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Public Tickets

Juan licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 19, 2023 at 3:29am   2 Most recent comment from PenciDesign Supporter:Hi, I have revoked this license. Please register it on the new domain. In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ... fauquetlucile59 Top Bar - Article croppedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2023 at 2:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .penci-headline .pctopbar-item:first-child {    min-width: 50%;}Regards,PenciDesign. hussainsyed Webpage Not Open PerfectlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2023 at 12:40pm   4 Most recent comment from PenciDesign Supporter:Hi, I have revoked this license. Please register it on the new domain. In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ... soccerbbbb logo difference in different languageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 16, 2023 at 3:26pm   4 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Languages > Translations: search the "penci_logo" and then enter the logo URL for each language. Regards,PenciDesign. tssglobalresources Favicon, Dark mode, and Youtube VideoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2023 at 5:31pm   7 Most recent comment from tssglobalresources:Hi,Sorted. Thank you. kinngabhay Site loading issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2023 at 3:17pm   6 Most recent comment from PenciDesign Supporter:Hi,I've configured the cache plugin for your site, here is the latest result:Regards,PenciDesign. Malcolm Refund RequestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2023 at 3:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Please follow this link to request a refund: https://themeforest.net/refund_requests/newEnvato Staff and my leader will respond via email.Regards,PenciDesign. Bhavin Goswami Issues post UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 16, 2023 at 5:43am   17 Most recent comment from Bhavin Goswami:All Good Thanks please close cas lemurdan Customizer not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2023 at 1:33pm   4 Most recent comment from PenciDesign Supporter:Hi,This is an issue of the Hostinger PHP application, please add the following content to the wp-config.php file: define( 'SCRIPT_DEBUG', true );Regards,PenciDesign. heavens4u I AM GETTING CATEGORY AND BOOKMARK ON EVERY OF MY POST PAGES TITLEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2023 at 11:06am   5 Most recent comment from heavens4u:Thanks it work!!! Peter Johannesen CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2023 at 1:17am   3 Most recent comment from PenciDesign Supporter:Hi,The Hide Categories option only hides the category listing on the post layouts, it doesn't affect the permalink.Regards,PenciDesign. gamesmag Service UnavailableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2023 at 1:40am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that one of your installed plugins has a conflict with the PHP version, so it makes the WordPress dashboard unable to work properly.I've activated t ... laugher Alternate textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2023 at 12:33am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please delete the Penci Shortcode & Performance plugin then re-install it by go to Appearance → Install Plugins.Regards,PenciDesign. aamirali51 ​Penci Review DisappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2023 at 7:42pm   2 Most recent comment from aamirali51:never mind, i have resolved the issue. you can close the ticket Lukasz Ropczynski Post category viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2023 at 11:31am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Standard & Classic: turn off the "Display Post Excerpt Instead of Full Content" option.Regards,PenciDesign.