Public Tickets
lukabat
Elementor Sidebar in Responsive Mode
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 4:40am
4
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you configure it.Regards,PenciDesign.
ravikatha
Unable to get AI image generated using Midjourney
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 3:19am
5
Most recent comment from ravikatha:Thanks for checking. Let me know once the issue is fixed so that I can remove the admin user account I created for this issue.
mikkijack
Share buttons on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 2:45am
4
Most recent comment from mikkijack:I found it. Thank you!
laithb
Site Health Status - 3 critical issues
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 2:35am
18
Most recent comment from PenciDesign Supporter:Hi,Please try these steps:- Enable all the JS delayed options,- Go to Appearance → Customize → Speed Optimization → Optimize Javascript → Exclude Scripts from Delay Execution: enter the foll ...
AlmaBosnic
PHP version
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 12:30am
2
Most recent comment from PenciDesign Supporter:Hi,The Penci Text To Speech plugin uses the Google API with PHP 8.0, so you should downgrade your server to PHP 8 and then check again.Regards,PenciDesign.
stefanos7210
MOVE FORM SOLEDAD TO PENEWSClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2024 at 5:25pm
17
Most recent comment from stefanos7210:Ok i found the solution pleas close the ticket :)
3bitscontacto
Home: latest posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2024 at 1:20pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please create a custom homepage with the Elementor Page Builder then modify the Query settings.Here is a video document:Regards,PenciDesign.
3bitscontacto
Right mouse clic not working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2024 at 1:19pm
2
Most recent comment from PenciDesign Supporter:Hi,Have you installed any plugins that disable the right-click function? The issue seems to be caused by one of your installed plugins modifying the right-click action, thus preventing it from working ...
Jason
Main Menu Banner Custom Logo (desktop)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2024 at 10:33am
3
Most recent comment from Jason:Thanks, this helped a lot!
Trinitymediamk
Instalation Problem - ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2024 at 10:25am
3
Most recent comment from Trinitymediamk:Thanks i have access to the cPanel and I install 'php-mbstring' extensionnow everything works perfectly
johannesblumenberg
Remove Lines before Comments and around share buttons
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2024 at 3:25pm
5
Most recent comment from johannesblumenberg:Thanks, that killed only 2 of 3, but I managed to do the third on my own!
brianm185
Popular Posts data
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2024 at 3:17pm
2
Most recent comment from PenciDesign Supporter:Hi,The issue arises from the difference between live data on the back-end and cached data used by the front-end through WordPress and your installed cache plugin. If you wish to synchronize the data b ...
Jason
Mobile Header LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2024 at 10:13am
6
Most recent comment from Jason:Thank you, this did the trick. I appreciate all of your help!
lukabat
Displaying post categories as solid buttons
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2024 at 6:46am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Style for Post Categories Listing: change the category listing style at this option.Regards,PenciDesign.
David Schardt
Downloaded emo site doesn't appear
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2024 at 12:48am
2
Most recent comment from PenciDesign Supporter:Hi,I've reviewed your site, and both the homepage and other pages already resemble the 24H News demo. Could you please provide a screenshot highlighting the specific issue you're encounterin ...