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Public Tickets

Claire Backgroud colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2024 at 7:11am   18 Most recent comment from Claire:Got it. Thank you so much! I'd say it's still a wonderful theme for me and I really enjoy it :) therevivingpakistan AccessibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2024 at 2:13am   4 Most recent comment from PenciDesign Supporter:Hi,I've tried to fix this issue by adding some extra CSS code, but it still hasn't been resolved. It might be an error with Google's mobile check.I'll take some time to re-check it ... director12345 How to add source image bottom of post featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 2:14pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Enable Caption on Featured Image" option.Regards,PenciDesign. director12345 How to rearrange social ICONsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 2:09pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Add & Order of Social Icons: drag and drop the social icon listing order on this page.Regards,PenciDesign. director12345 I want to 5 Videos in single row, I mean 1 row 5 columnClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 11:31am   3 Most recent comment from director12345:THank you Team director12345 Category and Post section width sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 11:30am   5 Most recent comment from director12345:THank you Team giligerson5 how do i make 404 page with soledad theme?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 8:42am   3 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Pages → 404 Page: Configure the 404 page content on this page.2. About the featured image size, please navigate to Customize → Posts Layouts → Oth ... gluecksgefuehl WooCommerce IntegrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2024 at 1:12am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → WooCommerce → Status → Tools → Create default WooCommerce pages: click the "Create Pages" button, clear all the caches and then check again.Regards,PenciDesign. jochite Chinesta Tejera Conflictos con el plugin Pencil soledad ampClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2024 at 10:02am   5 Most recent comment from jochite Chinesta Tejera:He seguido sus indicaciones creando el Menu AMP pero sigue dándome los mismos conflictos. En cambio sin activar el plugin Pencil Soledad AMP puedo visualizarlos sin ningún problema para ambas versio ... chikevyn Where do edit all the ads on the homepage and single pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2024 at 9:21am   3 Most recent comment from chikevyn:Thank you Leonardo Home Page LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2024 at 4:52pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed your site by editing the homepage with the homepage with the Elementor: https://streamable.com/lv7271Please clear all the browser caches and check again.Regards,PenciDesign. Agustin penci pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2024 at 11:01am   5 Most recent comment from Agustin:Also solved, you have to choose text to speech api from the apis & services > library > text to speech api, create credentials and add the key...done Krystian Related posts looks quite randomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2024 at 10:07am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Inline Related Posts: change the post order at the "Order Inline Related Posts By:" option.Regards,PenciDesign. IBM KHAN category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2024 at 1:56pm   3 Most recent comment from IBM KHAN:Thank U henryhuangg I want to use theme for my subdomainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2024 at 6:42am   4 Most recent comment from PenciDesign Supporter:Hi,I've replied to your other ticket.Regards,PenciDesign.