKING ELEMENTORClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 16, 2023 at 11:42pm
3
Most recent comment from PenciDesign Supporter:Hi,I've replied on another ticket.Please check it.Regards,PenciDesign.
pbourelly Bourelly
ERROR IN DISPLAYING POSTS AND ICONSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 16, 2023 at 11:40pm
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
boustrasaristidis
I can't see the header when i am designing it on Penci DesignClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 16, 2023 at 11:38pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please disable the Elementor Theme Builder (Header & Footer) then follow the Soledad theme builder at this link: https://soledad.pencidesign.net/soledad-document/#header-footer-builde ...