Public Tickets
emersonerlls1
Logo does not edit
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 14 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Your header was built using the Penci Header Builder. To modify any header elements, please go to Dashboard → Header Builder, then click "Edit with Penci Header Builder" on the current header. ...
emersonerlls1
Change fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 15 hours ago
5
Most recent comment from emersonerlls1:Thanks, that wasn't exactly what I needed, but I managed to solve it in the page options, where there's a choice to not show the page title.
Lalithastore
AMP
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
2
Most recent comment from PenciDesign Supporter:Hi,
If you would like to remove the AMP version, simply deactivate the Penci Soledad AMP plugin by going to Dashboard → Plugins → Installed Plugins.
Regards,PenciDesign.
Grimnik
Category - 2 grid - how...
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, please create the page using the Elementor Page Builder. You can follow the video documentation at the link below for guidance on how to do this.
https://soledad.pencidesign.net/sole ...
infosjirc
Blank White Page on websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
8
Most recent comment from infosjirc:Okay, thanks for your feedback!
emersonerlls1
Problem with WordPress
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please understand that you can only edit a page with WPBakery Page Builder if it was originally built using that builder. In this case, the page was built with the Customizer or Elementor, so it c ...
Joanin
Sidebar menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
7
Most recent comment from Joanin:Hi,That's perfect, thank you very much!
Joanin
Add a colored border to only one side of the headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
5
Most recent comment from Joanin:Hi,Thank you very much sir.
Jacqueline Lawson
Video Blackout on Mobile DeviceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
7
Most recent comment from Jacqueline Lawson:Way cool! Thanks.
Lalithastore
Currency not showing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
13
Most recent comment from PenciDesign Supporter:Hi,
The issue is that some asset URLs on your site are not being served over HTTPS, which causes them not to load correctly in external app browsers. Please install the SSL Insecure Content Fixer plug ...
Šárka
Non-existent content of the section
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Based on the screenshot you shared, the issue is that the query settings are configured incorrectly. In this case, please edit the page with Elementor, then edit the Posts element and review the Q ...
opt5
penci video playlistClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
9
Most recent comment from opt5:thanks so much !
opt5
update pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
3
Most recent comment from opt5:Thanks that worked
Vargis Khan
Page Customization
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
11
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General: turn off the "Display Published Date & Modified Date" option.
Regards,PenciDesign.
Vargis Khan
Category Page appears Broken
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please change the screen options like the screenshot below:
Regards,PenciDesign.