Public Tickets
Laura
Mobile ViewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 hours ago
6
Most recent comment from Laura:Thanks. I'll try that and see what happens.
Abdelmadjid
downloasClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 10 hours ago
1
Most recent comment from Abdelmadjid:solved
eSwan
I want to hide Website field from comment box
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 13 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
You can’t disable the Website field on the comment form because it is handled by the Jetpack plugin. If you want to hide this field, please disable the Jetpack comment form and use the default W ...
LillaGreen
Table of content as post menu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 17 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Table of Contents → General → Sticky Position and select the sticky position for the TOC when users scroll down.
Regards,PenciDesign.
trungpham1686
Missing image and icon
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 21 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
1/ I’ve checked your site, and the icon fonts are displaying correctly.
2/ Due to copyright restrictions, all demo images are replaced with placeholder images. You’ll need to manually edit the ...
LillaGreen
Sharing box under Page Header
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body.page-template-default article.page {
display: flex;
flex-direction: column;
flex-wrap: wrap; ...
abudaggamohammed
Deleting domains relalted to the theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,PenciDesign.
LillaGreen
YouTube videos do not showClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
3
Most recent comment from LillaGreen:It was becuase of the API
eivindert
News ticker lazy loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
3
Most recent comment from eivindert:Thanks!
Lalithastore
Currency not showing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
7
Most recent comment from PenciDesign Supporter:Hi,
1/ If you prefer a specific currency on the donation button, unfortunately this depends on PayPal. At this time, PayPal does not support INR. You can check the supported currency list here: https: ...
LillaGreen
Font page header
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad does not support responsive font sizes for this option. We will consider adding this feature in a future theme update.
Regards,PenciDesign.
InnaTK
Top bar Date squashed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
12
Most recent comment from PenciDesign Supporter:Hi @Jacqueline,
Please create a new ticket and include your site admin account. I’ll log in and help you check it.
Regards,PenciDesign.
Patrice Greanville
Add horizontal news ticker to the SLOGAN TEXT field in homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
Sorry for the misunderstanding.
For the Soledad theme and all default header layouts, the theme does not support replacing the site slogan text with a custom shortcode.
However, you can create a c ...
idjon
admin-ajax.php script
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
I can confirm that this issue is not related to the AJAX Mega Menu.
If you want to disable the AJAX Mega Menu, please go to Appearance → Customize → Logo & Header → Category Mega Menu and tu ...
chavesdigital
cambia de domio
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
5
Most recent comment from PenciDesign Supporter:Hi,
The Soledad theme does not require a license key on localhost, so you can safely ignore all license notices when working or testing in a local development environment.
Regards,PenciDesign.