Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

gluecksgefuehl WooCommerce Integration   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 1:12am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → WooCommerce → Status → Tools → Create default WooCommerce pages: click the "Create Pages" button, clear all the caches and then check again.Regards,PenciDesign. jochite Chinesta Tejera Conflictos con el plugin Pencil soledad ampClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2024 at 10:02am   5 Most recent comment from jochite Chinesta Tejera:He seguido sus indicaciones creando el Menu AMP pero sigue dándome los mismos conflictos. En cambio sin activar el plugin Pencil Soledad AMP puedo visualizarlos sin ningún problema para ambas versio ... chikevyn Where do edit all the ads on the homepage and single pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2024 at 9:21am   3 Most recent comment from chikevyn:Thank you Leonardo Home Page Layout   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2024 at 4:52pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed your site by editing the homepage with the homepage with the Elementor: https://streamable.com/lv7271Please clear all the browser caches and check again.Regards,PenciDesign. Agustin penci pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2024 at 11:01am   5 Most recent comment from Agustin:Also solved, you have to choose text to speech api from the apis & services > library > text to speech api, create credentials and add the key...done Krystian Related posts looks quite randomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2024 at 10:07am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Inline Related Posts: change the post order at the "Order Inline Related Posts By:" option.Regards,PenciDesign. IBM KHAN category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2024 at 1:56pm   3 Most recent comment from IBM KHAN:Thank U henryhuangg I want to use theme for my subdomainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2024 at 6:42am   4 Most recent comment from PenciDesign Supporter:Hi,I've replied to your other ticket.Regards,PenciDesign. alcon_s UpgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 9:40pm   4 Most recent comment from alcon_s:This worked. Thank you very much logkorea theme panel translateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 1:55pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. furqanks Hamburger menu issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 9:24am   5 Most recent comment from PenciDesign Supporter:Hi,I've configured your site.Please clear all the browser caches and check again.Regards,PenciDesign. nadadecor1 reglageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 8:22am   9 Most recent comment from nadadecor1:thanks, it's good, it worked fine now daveydje Mobile Menu on iPad (smaller screen)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 1:41am   2 Most recent comment from PenciDesign Supporter:Hi,Please re-update the Soledad theme to fix this issue by following the document below:How to re-update the Soledad theme?Regards,PenciDesign. SimsWorld Issues with smooth scroll and header imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 30, 2024 at 4:45pm   22 Most recent comment from PenciDesign Supporter:Hi,If the code I sent doesn't work, it means the CSS solution can't resolve this issue. You need to exclude the Google Ads auto-insert from this area.Regards,PenciDesign. oktabaperis Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2024 at 3:51pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .pc-builder-element.penci-menuhbg-wapper {  display: flex;  flex-direction: row;  align-items: center ...