Public Tickets
maximilianruschepaul
Update Soledad to 8.6.9
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,
This may be an issue with the multilingual plugin.
Please go to Appearance → Customize → General → Extra Settings and enable the option Fix Polylang Translation Issue.
Regards,PenciDesign.
Imactions
Request to release license from old domain
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Jahangir
migration Pennews to Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,
You need to deactivate all the plugins that come with the PenNews theme and then check again.
Regards,PenciDesign.
Phil S.
Errors in ads/header question
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 10 hours ago
18
Most recent comment from Phil S.:ok. the problem has been fixed, customizer and widgets workign good. I disabled all widgets using the widget-disable plugin in order to get the tag issue under control. You can turn any necessary widg ...
hschaeferthemeforest
Penci Advanced Categeries -> Show in hierarchical
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 13 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
BrojJedan
Home Featured Categories Style 13 Grid 3 Columns
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 21 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
maximilianruschepaul
render-blocking requests
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
11
Most recent comment from PenciDesign Supporter:Hi,
Yes, I’ve configured everything related to images and JavaScript to be delayed. This is a key factor in helping your site load faster and achieve a higher score on Google Core Web Vitals.
Regard ...
crosseduardo123
Active Soledad
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Maciek
tabbed mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
3
Most recent comment from Maciek:I found it already in your help movie. Problem was because I looked at youtube movie with mega menu and it was different that your help movie, although it was similar time long. At this moment I alr ...
dancarls
editor
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
We’ve already prepared a detailed document about the theme update. Please take a moment to read it at this link:
How to Update A Premium WordPress Theme to the Latest Version?
Regarding the En ...
arabvoicebe
Mobile Menu Not Showing Correctly on Soledad Theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the mobile menu like the screenshot below:
Regards,PenciDesig ...
mentaliser
Change domain name
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Cristian_Lovati
Portfolio/project function
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
The portfolio is managed through the Penci Portfolio plugin, which you can install via Appearance → Install Plugins.
Please follow the detailed instructions in the documentation at this link: ht ...
clarastravelroute
Re-displaying an old blog post on the homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
If you want to display an old blog post again on the homepage, please consider installing and using the Republish Old Posts plugin, and follow the documentation provided at this link: https://vi.w ...
Fr3nkMara
pensi header builder
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
8
Most recent comment from PenciDesign Supporter:Hi,
1/ Please send me the URL that uses the header layout similar to the screenshot you sent.
2/ You can change the general logo size by going to Appearance → Customize → Logo & Header → Logo.
R ...