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Public Tickets

Jon Miksis Top bar issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 1:48am   14 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. guilhermeeddias Slow loading pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2025 at 5:56am   4 Most recent comment from guilhermeeddias:I already solved the problem with wp rocket krishnakarunanithi5 Issues with General Magazine Demo Import on WordPress   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2025 at 3:22am   3 Most recent comment from krishnakarunanithi5:I will try another demo option. If the issue persists, I will inform you. satyanandi191 how to show posts category basis   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2025 at 2:08am   2 Most recent comment from PenciDesign Supporter:Hi, You can create a similar layout using the Archive Template in Elementor. Insert the Penci Latest Posts widget and select the Grid Boxed layout, as shown in this screenshot: https://imgur.com/a/d16 ... aifstan Remove author and icon display   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2025 at 1:56am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, you can’t remove these elements because they are embedded via an iframe from an external URL. You can only remove content that was created on your site. Regards,PenciDesign.  sgilfus FrontEnd Design Layout Fix   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2025 at 11:45am   6 Most recent comment from PenciDesign Supporter:Hi, It still doesn't work. Regards,PenciDesign. guilhermeeddias Change captions color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 2:08pm   2 Most recent comment from PenciDesign Supporter:Hi, Could you please provide the URL where this issue is occurring? This will help us investigate and assist you more effectively. Regards,PenciDesign. Mr Hung Hook Help   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 6:45am   8 Most recent comment from PenciDesign Supporter:Hi, Why do you need to add PHP code when we’ve already provided an option to remove it? This option will remove all the swatches you want on the product archive page. Please go to Appearance → Cus ... cliffc2 Redirect   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 5:06am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Topbar → General Settings → Redirect to a custom URL after logging in: enter the URL in this option field. Regards,PenciDesign. voyagenic Demo data installation   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2025 at 12:30am   2 Most recent comment from PenciDesign Supporter:Hi, Please follow these steps: Go to dashboard → Soledad → Connect Instagram: connect to your Instagram account on this page, Navigate to Appearance → Widgets: add the ".Soledad Instagram Feed" ... aifstan Filtration of materials   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2025 at 11:46am   8 Most recent comment from PenciDesign Supporter:Hi, We’ll research and consider adding this in the future. Regards,PenciDesign.  satyanandi191 how to balance read more button in post page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2025 at 8:05am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width:1170px) { body.page-id-2020 .pcsl-inner .pcsl-content .pcsl-title { ... cricketbeingmedia Featured Image is Randomly Added to Pages in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2025 at 6:38am   3 Most recent comment from cricketbeingmedia:Thanks, It worked Mr Hung Penci Product Filter Help   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 1:42pm   4 Most recent comment from PenciDesign Supporter:Hi, Please watch this video tutorial: https://youtu.be/5eu8HBA6LlQ?t=1143 Regards,PenciDesign. satyanandi191 how to balance read more button in post page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2025 at 1:39pm   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the page URL where you inserted this element. I'll check it and provide you with a custom CSS code. Regards,PenciDesign.