Public Tickets
falahaticyrus
Website Speed IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 7, 2024 at 2:52pm
10
Most recent comment from PenciDesign Supporter:Hi,
You can remove the WP-Rocket plugin now.
W3 Total Cache offers more caching options and methods compared to WP-Rocket.
No, the free version of W3 Total Cache already includes all the nece ...
kmichalaros
Problem with fontsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 7, 2024 at 1:10pm
7
Most recent comment from kmichalaros:It was a setting at the Litespeed plugin... everything is fine now. Thank you and sorry
paulo
Newest/oldestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 7, 2024 at 11:37am
3
Most recent comment from paulo:Thank you very much for your patience.Paulo
metadados
Videos StyleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 7, 2024 at 1:32am
4
Most recent comment from PenciDesign Supporter:Hi,
The "Video" post format only supports a "Video URL," as shown in the screenshot you provided. It does not support uploading media files directly into the custom field.
To use a video, upload the m ...
paulo
UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 8:48pm
3
Most recent comment from paulo:Thank You; thats ok now.Paulo
tim-nieuwpoort
Adjust number of shown postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 3:47pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Settings → Reading → Blog pages show at most: change the number of posts at this option field.
Regards,PenciDesign.
Margo
Vafpress Post Formats UIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 3:45pm
2
Most recent comment from PenciDesign Supporter:Hi,
You can install this plugin by going to dashboard → Appearance → Install Plugins.
Regards,PenciDesign.
Alessandro
Single Post ArticleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 3:44pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Single Posts → General → Single Posts Template: select "Style 1" option.
Regards,PenciDesign.
michaellafrasse
Header with full height background imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 3:35pm
11
Most recent comment from michaellafrasse:All goods ;)Thanks
vehuel
Ai ToolsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 9:11am
3
Most recent comment from vehuel:Hi,it is the AI Assitant Plugin, yesterday i disabled it......,Thanks
metadados
PaywallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 1:54am
6
Most recent comment from PenciDesign Supporter:Hi,
I’ve just re-updated your site.
Please clear your browser cache and check again.
Regards,PenciDesign.
unpardenomadas Puig
mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 1:31am
11
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 960px) {
#navigation .button-menu-mobile {
display: none;
}
...
Ranjeet Singh
Penci Template Not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 6, 2024 at 1:20am
10
Most recent comment from PenciDesign Supporter:Hi @Edivaldo,
Please create a new private ticket with your site login information or send the request to [email protected]
Regards,PenciDesign.
andrek33
SEO ProblemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 5, 2024 at 4:28pm
22
Most recent comment from PenciDesign Supporter:Hi,
Please send me a screenshot of the issue you reported.
Regards,PenciDesign.
tim-nieuwpoort
All new posts buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 5, 2024 at 4:26pm
4
Most recent comment from PenciDesign Supporter:Hi,
In this case, I recommend using the Load More button. It doesn’t have any negative impact on SEO.
Regards,PenciDesign.