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Public Tickets

qrrrta Cookies   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 5:05pm   2 Most recent comment from PenciDesign Supporter:Hi, The Soledad theme only supports a simple GDPR policy. If you need to display a customized cookie consent, you will need to install a third-party plugin such as CookieYes, Complianz, or similar. Re ... tzahar Gutenberg Editor style   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 2:45pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support this feature. However, we plan to add it in a future theme update. Regards,PenciDesign. Begum Related posts settings not working on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 9:43am   11 Most recent comment from Begum:Thanks for this tip! That setting was already enabled, but now I disabled it and all 6 related posts started to appear.Thanks for your assistance. I think all these settings should be documented. Hav ... Jon categoy   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 1:21am   2 Most recent comment from PenciDesign Supporter:Hi, This issue is related to the hosting/server configuration, so please forward this screenshot to your hosting support team for an efficient solution. Regards,PenciDesign. voyagenic Category menu padding   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2025 at 5:23am   8 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts.col-mn-4 .pen ... anoop Khanduri Issue with Weather API Not Functioning Properly in Soledad Theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 1:44pm   4 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and this issue is related to the LiteSpeed Cache plugin. I have cleared all site cache, and the weather widget is now displaying correctly. Here is the screenshot: htt ... tim-nieuwpoort Login button menu   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 10:33am   10 Most recent comment from PenciDesign Supporter:Hi, If you want it to appear as shown in the screenshot, please build the header using the Penci Header Builder. Regards,PenciDesign. Patrice Greanville New strange SEARCH FUNCTION appears on all my pages   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Widgets and remove all the widgets located in the "Header Signup Form" area. Regards,PenciDesign. webimage H Changing H1, H2, etc font sizes   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:46pm   4 Most recent comment from PenciDesign Supporter:Hi, 1/ Yes, you can adjust the HTML heading font size for the single post content only. 2/ For other theme elements, the heading font size follows the theme style. You can use the search button in the ... webimage H Vertical position of content in Penci Slider for mobile vs desktop   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:23pm   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the URL where you’ve inserted this element. I’ll check it and provide you with a custom CSS code, as the Soledad theme doesn’t currently support this option for individual dev ... webimage H Make logo on mobile larger   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:21pm   4 Most recent comment from PenciDesign Supporter:Hi, Please send me your site URL so I can check and provide you with a custom CSS code. If you need a separate layout for mobile, I recommend building the header layout using Penci Header Builder: htt ... Jingjing Zhang How many languages are supported   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 6:25am   2 Most recent comment from PenciDesign Supporter:Hi, Here’s how to enable multiple languages in Soledad: 1/ Soledad theme supports all languages worldwide.2/ The screenshot you sent suggests using Polylang to manage translations.3/ In most cases ... rtruslove Infinite Scroll inside Posts SupportedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 9:34pm   3 Most recent comment from rtruslove:Sorted. Thank you! pedewu1 Margin hero websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 4:18pm   13 Most recent comment from pedewu1:Thanks, we can close the ticket :)Can we work on this? https://pencidesign.ticksy.com/ticket/3824976/ It's a matter of life and death for me right now! tim-nieuwpoort Disable sticking sidebar   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2025 at 10:01am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → General Settings: turn off the "Enable Sticky Sidebar" option. Regards,PenciDesign.