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Public Tickets

Mojo Post template 500 errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 7, 2024 at 1:24am   2 Most recent comment from PenciDesign Supporter:Hi,In response to your question, please read more about this issue by visiting the following link: https://elementor.com/help/500-error/Regards,PenciDesign. emregoktepe PluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2024 at 2:39pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchasing our theme.1/ Yeah, you can keep use Litespeed cache plugin to use the caching from them. But, let's disable all the lazyload images, optimize CSS/ Optimize JS, minify ... Michal Jankowski Attachment PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2024 at 2:06am   2 Most recent comment from PenciDesign Supporter:Hi,I've created a custom attachment.php file for your site, please download and then extract it into the child theme.Regards,PenciDesign. Krystian Menu in Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2024 at 1:35am   4 Most recent comment from PenciDesign Supporter:Hi,The left categories list auto-get from your selected parent category, so you don't need to add the sub-menu.Regards,PenciDesign. Torsten Esser Two Footers from out of nowhereClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2024 at 5:11pm   2 Most recent comment from Torsten Esser:Hey, fixed it myself. There was a problem with the footer.php in my childtheme. There was a conflict after the update of the theme. It's working fine again.Thanks and best regardsTorsten soccerbbbb disable right clickClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2024 at 8:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please install the Disable Right Click For WP plugin at this link: https://wordpress.org/plugins/disable-right-click-for-wp/Regards,PenciDesign. Torsten Esser High Server Load and bad TTFB on Pagespeed InsightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2024 at 1:55am   10 Most recent comment from Torsten Esser:Hi,it'really sad, that wordpress still has no in-build feature to support copyright informations. If you really thinking of adding such an option (page-featured-image-caption) within one of your ... David Gould Gould terrible website performanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2024 at 1:40am   2 Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow the document details at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. EbonyIris Chaging Opacity of ElementsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2024 at 1:30am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: @-webkit-keyframes pencifadeInUpDiv { 0% {  opacity:0;  -webkit-transform:translate3d(0 ... EbonyIris Editing Slider AppearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2024 at 7:48pm   3 Most recent comment from EbonyIris:Perfect! Thank you! bavnild how do i remove this photo at the bottom of the pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2024 at 3:29pm   3 Most recent comment from bavnild:Thank you very much :-) it works now  bavnild Can you tell where I'm changing this color out has been all through now 2 timesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2024 at 3:19pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Menu Text Hover & Active Color: change the color at this option.Regards,PenciDesign. bavnild how did this come and how do I get it away??Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2024 at 3:03pm   3 Most recent comment from bavnild:has managed it :-) bavnild Where is my menu and how do I order it on the page Regards'RenèClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2024 at 12:31pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Menus: you can modify the menu items at this page.Regards,PenciDesign. simplemanslife Soledad About me WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2024 at 10:45am   7 Most recent comment from simplemanslife:very disappointing.