Public Tickets
joseph
Penci AI smartcontent creatorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2024 at 4:11am
5
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and the issue is caused by the Cloudflare JS optimization settings, which are affecting all the JavaScript functions on your site’s admin area.
Please log in to your Cl ...
luciadad
H1, H2, H2... in UPPERCASEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2024 at 5:24pm
3
Most recent comment from luciadad:Done. Issue solved, thank you!
sgilfus
Adding image to postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2024 at 12:56am
6
Most recent comment from PenciDesign Supporter:Hi,
Thank you for letting me know. We'll double-check this plugin during our testing and provide you with an update once it's available.
Regards,PenciDesign.
sgilfus
Best Membership PluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2024 at 12:55am
2
Most recent comment from PenciDesign Supporter:Hi,
For general purposes, you can install the Ultimate Member plugin using this link: Ultimate Member Plugin.
Regards,PenciDesign.
BradKlimkowski
Lines above and below navigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2024 at 4:54pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#navigation {
border: 0 !important;
}
Regards,PenciDesign.
sgilfus
Penci HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2024 at 3:36pm
12
Most recent comment from sgilfus:understood - we will try to re-create using header 6. Thank You - You may close this ticket.
rogerio ferreira
pencil blocks are not activeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 17, 2024 at 10:34am
2
Most recent comment from PenciDesign Supporter:Hi,
The problem may be caused by a conflict between one of your installed plugins and the Gutenberg editor mode.
To troubleshoot this, please disable all plugins (except for those that come with the P ...
michaellafrasse
Soledad Instagram Feed is not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2024 at 8:40am
15
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to your server. Please follow the instructions in this document to resolve it: How to Fix “The Link You Followed Has Expired” Error in WordPress.
Regards,PenciDesign.
xarabithan
Paywriter: Paypal-ConnectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2024 at 1:09am
2
Most recent comment from PenciDesign Supporter:Hi,
For the Donate button, there is no need to set up the IPN.
Regards,PenciDesign.
xarabithan
Podcast Plugin: 3 questions/improvementsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2024 at 1:07am
2
Most recent comment from PenciDesign Supporter:Hi,
Thank you for your suggestions. We will research and consider adding these in a future plugin update.
Regards,PenciDesign.
metadados
CheckoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2024 at 5:12pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to the WooCommerce payment settings and ensure that all the Stripe account details are entered correctly. Our plugin only handles the data you’ve entered with the Stripe server, re ...
Alessandro
Cambio Demo templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2024 at 1:39pm
3
Most recent comment from Alessandro:OK.Thank.
andrewsgibson
Related Posts headingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2024 at 10:10am
3
Most recent comment from andrewsgibson:Thanks, that did it.
luciadad
Lighbox gallery - image caption not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2024 at 9:46am
3
Most recent comment from luciadad:Ticket can be closed :) Thank you
playg20c
Object Cache QuestionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2024 at 1:04pm
2
Most recent comment from PenciDesign Supporter:Hi,
Yes, you can install and use the W3 Total Cache plugin to enable the Object Cache feature.
Regards,PenciDesign.