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Public Tickets

Ron Diner thumbnails for posts not appearing on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2024 at 2:23pm   3 Most recent comment from Ron Diner:This worked. Thank you for your quick reply.  rondiner I don’t understand query type   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2024 at 1:03pm   2 Most recent comment from PenciDesign Supporter:Hi, Please send me your site URL. Regards,PenciDesign. Akira McDonough-Sieben Images on main blog page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2024 at 11:22am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → General Settings →  Featured Images Type: change the image size at this option field. Regards,PenciDesign. engrsajjadali I am getting theme error, plz resolve it quick.   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2024 at 4:10am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Jonathan I'm getting this Critic Issue on my Site Health section   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2024 at 1:18am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please read the technical document detail at this link: https://servebolt.com/help/technical-resources/how-to-clean-up-autoloaded-options-in-wordpress/Regards,PenciDesign. Akira McDonough-Sieben Header   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2024 at 12:16am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #header .inner-header .container {  padding: 0;  width: 100%;  max-width: 100%;}Regards,PenciDesign. lanredahunsi Setting Single post/Category Side BannerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2024 at 4:13pm   5 Most recent comment from lanredahunsi:I have fixed it. Thanks. Lukasz Ropczynski Additional banner space   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2024 at 1:14pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad does not support displaying the ad banner in this way.Regards,PenciDesign. Akira McDonough-Sieben Banner image header   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2024 at 7:15am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Header Background Image: upload the image that you want to show background at this option field.Regards,PenciDesign. MickLite7 Remove Ad   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2024 at 11:20pm   7 Most recent comment from MickLite7:AHHH thank you, I found it in the settings, it had HOME tagged. Weird it didn't show up on the other theme, but all is well now. Love soledad, have had it on my other site for many years and been ... therevivingpakistan No option for changing font size   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2024 at 6:23pm   9 Most recent comment from PenciDesign Supporter:Hi,I've edited your site.Please clear all the browser caches and check again.Regards,PenciDesign. gregory73 Staging site URL remains in live environmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2024 at 10:24am   3 Most recent comment from gregory73:Thank you. Done.This helped! Very useful tool.Thanks again for prompt response! Gregor Website   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2024 at 8:57am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the issue is related to Ezoic optimizations. Please disable all optimization options in this service/plugin and check again. If you want to optimize your site, plea ... otakuapologist HELP! REPLY ERROR!   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2024 at 12:35am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please check your browser, as the reply button is working correctly on my end. 2. Regarding the featured image issue, please refer to the reply I wrote in your other ticket.Regards,PenciDesign. askrocco6531 Website load time on mobile is way too long   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2024 at 5:38am   15 Most recent comment from PenciDesign Supporter:Hi,This is an issue with Elementor lazyload.Regards,PenciDesign.