Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

satyanandi191 how to balance read more button in post page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 8:14am   2 Most recent comment from PenciDesign Supporter:Hi, Could you please provide the URL where this issue is occurring? This will help us investigate and assist you more effectively. Regards,PenciDesign. woowvideos Penci Featured Cat   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 12:15am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support modifying the post title HTML markup. We will add this option in a future theme update. Regards,PenciDesign. CisCo Lightbox Not Working in Soledad Theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2025 at 10:45am   4 Most recent comment from PenciDesign Supporter:Hi, The image in the Elementor lightbox is not working due to a conflict between Elementor’s Swiper library and the Soledad theme.   For now, to enable the lightbox, please disable the lightbox opt ... davidw406 Google Analytics   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2025 at 3:59pm   2 Most recent comment from PenciDesign Supporter:Hi, Regarding this case, please wait for our team to check and update the plugin soon. Regards,PenciDesign. davidw406 Adobe Flash Plugin 403 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2025 at 4:41pm   10 Most recent comment from davidw406:It has passed the audit for this issue.  Still not sure how, but it is corrected.  Thank you. Olaf Custom FieldClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2025 at 12:29pm   5 Most recent comment from Olaf:Hello,PERFECT - Thank you :-)Regards, Olaf Mr Hung I want to redesign the product category page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2025 at 5:05am   6 Most recent comment from PenciDesign Supporter:Hi, You can copy this file to the child theme: wp-content/themes/soledad/woocommerce/archive-product.php Regards,PenciDesign. Bruce Breton Homepage and Theme Slider Issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 10:38pm   2 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and the issue is related to the LiteSpeed Cache plugin settings. If you want to optimize your site's loading time, please refer to this guide: Speed Optimization ... tim-nieuwpoort 2-colums mobile   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 4:39pm   6 Most recent comment from PenciDesign Supporter:Hi, This could also be a cache issue. Please clear all site caches and your browser cache, then check again. Regards,PenciDesign. Nikki O\'Connor theme customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 2:47am   1 Most recent comment from Nikki O\'Connor:My client wants to 'merge' the look of a couple of your home pages. He wants to use the header and general look from 'Dark Mode', but wants the home page body section to be styled ... megm Home page editing   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 1:26am   2 Most recent comment from PenciDesign Supporter:Hi, The issue is related to the Gutenberg editor mode in WordPress. Please note that in Gutenberg mode, some elements may not appear the same as they do on the front end because certain CSS files and ... AlbertCrane4 H1 Heading Tag on Homepage   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2025 at 1:17am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Homepage → General → Add More Tag for Homepage and make sure you have filled in the content for this option. Regards,PenciDesign. davidw406 Components not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2025 at 4:06pm   3 Most recent comment from davidw406:Thank you for your help.  It has been resolved. Lena Licence   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2025 at 6:42am   6 Most recent comment from PenciDesign Supporter:Hi @Daniel, Please create a new private ticket with your admin account, and I'll log in to help you check it.   Regards,PenciDesign. Mr Hung Tag a review   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2025 at 1:57pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of the Soledad theme does not support this feature, and there is no plugin available that meets your requirements at this time. You may consider hiring a fre ...