Public Tickets
yaakovo
Editing an imported DemoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2024 at 2:19am
2
Most recent comment from PenciDesign Supporter:Hi,This demo was built with the customizer options, please go to Appearance → Customize → Homepage → General: change the layout in this panel.You can read the document detail at this link: Rega ...
Nuno Bexiga
Hide Ordered:Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2024 at 1:36am
3
Most recent comment from Nuno Bexiga:HelloSorry for late reply . only now i saw this was opened. you can close.happy easter!
mardo2k2
You Might Be Interested InClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2024 at 8:09pm
16
Most recent comment from mardo2k2:Excelente. Ahora sí. Muchas gracias.
pyamasaki
Single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2024 at 6:42am
13
Most recent comment from PenciDesign Supporter:Hi,Please check the screenshot below:Regards,PenciDesign.
WA
Penci block- mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2024 at 6:39am
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Menus and expand the parent menu items that you've designated as mega menus. Ensure that you have removed all the sub-menu items.Regards,PenciDesign.
ravikatha
Social Share Plus Button not visibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2024 at 4:23am
4
Most recent comment from ravikatha:Fixed it myself with custom css
ravikatha
Share Selection Text Facebook App CreationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2024 at 3:53pm
4
Most recent comment from PenciDesign Supporter:Hi,
Let's review the options, similar to the screenshots provided: https://imgur.com/a/dYybm7U
Regards,PenciDesign.
ravikatha
reCAPTCHA integration for single post comment formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2024 at 3:42pm
2
Most recent comment from PenciDesign Supporter:Hi,Please install the Advanced Google reCAPTCHA plugin and follow the document at this link: https://wordpress.org/plugins/advanced-google-recaptcha/Regards,PenciDesign.
martinken
menu page is so slow or stops workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2024 at 7:15am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the menu page loading correctly without any delay/issue.Please try to clear all the browser caches or re-check on the private/incognito mode.Regards,PenciDesign.
brianm185
Play featured video on homepage/category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2024 at 6:53am
7
Most recent comment from PenciDesign Supporter:Hi @Comfygirlcurls,Please create a new ticket with your site URL, I'll check and then send you a quick guide.Regards,PenciDesign.
caslanr aslan
SubdomainsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2024 at 1:45am
2
Most recent comment from PenciDesign Supporter:Hi,This issue pertains to the DNS configuration.Please proceed to the domain settings and delete the A record that includes the * value.For further assistance, please reach out to the domain registrar ...
smithy11
How to add more Social Media Icons to the HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2024 at 10:19am
3
Most recent comment from smithy11:Thank you PenciDesign for this. Worked perfectly well. And prompt reply too. Good service. Thanks again.
xjubeix
Header & Footer not visibleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 27, 2024 at 7:19pm
4
Most recent comment from xjubeix:I am so sorry. Someone switched the page layout from default to blank in WPBakery. I fixed it and now it's working. I apologize.
emregoktepe
Litspeed SettingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2024 at 4:15pm
5
Most recent comment from PenciDesign Supporter:Hi,If you want to significantly improve the page speed score, please delay loading all images until user interaction. You can do this by navigating to Appearance → Customize → Speed Optimization � ...
eivindert
Social loginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2024 at 11:56am
3
Most recent comment from eivindert:Thanks! :)