Public Tickets
almondsurf
Free Shipping
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 19 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → WooCommerce → Store Notice: add the notice and check the "Enable store notice" option in this panel.
Regards,PenciDesign.
maximilianruschepaul
render-blocking requests
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
9
Most recent comment from PenciDesign Supporter:Hi,
I don’t use any Total Cache Pro features; the free version is sufficient. All the keys are shared in the documentation link—just follow it: https://soledad.pencidesign.net/soledad-document/#sp ...
rudyhadisentosa
mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
3
Most recent comment from rudyhadisentosa:ok it works. thanks
Tina Tolle
Use a custom font (Toadstool) for site headings and header navigation (including dropdowns).
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
6
Most recent comment from PenciDesign Supporter:Hi,
The logo font on mobile is using the heading font. If you change the general heading font at Appearance → Customize → General → Typography, the mobile logo font will also change.
You can als ...
Fr3nkMara
pensi header builder
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
6
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site and found that some basic and default WordPress features used by the Soledad theme are not working because your hosting service (altervista.org) uses a modified version of ...
kurapika168
how to disable line hover linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
3
Most recent comment from kurapika168:thank you!
kurapika168
quote
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
You’ve inserted the blockquote block from the WordPress core. This style is managed by WordPress, and Soledad can’t modify its style.
If you want to use the Soledad blockquote style, please in ...
kurapika168
page customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
4
Most recent comment from kurapika168:thank you!
almondsurf
Attributes > Colors
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
As mentioned previously, you configured the settings in the wrong place—this is not a theme bug.
Regards,PenciDesign.
vominhngoc
Can't install theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
6
Most recent comment from PenciDesign Supporter:Hi,
You’ve built this page with full Elementor mode, which removes all the header/footer from the default theme elements/templates. Please check/edit with Elementor and then enable the header/footer ...
Massimo Basso
CLS issue on website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and you’re currently using the PageSpeed optimization options and cache from the LiteSpeed plugin, so all optimization and scores on your site depend on this plugin.
Th ...
kurapika168
general questions on color customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
3
Most recent comment from kurapika168:thank you!
paulin1212
WordPress error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
I can confirm this issue is outside of WordPress and the Soledad theme. It is related to your server configuration, so we cannot provide a solution for this case because we don’t install or mana ...
maximilianruschepaul
hide breadcrumbs on mobiles
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
The issue is caused by the header you built, which includes extra spacing and CSS that removes the bottom margin/padding. As a result, the breadcrumb has shifted to the top.
Please go to Appearanc ...
Vitamate
Revoking license
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...