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Public Tickets

hagedorn Website Relaunch while Live site still online   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 3:20am   6 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: https://blogvault.net/wordpress-staging-to-live-site/ Regards,PenciDesign. Kyko Banner in mobile header   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Dashboard → Header Builder, select Edit with Penci Header Builder on the current header layout, then choose Tablet/Phone. Insert the HTML code and modify the banner image as shown i ... Krystian After update Soledad theme my Disscuse comments are gone   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2024 at 12:36am   10 Most recent comment from PenciDesign Supporter:Hi, 1/ You can change the text by going to Appearance → Customize → Quick Text Translations, 2/ Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #respon ... yarante Incompatibility with latest version of elementor pro   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 6:06pm   6 Most recent comment from PenciDesign Supporter:Hi, We just addressed this issue on the latest theme files. You can update your site without any risk. Regards,PenciDesign. firosyd Penci Blocks / TemplatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 5:07pm   5 Most recent comment from firosyd:Ok, thank you for reply.Let's to see the options given for you and choose one.Regards hagedorn Migration or New Site?   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 3:21pm   2 Most recent comment from PenciDesign Supporter:Hi, Please follow these steps: Deactivate all current plugins. Install and activate the Soledad theme. Install the Penci Soledad Migration plugin to convert the old theme data to Soledad. Install the ... hagedorn Details on NewsMag Migration   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 3:19pm   2 Most recent comment from PenciDesign Supporter:Hi, The Penci Migration plugin will transfer all custom post metadata, such as post views, reviews, recipe data, etc., to the Soledad theme. Regards,PenciDesign. hagedorn Import elementor blocks/templates not working   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 3:18pm   2 Most recent comment from PenciDesign Supporter:Hi, This issue is with the latest version of Elementor. You have two options: Wait for our team to fix it as soon as possible. Downgrade Elementor to version 24 by going to Dashboard → Elementor → ... planetorlando Theme is corupt after   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 12:27pm   2 Most recent comment from PenciDesign Supporter:Hi, Please update Soledad to the latest version to address this issue. How to Update A Premium WordPress Theme to the Latest Version? Regards,PenciDesign. F K Penci Slider Size issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 11:22am   8 Most recent comment from F K:Oh right, That makes sense, but how to hide slider in desktop and mobile ?I plan to make 2 elements. 1: Desktop Slider but how to hide it on mobile? 2: Mobile Slider but how to hide it on desktop?UPD ... Krystian AMP for Soledad + Elementor   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 10:49am   9 Most recent comment from PenciDesign Supporter:Hi, I'll update your site today. Regards,PenciDesign. F K Header Logo not visible in mobile view   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2024 at 12:39am   3 Most recent comment from PenciDesign Supporter:Hi, Please turn off "Coming Soon" mode so I can check your site and provide a quick guide. Regards,PenciDesign. Barbara Poedts Soledad theme conflicts with Elementor after updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 4:49pm   10 Most recent comment from Barbara Poedts:Top! My bad i didn’t check it thxx [email protected] There has been a critical error on this websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 1:47pm   7 Most recent comment from [email protected]:ok, thanksss relatively_minimal dispaly not correct   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2024 at 9:09am   10 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → Related Posts → Words Length for Post Titles on Related Posts: change the length at this option field. Regards,PenciDesign.