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Public Tickets

elakri_khalid translateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2025 at 3:37pm   5 Most recent comment from elakri_khalid:Thank you dear, I used a snippet for that. Now it's fine.  InnaTK Penci RSS AggregatorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2025 at 12:44pm   10 Most recent comment from InnaTK:Thank you for the update.Regarding the portfolio feature I figured it out - using the taxonomy instead of categories to pull in portfolios, thank you! Cristian_Lovati Double gallery viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2025 at 8:49am   7 Most recent comment from Cristian_Lovati:ok thanksIt's ok! Antonio Hamburger menu does not work fineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2025 at 4:52am   3 Most recent comment from Antonio:Thank your very much. It works fine kenkenhaha 幫忙解除授權綁定，讓我在新網站啟用   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2025 at 8:00am   4 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Volodymyr Tymko [email protected]   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2025 at 6:32am   6 Most recent comment from PenciDesign Supporter:Hi, Please understand that the Envato account used to purchase the Soledad theme is required to receive updates and support from our team. We cannot assist you if you do not have a valid Envato accoun ... Mani change the domain and transfer license to another domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2025 at 12:37am   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the purchase code. I’ll check it and help you revoke it. Regards,PenciDesign. John Remove share buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2025 at 5:13pm   7 Most recent comment from John:Hello again.I have returned to say thank you for helping me out. When I got to that section, the hide share function for those buttons were already selected. I suspect maybe they were newer buttons ... maximilianruschepaul Social Share Saving Setting Bug?   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2025 at 2:24pm   4 Most recent comment from PenciDesign Supporter:Hi, I’ve fixed the issue—it was related to the multilingual plugin. In the future, if this problem happens again, please go to Appearance → Customize → General → Extra Options, then click th ... maximilianruschepaul Header logo slogan not centered under the logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2025 at 10:35am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-header-builder .pc-builder-element.pc-logo a { display: flex; flex-direction: column; alig ... achanotech video in titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2025 at 9:42am   2 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and the issue is caused by the WP Automatic plugin. It includes some CSS code that conflicts with the default theme styles. Please go to Appearance → Customize → C ... gerencia110 reembolso de dineroClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 7, 2025 at 1:34am   4 Most recent comment from PenciDesign Supporter:Hi, Please wait for a reply from my leader and the Envato staff via email. Kindly understand that I’m only a technical support representative and cannot make any decisions regarding your request. Re ... freshde Theme update breaking our websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2025 at 6:45pm   12 Most recent comment from freshde:Please don't do anything right now, we're working to resolve this issue and we'll let you know if we need you for further. kanishkaceo table contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2025 at 8:25am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Table of Contents → General → Enable Support in Post Types, and select the "Posts" option. You can also customize all the settings in this panel to fi ... md_emran23 Item Purchase CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2025 at 5:32pm   5 Most recent comment from md_emran23:thank you